Used 2016 Toyota Highlander XLE 4dr SUV (3.5L 6cyl 6A) Consumer Reviews
Waited 11 years
I traded in my 2005 Honda CRV which I drove for 11 years and bought a Highlander XLE. I love this car! The ride and comfort are wonderful. I have the two separate seats in the second row which are comfortable and roomy. The technology is easy to set up and use. Love how the audio bluetooth works with my music downloads on my I-phone. Toyota has won me back with this quality vehicle. Great value. Just a pleasure to drive. I haven't had it long enough to comment on reliability but I have high expectations for Toyota quality. I am 65years old and looking forward to driving my new Highlander in my retirement years.
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Read the Consumer Affairs Complaints Before Buying
I wish I had read the Consumer Affairs complaints before buying my 2016 Toytota Highlander XLE. I've only owned my car for 30 days and already had an issue with the car starting on its own. Yes! That's right. I walked up to my car after shopping at WalMart for 40 min. only to find that it had started up by itself, and must have been running while I was in the store with the doors locked. Upon entering the car, a yellow caution light was flashing near the odometer. I read many consumer complaints and found another person complaining of the same problem and was told that it can happen when the remote entry keypad is pushed twice after exiting the vehicle. After reading many other customer complaints about various issues with 2013-2015 brakes not working while driving (Yikes!), driver doors not unlocking, and front seats making loud noises while driving, I wish I had read those complaints before purchasing this vehicle. It sounds like the 2013, 2014, and 2015 may be lemons. I'm not sure about the 2016 yet, because the car is too new to know for sure, but I'm very concerned about what's to come. I don't feel 100% safe in this car, especially since I have 2 kids. This is my 2nd Toyota. I just sold my 2006 Sienna minivan and it had many defective issues/recalls. I will not be buying a Toyota in the future because they don't stand behind their cars. They only try to blame the customer for their defects. UPDATE after 30 days of driving - The sound system is terrible. My Sienna minivan had a JBL sound system which was great, but the Highlander has a cheap sound system with a horrible muffled sound. After driving the car a little while, you will notice that the interior has many cheap parts!! The floor "carpet" is actually felt, not carpet, and some of the dash has plastic parts. The front seats and angled headrest are very uncomfortable on longer rides. Wish I could trade my new XLE in for a well made car that matches the price I paid. The quality just isn't in the 2016 Highlander for the high price. Still disappointed.
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- XLE 4dr SUVMSRP: $15,59717 mi away
- LE 4dr SUVMSRP: $17,4998 mi away
- XLE 4dr SUVMSRP: $15,9956 mi away
On the fence
I've had a 2016 FWD XLE for two weeks, and took it out for its first long road trip this past weekend, mainly interstate driving. I'm somewhat disappointed in the amount of wind noise I'm hearing while driving at higher speeds (over 55 mph). I'm comparing it to my 2010 Highlander, which I was hesitant to trade in for the 2016 because it was the best vehicle we had ever owned--the only time it was in the repair shop was for oil changes and tire rotations. We decided it was time to upgrade since our 2010 didn't have a navigation system, power liftgate or any of the "luxury" options that are now offered. I did not hear any wind noise in my 2010, so I'm not sure if the re-styled body and side mirrors have anything to do with it, because the redesign does give the vehicle a more aerodynamic, streamlined look which I would have thought would help with issues like wind noise. However, road noise is minimum, and the steering and handling is significantly better than the previous model.
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Used to be better
I was given a 2016 Highlander XLE as a rental car while my 2011 Toyota Highlander was getting work done. It just didn't seem like the quality was as a good as with the previous body style. The seats were definitely not as comfortable. Also, the hood design creates a hazard when the sun reflects off of it at certain angles. You don't notice it from the outside but when you sit in the front seat you can see there is somewhat of a "U" shape design. Well when the sun hits the top of the "U" on either side it shines right in your eyes. I understand car manufacturers often make changes just for the sake of change, to differentiate the new from the old. However, please don't make changes that result in an inferior product.
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Great vehicle
I bought my Highlander a month ago from Toyota of Wilmington and it was a great experience and vehicles. I love the performance, features, and style of the highlander.
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