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Used 2017 Toyota Highlander Consumer Reviews

4.1 out of 5 stars
146 reviews

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3 out of 5 stars

Good car, but no Honda Pilot.

B Tappan, 05/30/2017
updated 05/30/2018
2017 Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 8A)
25 of 29 people found this review helpful

I own both a 2017 Highlander and a 2017 Honda Pilot. The Highlander is more comfortable to drive, and I like the physical stereo controls better than the laggy touch screen in the Pilot, but the Pilot is better in nearly every other way. The Pilot is cheaper when similarly equipped, has far more interior space, and is much more flexible on where child safety seats fit, having more latch points available in the 2nd and 3rd row. The pilot also gets better fuel economy.

Value
3 out of 5 stars
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5 out of 5 stars

2017 LE Plus V6 AWD

DG, 01/25/2018
2017 Toyota Highlander LE Plus 4dr SUV AWD (3.5L 6cyl 8A)
7 of 7 people found this review helpful

I am in regional Sales and generally replace my Highlanders every three years or so. My first was a 2004. I traded my black 70k mi 2014 XLE AWD for a 2017 gray/black LE Plus AWD. Why the LE Plus over another XLE? Well, the LE Plus has the features that I use/like the most on the road- power seat, leather wrapped wheel, upgraded audio (excellent sound quality), power lift gate with flipper window, 3 zone auto climate control. After negotiating my best deal among 3 dealers, the LE Plus was 4K lessthan the XLE (you recoup some of the XLE cost when you sell, though). The feature that I missed the most initially was keyless entry and go. This is my first car in 15 years without a sunroof(which I don't really miss). Really like my LE Plus - I added bodyside moldings, rear bumper protector and all weather mats. It came with Michelin tires and the ride quality is superior to the deuhler HLs. The safety sense is a great system, and the lane keeping feature is really neat. I also like the auto dimming headlamps. Overall, this Highlander is very comfortable for my 6'2" frame and I would not hesitate to recommend it- its very reliable and has consistently high resale value. The quality of the interior materials feels superior to most of its competitors. I did look at the 2017 Pilot, which is larger, but the seat mounted armrests were uncomfortable and a deal breaker for me. The interior of the Highlander is much nicer.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

The excellent all-around 3 row crossover

MB, 10/08/2017
2017 Toyota Highlander Limited Platinum 4dr SUV AWD (3.5L 6cyl 8A)
11 of 12 people found this review helpful

I considered many different vehicles including other crossovers as well as large body on frame SUVs (Land Cruiser, Ford Expedition) but settled on the Highlander because it offers great utility and people carrying ability in a platform that is relatively fuel efficient (20.5 mpg mixed/24 mpg highway) but still offers moderate towing capacity. First the good: Great fit and finish, solidly built, very high quality interior (many parts would look at home in a Lexus), smooth engine, great acceleration for a 5000+ lbs vehicle, roomy 2nd row seat, drives like a compact SUV, great projected reliability and 5 year residual value. And the not so good: 3rd row seat is tight for adults (wouldn't plan on adults in the back for a road trip), no LED/HID headlights available at any trim level, no Apple Carplay/Android Auto, Navigation looks somewhat dated, infotainment screen hard to read in the sun or with polarized sunglasses, 8 speed auto has occasional rough upshift. Overall I am very pleased with the Highlander Limited Platinum. It has almost every bell and whistle and is a very comfortable and easy to drive vehicle. I'm hopeful it lives up to its reputation for reliability.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

I think I have a lemon!

Janet, 01/29/2019
2017 Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 8A)
6 of 6 people found this review helpful

I have had three Toyota’s in the past and this has been my only vehicle with issues. First, since I’ve purchased the car, August 17, it’s had an antifreeze smell when sitting in drive thru or if car sits idle for period of time. Then yesterday morning, I started up car to warm up, within seconds the screen prompted, turn power off, so I did. I left it off about 20 seconds then states it back up. When I did, it hesitated to start, once it did start, it spit and sputtered for about 20 seconds, it wasn’t even that cold outside. Then I got out to open trunk and it would not open with my fob, by hand or with button inside of car. Has anyone else has these issues? Thanks.

Performance
1 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
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1 out of 5 stars

Transmission x TWO

Cincym4a2, 06/23/2018
2017 Toyota Highlander XLE 4dr SUV (3.5L 6cyl 8A)
21 of 25 people found this review helpful

7000 miles first transmission went out. Replaced at mo cost. Add 7000 ish more miles and new transmission is also bad. I have always owned a Toyota. Drop the 🎤 on this one!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
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