Used 2017 Toyota Highlander Consumer Reviews
Used Highlander for sale
2017 Hylander constant problems
Claire, 09/07/2018
updated 09/10/2019
2017 Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 8A)
17 of 21 people found this review helpful
Ibought a 2017 Hylander at the end of March last year and it spends more time at garage than home, broke down at 9 months when the wheels locked and had to have vehicle towed, whole new transmittion needed, since then, usb broke,door trim came off car and scratched the paintwork, safety sensors fail to work in heavy rain and today I used the sun roof for the first time and the plastic falls off when opened, couldn’t believe it. I’m sick of arguing with Toyota and their excuses why things aren’t covered. I had to fight to have door trim fixed, as they said I caused it, now how could I pull the door trim off? Finally after weeks of arguing they agreed to cover. Been a year since submitting this and to be honest haven’t really had any trouble other than the sensors were never fixed bc the garage just plugs to machine and can’t find anything, yet they still fail to work in the rain and cause more of a safety hazard than anything as while driving a hazard light flashes on the dashboard telling u nothing’s working. Garage wanted me to bring the car in when it does it, which is ridiculous, as I do so many mile would be 40-100 miles from them, so just gave up and haven’t been back to Beechmont toyoya in Cincinnati since. They have the worse customer service ever. Now go to Toyota at auto mall in Mason and they are great! Way friendlier and helpful. Although bc of my experience with Toyota. How they dealt with the problems was a disgrace, when my car wheels locked they told me to get the vehicle as there machine said there wasn’t a problem,suggested it was probably the weather, I’m not an idiot. We refused to pick up the car as felt it was dangerous, so told them to test drive it, and yes wheels locked on a highway and it put itself in reverse. Was then told car was too dangerous to collect and even there driver refused to test drive my car again. This was a car they had told me to pick up. I would never buy another Toyota . From the moment the car was purchased they were rude. Was told 4-6 weeks, 3 months later got the car and it arrived while I was in England and a day before my husband was leaving. He didn’t have time to pick it up, so just said we would get it when we get back, but garage told us we had to pick it up, clearly bc it was the end of the month and they wanted the sale. Totally unreasonable considering how long we had waited. So my husband got it to just sit on our drive for 2 weeks.
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Poor MPG
mcosta.tech@gmail.com, 01/03/2017
2017 Toyota Highlander Limited 4dr SUV AWD (3.5L 6cyl 8A)
22 of 28 people found this review helpful
Love the Comfort but I am only getting 18.8 MPG with most of my driving on the Highway. My 2000 Ford F350 Crew Cab Long bed with over sized tires and 4x the power gets 20 MPG. Pretty sad that I drive my 17 year full size truck to save on fuel. I talked to the dealer and they didn't seem to care.
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Bought it for safety devices
Jim Yuhas, 06/20/2017
2017 Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 8A)
10 of 12 people found this review helpful
I'm 74 and can use a little help driving. I like the lane departure warning and blind spot warming. I haven't need the forward collision warning but I'm glad it is there if I don't notice someone has slowed ahead of me. In other brands I could only get these features in upper trim levels at much higher costs. Other brands were as much as $10,000 higher to get all the new safety features.
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Very Poor Fuel Economy -- Average 18 MPG only!
Sam L, 10/12/2017
2017 Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 8A)
10 of 12 people found this review helpful
The 2017 Highlander is advertising as 20/26 MPG, so far I only get 18 MPG! And I drive mostly on Highway! This is totally fraud advertisement. My 2014 Acura MDX has 22 MPG at least. And the Acceleration of the 2017 Highlander is just painful. Overall it's just an average car, and it's not worth if you pay over 40K! I'm so regret that I didn't add 5K-7K more to upgrade to an Acura MDX, Lexus RX, or Infinite QX60.
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If only Nav wasn't so bad
Marty, 07/08/2017
2017 Toyota Highlander SE 4dr SUV AWD (3.5L 6cyl 8A)
7 of 8 people found this review helpful
We have about 3200 miles on the vehicle. Drove it to Florida from Ky for family vacation. Vehicle is quiet rides pretty good and handles well for an SUV. MPG is not what is advertised in my opinion if you are driving over 65MPH (which 70 and up is standard for our area now). We still have our 2008 Nissan Quest minivan and if I were to do it over, another minivan would be in store. However, my biggest complaint is the Audio system, Navigation, and the lack of Car Play and/or Android auto. If the Nav was better I could do without the Car Play and Android. But the Nav is horrible. And why can't we do map updates through our phones when on wifi?? Toyota has dropped the ball on this and don't do what we did and thought the Nav would be handy, it will cost you a ton of time, is hard to use, and just isn't near the level of Google maps and other competitors in the mapping world. Voice recognition is spotty at best. I had high hopes as this is our first Toyota but looks like it will be our last. Glad we are leasing.
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