Used 2017 Tesla Model S Consumer Reviews
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Very Cool but not Cushy - 27 Months Later
Original Review -Purchased a 75D that has far exceeded my expectations! The 75D is not the quickest of the Tesla bunch but I find it plenty fast for my needs. The acceleration is impressive, quick, and quiet. Compared to a similarly priced Mercedes or Lexus, however, the seats on a long trip do not provide the same level of comfort. Everything else about the car is just plain cool and technologically advanced. The view out the glass roof is amazing for rear passengers. On the pricey side, but it's no longer on my bucket list. Update - After 14 months of ownership I still find it impressive and fun to drive. The visibility out the rear-view mirror isn't great so I always drive with the rear camera on and viewed on the top half of the iPad-like display - love this feature. Original navigation system had flaws but a recent software upgrade improved it - now powered by Google Maps. Occasional free software upgrades continue to improve the vehicle. Nice to have free lifetime supercharging on long trips. When using nav system the computer calculates if there is enough charge to get to your destination. If not, it will direct you to supercharging locations along the way. Update - Another follow-up after 27 months - Still an amazing feeling to drive after 2+ years. Had a minor noise issue with the front window but the service center took care of it quickly. While there I requested a performance software upgrade (my model did 0-60 in 5.3 secs) and it was loaded free of charge (now 0-60 in 4.3) a huge difference. Once again not "ludicrous speed" but still plenty fast and more than I'll ever need. The battery range has degraded by approximately 2% since inception but quite acceptable to me. So, would I buy it again? Definitely!
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Never seizes to amaze
I read a lot of rave reviews prior to purchase, and I come from a Porsche. Yet, this car still exceeds expectations and amazes me to no end. Power delivery is so instant and smooth that you almost feel like you're floating through air. After driving this car, any gas car now feels outdated. People say the car is expensive, but you get so much for your money, and you get stuff money can't buy elsewhere, such as the amazing auto pilot with lane change capability, parallel and perpendicular self parking, over the air software updates, free LTE web surfing and music streaming etc. Operational convenience and user experience is off the charts. I never use my key. Just go to the car; door handle opens automatically; sit down and drive. Some people say the fit and finish doesn't measure up to other high end marques. That's not so much the case after the 2016 refresh with Model X style seats. The fact is that the interior is extremely comfortable. After a long drive you are guaranteed to feel more pampered than in a Rolls Royce, because most of the coachwork stuff is just visual, and doesn't really provide additional comfort. I drove a Jaguar sedan for many years when that was considered the magic carpet ride. Compared to a Model S it's not even in the same league. Besides the attributes of the car itself, there are just so many benefits to ownership, like never having to go to the gas station, never having to take the car to get a smog check, never having to get an oil change, reduced need for brake service due to regen, car pool lane privilege, etc.. As far as I can see, this car has no competition, and I can't see how anyone would opt to spend similar money on a Mercedes, BMW or Lexus.
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- P100D SedanMSRP: $23,44443 mi away
- 75D SedanMSRP: $18,99836 mi away
- 100D SedanMSRP: $22,340190 mi away
Repairs are a problem
When you need repair parts for the car they are not readily available. In my case the MCU went bad after 30 months (2017 Model S) and Tesla has not even given me a date when a replacement will be available and it has already been almost 2 weeks. This is the computer that controls all the car functions. It's hard to believe that a major car manufacturer wouldn't have ready stocks of such an essential component of a $100,000 automobile that is not even 3 years old.
I've owned a lot of cars
At an early age I had an unquenchable thirst from performance, reading virtually every single R&D from 1996 to 2017. I pursued power buying the best options available or testing it on the track. Having owned over 52 cars, and peddle time, behing the Ferrari, 458 F40, Acura NSX, and Porsche 993 GT3RS I thought I'd hit the pinnacle, but none compares to the Tesla... The Tesla to a car guy is a stealth bomber to the airforce, anything on the road expect a nuclear explosion. There's nothing like it! in standard form it seats 5, has class leading technology, and weighs 4500 lbs, yet will shred 0-60 in 4.2 seconds. It's so quite that when you speed people don't know how to react? There is no way to justify the speed as there's no noise, it's quite, like a mouse farting... no-one hears it. Speed isn't it's only game, utilization is off the charts! The car has two trunks, front and rear. The front alone is enough to store the groceries, the rear is large enough to put your living room in it. It's literally that big, and seems to have endless room. For me, and really the reason why I bought it was the enhanced autopilot, which allows me to dart down the road while answering emails and making follow up conversations, which gives me a leading edge over my competitors, and sets me apart from the heard. Bottom line I love it, and I hope it continues to impress.
