Used 2014 Toyota Highlander Consumer Reviews
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Great Tow Vehicle for Gross weight under 3000 lbs.
Dan S, 09/02/2016
2014 Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 6A)
4 of 4 people found this review helpful
Purchased this vehicle with the optional tow package which is wiring connections for 5 wire system, integral receiver, transmission cooler, and larger alternator. This was wired for five wire, I converted it to 7 wire with brake control so I could have electric brakes on my towed travel trailer. Mileage when towing a 3000 lb travel trailer is around 12 mpg. Best I ever got for one tank of gas was 15.5 mpg & the worst was 8 mpg. This was against a 40-50 mph headwind. I have one rear shock replaced under warranty as it was leaking and rear trailer arm replaced as part of a service bulletin also under warranty. Rides nice, tows great, and comfortable ride.
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A Nice Step Up.
Bob, 03/07/2017
2014 Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 6A)
3 of 3 people found this review helpful
We purchased the Highlander for my wife as a replacement for her 11-year-old Grand Caravan. It ticked all the boxes we wanted (AWD, a "real" gearbox transmission, seating for 7, etc.) and has really fit our needs perfectly. It's not a performance vehicle, but the engine/transmission combination is respectable and it has been surefooted across a variety of road conditions. The front seat are comfortable for adults, but the second row are less-so. I'd reserve the 3rd row for children under the age of 10 or for very short trips, since space is severely limited. Environmental controls are well laid out and the heated front seat warm quickly. Probably my two biggest issues are entertainment system and visibility from the drives position. Toyota's entune system does not play well with my iPhone and Apple's AirPlay is not available. Bluetooth connectivity for phone calls is spotty at best. As for visibility, driving the Highlander sometimes gives you the feeling you're in a tunnel, particularly when backing up. The rear-view backup camera is absolutely essential and should become your best friend. Before my wife got comfortable trusting the camera, she attempted to back up the ol' fashioned way and actually bumped into a few things. Of course these complaints are very minor and in no way offset all the things we love about out Highlander. With the exception of planned oil changes it's never seen the inside of the service department at our local Toyota dealership.
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Love it!
Brad Hamilton, 01/31/2017
updated 07/31/2017
2014 Toyota Highlander Limited 4dr SUV AWD (3.5L 6cyl 6A)
3 of 3 people found this review helpful
It feels like a luxury car without being pretentious. The only minor negative initially was that the ride was a little choppy, but it handled beautifully. However, six months after purchase, I replaced the poorly-rated factory installed tires with Michelin Premier LTX tires. Big improvement! The ride is no longer choppy but very smooth. And it appears to handle better with wet road conditions. A joy to drive!
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Not a Seven Passenger Vehicle
ztimulating, 06/07/2014
updated 06/07/2017
2014 Toyota Highlander Limited 4dr SUV (3.5L 6cyl 6A)
33 of 53 people found this review helpful
Well these must be selling lot hot cakes because the dealer tried to add $500 to the price when we picked it up. We ordered the Limited in order to get the safety package toyota calls the "tech package". the tech package costs $1500 but of course only available on the highest trim - worked on us. I took the car to work on volunteered to drive everyone to lunch. OMG how embarrassing, each guy only got one "cheek" on the back seat. dont try to stuff three grown ups in the back seat, it doesn't work. TWO year update...the CUV is comfortable on long trips, Spouse really likes it for around town driving. The fuel mileage never improved and until now I always get better than the advertised MPG amount. There have not been any mechanical issues, the computer had to be upgraded and this old 2014 must go to the dealer for that. Red McComes took two visits to try to get this right, wasnt until the battery died a couple of weeks after the second visit that the system was actually reset - besides being mad the dealer didnt mention the battery was on the way out. Two reasons i wouldnt buy this car again 1) the automatic brake system doesnt bring the car to a full stop and gives up in traffic. I assume new models have fixed this. 2) the entertainment and most importantly, navigation on apple and android car play are significantly better than anything toyota defaults to. My kids civic costs less than half of this and they have better nav. Update 6/2017 the Highlander is totaled. Stopped for a red light and my rear facing camera caught a guy so distracted by his hands free conversation he didn't even brake, he swerved. That put the entire impact on one side which twisted the vehicle chassis. Went to buy a new Highlander (my spouses primary vehicle and she liked it a lot more than me) excited that auto brake is standard. Unfortunately The active cruise control still gives up under 31 mph. Once you have car that drives for you in stop and go traffic it's hard to go back. The dealership told us Toyota no longer accepts factory orders so we said forget it. Bought a Subaru Outback, significantly safer, less expensive, better mileage and more capable in poor weather so it's Saul Goodman.
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A few steps below excellent
mugman1, 06/23/2014
updated 12/23/2016
2014 Toyota Highlander Limited 4dr SUV AWD (3.5L 6cyl 6A)
28 of 47 people found this review helpful
Had the car for 2 1/2 years now. Have had some creaks and rattles with the headliner (which persist despite being replaced under warranty), rear shocks needed replacing under warranty as did the rear window struts for the hatch. Generally a nice car, but the transmission is too lazy in downshifting, resulting in a car that feels slow around town, all in the name of fuel efficiency I believe. If you step on it, it goes, but there is always a 1-2 second delay from when you stomp the gas to when it downshifts and moves. Other than those issues, we are satisfied.
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