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Used 2018 Toyota C-HR XLE 4dr SUV (2.0L 4cyl CVT) Consumer Reviews

3.2 out of 5 stars
35 reviews

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5 out of 5 stars

Love Love Love this car!

Missi Licari, Sarasota, FL, 05/05/2018
Toyota C-HR XLE 4dr SUV (2.0L 4cyl CVT)
7 of 8 people found this review helpful

From the moment I pulled on to the Toyota lot I was drawn to this car! It has great style and charisma! Then I drove it and it was love for sure! I bought it the same day.....it is fun to drive, very stable handling and peppy in traffic....small enough for zipping through traffic in town. easy to park and i love all the standard features like back up camera and adaptive cruise and lane departure warning... everyone should check this out that in the market for a small SUV crossover

Technology
4 out of 5 stars
Performance
4 out of 5 stars
Reliability
5 out of 5 stars
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4 out of 5 stars

Standard Safety Features Galore,.. but..

CK, Monroe, LA, 10/11/2018
Toyota C-HR XLE 4dr SUV (2.0L 4cyl CVT)
9 of 11 people found this review helpful

Full disclosure, I’ve had three Corollas, a Prius and two Prius c’s, so I’ve come to expect excellent mileage, quality and dependability from Toyota. The C-HR looks great and performs relatively well in Sport Mode. Standard Safety features include Lane Departure Assist/Accident Prevention, Pre Collision Avoidance and Emergency Braking Assist. Standard creature comforts include an Auto Dimming Rear View Mirror, 18” Allow Wheels, Leather Wrapped Steering Wheel and Soft Touch interior materials. That said, it is odd that satellite radio and navigation isn’t offered. Personally, I prefer my portable Garmin to any factory installed navigation system. There are two things about my C-HR that are not consistent with what I’ve come to expect from Toyota. I suppose there’s something to be said for getting the first year of production of any vehicle, but I did experience the unlikely event of a repair with just 1100 miles on the car. There was a banging noise when I turned on the AC and apparently a screw had come loose. Long story short, they replaced the fan motor and housing. I paid only the discounted rate of $23 for a Rental Toyota from within the dealership as the service department had to order a part that would arrive the following day. The repair was of course covered by the factory warranty. Other than that, it takes very delicate feathering of the gas pedal to achieve decent gas mileage. The best I averaged was 37 MPG on a trip to the vet with my kitty, when going out of my way to be as gentle as possible. The worst I’ve averaged is 18 MPG which is unacceptable for a four cylinder Toyota in 2018. I’m aware that mileage improves after the first 1500 miles, even more so after the first 15000, but 18 MPG is for V8’s. The C-HR is a great looking, safe and fun sub-compact SUV. It’s not the best Toyota I’ve ever had. Still under 1600 miles, so we will see.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
5 out of 5 stars
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2018 Toyota C-HR for sale near you
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1 out of 5 stars

Please learn from my mistake

HLajoyH, Elwood, IN, 11/04/2022
Toyota C-HR XLE 4dr SUV (2.0L 4cyl CVT)
4 of 4 people found this review helpful

The transmission went out in mine at 78k miles. After I did some digging around, I found a lot of Toyota customers with the same problem. A few were lucky enough to have it happen in warranty, but many had the same issues I've had. I had mine inspected, and it was determined to be an internal issue with the transmission. I was quoted $8,900 for the replacement. The mechanic suggested I call Toyota to talk to them about the issue, as it was a defect within the transmission. After multiple calls with Toyota, I was told they wouldn't do anything, as the car is out of warranty, and they refused to extend it. I talked to the mechanic again. He told me he could try to find a used replacement, but he wouldn't recommend one. His reasoning was that the transmission would likely go out within a few thousand miles. Even the certified Toyota mechanic admitted this is a bad transmission. His suggestion was to put a new transmission in. Now, it's not just a problem that these transmissions fail prematurely, they cost a fortune. The transmission alone is $6,600. Add extras and labor, it's a $8,500-9,500 replacement. So, Toyota made a garbage transmission and put it in the CH-R. They're taking no accountability for it. It's up to the customer to decide whether or not to pay $9,000 to replace a transmission that could go out in 2-3 years. Please stay away from the Toyota CH-R. After everything I've dealt with, I won't buy from Toyota ever again.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Great value and safety features

Janet Cunningham, Warrenton, NC, 10/01/2017
Toyota C-HR XLE 4dr SUV (2.0L 4cyl CVT)
4 of 4 people found this review helpful

I really like this car! I am a single very small woman and I just leave the back seats folded. I have read that they have limited vision for passengers. My dealer is wonderful and the first 25000 miles of service is included. I am very happy with the standard safety features.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Worst car ever

Liz, New York, NY, 09/24/2018
Toyota C-HR XLE 4dr SUV (2.0L 4cyl CVT)
24 of 34 people found this review helpful

When I saw this car I loved it. I got it when it first came out but three months and It started giving me problems. Of course the dealer wont change the car but they will try to sell me a new car. They said rats ate the cables of my cars (I live in the city). They fixed it after I paid $400. A month later again all the lights on the dashboard came on. I took it back to the dealer. They said rats ate the cables again. This is frustrating- Not only its hard to find parking in the city, now I have to worry about "rats eating the cables of the car" (Apparently Toyota is using some type of soy-coated cables which rats loveeee). They fixed it again- 2 months later all the lights came on again. I went back to the dealer and this time was a "computer problem". They fixed it again. 6 months after they fixed it for the 3rd time my car has all the lights on again for the 4th time in a year. Aside from all the lights on yesterday as I was driving it, it kept telling me to "brake" so scary. I dont even drive the car much to be having these problems. Aside from the electrical problems this car is also very slow. It makes a weird noise when you accelerate it.

Performance
1 out of 5 stars
Value
1 out of 5 stars
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