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Best. Car. Ever.
The Tesla Model S is the iPhone of cars - a revolutionary product. Like an iPhone, it’s expensive but worth every penny. Advanced technology, super quiet, and awesome acceleration and performance. As an electric car, there’s very little maintenance (no oil changes, for example). You don’t realize what a true game changer this is until you have one. Another review claimed charging is difficult and supercharger don’t work. I have had the opposite experience - charging is easy, and I appreciate not needing to stop at gas stations anymore. I’ve also driven numerous times between SF and LA and never found a single supercharger out of order in the three years I’ve had my S. In sum, it’s not just the best car I ever had, it’s one of the best products I’ve ever had.
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I love it.....but not perfect
Things I love: styling, performance, large info center, smooth acceleration, no gas stations, low maintenance costs, incredible sound system, frunk and sub-trunk, rear cargo space, HOV lane, federal tax credit, summons feature, replacement parts seem nicely priced, my first Service Center experience was excellent, my first body shop experience was very good, many people think you are "cool" and environmentally friendly (and you are). Things I wish were better: fit and finish of body parts (not up to premium car standard), auto pilot still not a wow...needs more development, blind spot monitor is below expectations for such an advance vehicle, difficulty getting in and out of front seat...if you are tall, the front seat goes behind the "B" pillar too far thus the entering and exiting is more difficult. Final Verdict. I love the car. I doubt I would ever buy an ICE car again.
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Thinking about a Model S? JUST WAIT
The Model S is in many ways a great car...just don't expect all the functions to work all of the time. I've owned a Model S for 13 months. My salesperson told me that most Tesla buyers had never paid more than $40,000 on a vehicle. I was in that same boat. So, I expected a lot. Also, prior to the Model S, I owned Toyotas and Hondas, so I was used to reliability. But, two days after I took delivery, there was a computer glitch that prevented my car from moving and stranded me at work. Since then, I've had to call for service probably a dozen times. Most recently, my touchscreen will just blank out while I'm driving. Tesla reviewed my car logs several times, but was unable to fix this problem. The navigation system has frozen a few times, my streaming radio does not always work and my bluetooth audio just stopped working yesterday. Every few weeks, you'll get an update that purports to fix the recent problems, but in my experience, seems to cause a number of new problems. I have memorized how to reboot the touchscreen. Tesla replaced the touchscreen and it seems to work fine now. On the bright side, the car is stylish, the acceleration is very quick and the customer service reps are polite (even if they can't fix the problems). Tesla is like a new computer-company - they still have to work out the glitches. Also, my car has lost about 15 miles or range in 13 months and about 17,000 miles.
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Just an Amazing Car!
I custom ordered my car on Sept 1, from the factory and it was delivered on Sep 30, 2017. I have researched and saved up for the last 3 years to purchase this car. After owning it for the last 4 months, I enjoy every time I drive it, it's truly an AMAZING car! The power (0 to 60mph = 4.2 seconds for 75D), interactive functions, safety and the ride quality is unmatched for this starting price point (80k, with other options 90k) and ZERO emissions and Free Supercharging for life! That free supercharging alone can save you about $15k (100k miles @ $3.30/g super in CA), also no oil/filter changes. I also own a Jaguar, love to drive it UNTIL I purchased the Tesla, now I can't / don't want to drive it as it seems so outdated in all aspects. I would recommend anyone to test drive this car and see for yourself! Update as of Feb 14, 2020, over two years now and this car is still AMAZING!!! I had several over the air updates that has added many new functions and increased the value of my car. The car's performance and function are better now then is was two years ago. I also have a Jaguar, that I love driving and now every time I drive it, I feel like yikes, I have to "start" it, wait for it to warn up, driving it seems slow compared to the Tesla (0-60mph 4s) and wait for the car to go and the Autopilot is AWESOME on the Tesla, LOVE THIS CAR!!!!!!!!!!!!!! Test drive one and you will see the difference. Another update Feb 16, 2022. It's been 4 years & 3 months now and this computer on wheels of a car is better then ever with more over the air software updates with many added functions. I have sent about $45. dollars on maintenance ($40. cabin air filter and $5 for washer fluid) over the last 4 plus years and $0.00 dollars of fuel (electricity) as I get free supercharging for life!!!! The car still drives like new and never get old when you hit the petal and pass everyone, the smile on my face is priceless. I'm keeping this car "Until the wheels come off", LO. Still an amazing car!
