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Used 2014 Toyota Highlander Consumer Reviews

4.4 out of 5 stars
59 reviews

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Cons
1 out of 5 stars

Poorly design, worse execution.

I. W., 12/20/2015
2014 Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 6A)
23 of 42 people found this review helpful

This engine has a known problem with VVT-i system that has been posted in a service bulletin since 2009. They have done nothing to mitigate or change the design of the problem leading to a 17hr service at $90 an hour. The issue has not been addressed by Toyota because it is not a safety issue, thus they have seen no need to issue a recall. Beyond the vehicle being huge on the outside, claustrophobic on the interior, the vehicle's seats are not very comfortable. The fuel mileage is poor in relation to the engine performance. Toyota's service dept. is also poor. An oil change for the vehicle will take nearly 2 hours regardless of which dealership you visit. The vehicle has poor off road performance mated with below average on road performance. The doors do not open wide enough to accommodate loading a child into the vehicle. The voice recognition system is not useful. The seat warmers are wonderful. The interior is well appointed and of good build quality. Visibility in the vehicle is poor. The blind spots on the vehicle are large if you sit high in the vehicle. The B and C pillars completely obstruct the view of the next lane. The back up camera works well but is the only reliable way of backing the vehicle due to the high lip on the rear glass. The vehicle bump and torque steers. The transmission has low speed lag which prevents downshifting at low RPMs. I would in no way recommend this vehicle to anyone and I would encourage all other Highlander owners to sell theirs back to Toyota.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

The perfect family SUB

Buck , 05/12/2021
updated 11/15/2021
2014 Toyota Highlander Limited Platinum 4dr SUV (3.5L 6cyl 6A)
2 of 2 people found this review helpful

We love our Highlander. It will soon be 7 years old and has been trouble and maintenance free, less normal oil changes, filters and tire rotation. It is a very comfortable car to travel in and has averaged at least 22+ mpg city and highway. The Highlander is pleasure to own and drive. We love ours.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2014 Toyota Highlander for sale near you
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5 out of 5 stars

Better than expected😀👍🏽

A. Bell, 07/09/2018
2014 Toyota Highlander Limited Platinum 4dr SUV AWD (3.5L 6cyl 6A)
2 of 2 people found this review helpful

I started out with my heart set on a Honda Pilot. A colleague recommended the Highlander, so I added it to my list. After doing a comparison analysis, I started to lean toward it until the test drive. The safety features alone on the 2014 Highlander Limited Platinum bested the Honda Pilot Touring. But what blew me away was the resale value, then it became a slam dunk! Great car great value!!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Excellent Quality But Buyer Beware of Remote Start

John Reuter, 02/14/2018
2014 Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 6A)
2 of 2 people found this review helpful

This auto was purchased new in 2014 and overall the car is very dependable and we have experienced no major mechanical issues. It has good acceleration when needed for an SUV. The ride is excellent and the electronics are dependable. The one major complaint we have is with the remote starter. We added the remote start just recently and purchased it from Toyota so we would have little issues with it. We were surprised to find out the quality of the remote starter is sub-par. Our advise, do not purchase an OEM remote start from Toyota. It is poorly designed with a max remote start distance of 100 ft (which we have not seen this distance actually work). When you unlock any door the car turns itself off. Toyota says it is a security feature. Other manufacturers handle security another way that is much more convenient and the car will not turn off. It will only run for 10 minutes when remotely started and there is no way to lengthen the time in colder climates. Most of the time to start the car using the FOB it takes multiple key press combinations on the standard remote FOB. Thus you cannot tell when the car starts from a distance. So this is a useless $600 feature including installation at the dealer. Again, overall this is a nice car just do not expect to have a useful remote start. By an aftermarket unit.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

2014 Toyota Highlander XLE power lift gate

Ronnie, 10/11/2017
updated 04/15/2019
2014 Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 6A)
2 of 2 people found this review helpful

It is a great SUV but only problem is power lift-gate was giving a problem at the beginning it stop and go and now it doesn't work at all. I went to the service dealer and they charge to fix it $1,700.00

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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