Used 2017 Toyota Camry XLE 4dr Sedan (2.5L 4cyl 6A) Consumer Reviews
DEFECTIVE new 2017 Toyota Camry!!
DEFECTIVE new 2017 Toyota Camry!! On November 18, 2016, we bought a new 2017 Toyota Camry. We bought Toyota because of its reputation in reliability and quality. But it turns out this car is defective and made with a bad transmission. Because of this major defect, we have reason to believe there’s extremely poor quality control of the production process of this entire car if not other 2017 Camry’s. We weren’t given a chance to test drive the new car by our dealer. On our way back home on 11/18, we noticed that the car jerked forward abnormally every time when we pressed on the brake. We took our car back to the dealer on 11/22 after try driving it multiple times at dealer’s recommendation. It took the dealer 4 hours to fix it. They adjusted the fluid level within the transmission according to the paperwork. We haven’t had a chance driving the car again until 12/5 because of a flu in the family. On 12/5, the car won’t reverse and showed a warning message “Check Vehicle Stability Control System”. On 12/6/16, Toyota sent a toll truck and took our car back to the dealer’s service department. This time the service department replaced the defective new transmission with a re-manufactured (non-new) transmission. In two weeks after we had this car, the car has gone through 2 repairs on transmission and included the replacement of transmission on a brand new car. We paid for a brand new Toyota Camry XLE, now 2 weeks later, the transmission is broken and replaced with a refurbished transmission. It might be a better choice to just buy a used car with much less price. This is a terrible new car experience for us and we have to warn other consumers about it. There should be something special about owning a new car. Toyota destroyed our experience by giving us a defective car and wants us to go through a lengthy process to get a refund or replacement. Stay away from 2017 Toyota Camry!!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
You get what you pay for
Just leased my 6th Camry XLE. Each time I look around and always come back to this great car. As the years have gone by, I always add the new options, especially all the safety ones. The safety connect option is reassuring. The Camry is reliable, comfortable, quiet, plenty speedy, roomy and easy to drive. Terrific AC too, no wonder America loves this car, what is not to love!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Cracked leather seat not covered by warranty
Bought a brand new Toyota Camry XLE 2017 with leather seats. Within the first 2 years at around 25K miles started noticing that the drivers side leather seat was cracking right along the stitching. Took it to the dealership and they took pictures and sent them to factory. Was told they would call back. Never heard from them for a week so called back and the dealership (Nalley Toyota Roswell,GA) would not let me speak to the service advisor that handled my case. Was just told that it’s not covered under warranty. Requested a call back and over a week later still waiting on it. Called Toyota directly and they first could not find the claim because it was filed by the dealership under “Misc bodywork”. Requested someone to review the case but they say that need to be initiated by the dealership and dealership won’t call me back! Careful before getting upgrades since no one takes responsibility once it’s time to fix things!
My last Toyota
I have purchased new Toyotas since 1984, with my first new car, a Tercel, with multiple Toyotas to follow. Beginning with a 2008 Avalon I noticed a downward turn in quality. Paint quality on my 2017 Camry is poor compared to my 2004 Camry. Interior plastic surfaces are easily scratched. And the amount of road/wind noise is ridiculous on the highway. But the item that confirmed the end of my Toyota loyalty, the Scout GPS connected nav app on my 2017 Camry. It doesn't work. Toyota has responded to tell me basically "oh well, nothing to for us to do here". That attitude has been echoed by the dealership. I realize some people would say the connected nav issue is a nit, but for me it simply confirms the direction Toyota is going. We went outside Toyota three years ago and bought a new Honda. Better quality, fit/finish, and much better dealer/service experience.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Toyota - they ain’t what they used to be
Shoppers should beware. This car has an inaccurate and horrible navigation and entertainment system. The phone based system works via Bluetooth AND a connected USB connector. If the phone is connected navigation with maps is available, BUT not any entertainment apps. To hear these apps the phone must be disconnected. That is connected = navigation, not connected = music etc.. Driving and using maps and listening to music the driver must continually connect and disconnect the USB connector. This certainly is distracted driving and should be avoided leading to a choice, navigation or music. This broken system applies to any user with an IPhone with IOS 11.2.1 or later. Toyota has completely ignored this problem and is unable or unwilling to fix. .
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value