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MOST AMAZING CAR I'VE EVER DRIVEN OR OWNED
The Tesla Model S is an ingenious work of art. I have heard Model 3 owners and Model X owners also rave about their vehicles, but have yet to drive either. Having driven or owned an Audi A7, Porsche Panamera, an M5 BMW, and Mercedes S500, I can tell you that none of these ICE vehicles hold a candle to the Model S in performance (acceleration and cornering on winding roads) and especially, reliability (although the Audi was pretty reliable). I have put 51,000 miles on my Model S (in 2 years) and would absolutely never consider going back to an ICE vehicle. I get well over the gas equivalent of 100 mpg and supercharging (for the Model S and X) on road trips, is FREE. I plug my vehicle in at night, and it's charged and ready to go the next morning. You do need to install a NEMA 14-50 (220 v) plug in your garage/driveway, but that can be done easily by an electrician. Mine charges at about 23 mph (so that gives me over 200 miles of charge in 10 hours). My cost is about $1 for 200+ miles of charge, but I have solar panels. Before the panels, and in the winter when it's overcast, I'd estimate that it costed/costs about $4 per 200 miles of charge. I would say that Tesla has changed the way people think about electric cars 40 years ahead of its time. Tesla has also given away it's technology (by removing patents) for the greater good of our planet. I think that anyone who has the means to spend $50k on a car and does so without test driving a Tesla (or at least an electric car), is making a huge mistake. It's easy for "us" (baby boomers, Gen Xers) to go out and buy ICE vehicles without any regard for our planet, as the global warming problem may not affect us directly with that large of an impact. BUT, it will affect our kids and certainly their kids, but that's their problem, right? YOU should MAKE it YOUR problem too. Just TRY IT, YOU'll LIKE IT. I would also like to add some comments about road trips in the Model S 100D. I've taken several 5-8 hour trips (mainly from Asheville,NC to DC and the panhandle of of Florida) without a charging issue. By the 4th hour of driving (I'm a 54yo male), especially if drinking coffee, I'm ready for a break. We plan our road trips to start by 8 (after breakfast), usually get on the road by 9 and stop for lunch between 1230 and 2 pm, depending on the location of the supercharger. Yes, we have to STOP for 30 minutes to charge, but in doing so, we allow ourselves time to sit and eat at a restaurant and relax a bit. My one recommendation to Tesla for their next 1000 superchargers is to put them near (within 1/4 mile walk) of a GOOD restaurant. There are usually a handful, or at least one decent place to eat near them, which is OK for a road trip, but it would be nice to have something a bit nicer. Having weighed in on all of these factors: IF you are spending $50k on ICE vehicles, I feel you owe it to yourself, your kids, and your kids kids to at least test drive an electric vehicle and my vote is to make one of those test drives, a Tesla.
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Unbelievably superb car and loads of fun.
The car is not cheap but with gas savings and the $7500 tax credit it gets much better. This car is a real testament to practical technology. During the year we have had the car we have received several updates that added thousands of dollars worth of "accessories" that would have to be purchased upfront with other vehicles. When new technology is available it is simply sent with an over the air update. My wife and I both love the car and thoroughly enjoy the totally different driving experience from an ICE (internal combustion engine) car. The one petal driving (because of regenerative breaking) and the true sports car handling are truly exceptional. The car (ours is a 90D) is blazing fast (zero to 60 in appx. 3.7 or 8 seconds). We like this car far better than any we have ever owned including Lexus, Infinity, Audi and Cadillac. Due for its first annual inspection in a few weeks and so far we have had zero problems (as well as emissions). Never having to stop for gas is a real pleasure - we just "fill up" at home with a few hours of charging and the next morning we have a "full tank". Someone once said, "If you can't afford a Tesla don't drive one, it will ruin your life. :) Highly recommended.
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