Used 2016 Subaru Outback 2.5i Limited 4dr SUV AWD (2.5L 4cyl CVT) Consumer Reviews
102K and going strong!
I have now had the Outback for 7 years and its going strong! Aside from routine maintenance, the only problem I've had was a wheel bearing going out 2 years ago. First time I've ever had this problem with any car (including two previous Subarus). Not sure why but it could have been from some unnoticed trauma to the car rather than a defect. The car still drives like it did when it was new, though.
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Wish US made a wagon like this.
We haven't bought a new car in about 10 years, and took this purchase very seriously. We basically wanted all wheel drive in something that would get good gas mileage, and after a lot of research the 4-cylinder Outback seemed to fit the bill. We've had it for 2 months, and already have 3500 miles on it. I have to say I love driving this car. The ride is great, great handling, the seats seem to be comfortable as we have taken 4-hour drives in it. The electronics are probably more than I would have wanted, but the options came with the power passenger seat and sunroof I did want. I use the cruise a lot, and the adaptive cruise option is neat. The only problem so far with the car is mileage. One reason I chose the 4-cylinder was EPA highway of 33 mpg. So far I'm only getting about 29. I've asked about that, and the Subaru dealer told me it would improve over time. We'll see. But I would recommend the Outback to anyone.
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- 3.6R Limited 4dr SUVMSRP: $13,6837 mi away
- 3.6R Limited 4dr SUVMSRP: $16,46929 mi away
- 3.6R Limited 4dr SUVMSRP: $16,6917 mi away
PLEASANTLY SURPRISED-EXCEEDED MY EXPECTATIONS
It is all that was advertised and after a month I couldn't be more satisfied. I wear hearing aids and road noise drives me crazy but this car is so quiet that road noise is no issue.
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2015 Outback Reliability Terrible
In March of 2015, my wife and I purchased a brand new 2015 Subaru Outback 2.5 Limited with eyesight for use part-time at our SC house. Considering that we have only put about 3,000 miles on the vehicle in about 1 1/2 years it has been a huge disappointment. First the gas filler door wouldn't open and the first and second recalls didn't fix the problem - the third finally did months and months later. The windshield cracked in half - another recall. Another recall for the taillight bulb that made the eyesight worthless came a few months later. The first weekend I drove it I couldn't get the car to restart about doing an errand for 10 minutes. I had to call my Maryland dealer to tell the SC dealer that there was a TSB on the issue. Now after numerous check engine light issues that went away on their own the check engine light comes on and puts all the other warning lights on. Apparently this was due to driving through a large puddle after a two hour rain. This storm had no effect on our Volvo that drove through the same storm and puddles. Now, even after dealer service the light comes back on with all the other warning lights. Can you say Toyota?
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Great car, but questions about customer service
First of all, I think the 2016 Outback is a great vehicle. It has lived up to my expectations and I highly recommend it. Very comfortable, well designed and the eye sight system is great. My only issue so far is the famous Subaru customer service that I have heard so much about with glowing reviews. I haven't had that experience. When I got the car the Nav maps weren't working properly, so the dealer swapped it out for another infotainment system from a demo on the lot. So far so good, except that I didn't get the advertised 3 yr SiriusXM traffic subscription. I asked Sirius about it and they said contact Subaru. I contacted the dealer and they said contact Subaru customer service. I contacted customer service and they said they would research and get back to me in 48 hrs. It's been almost 2 weeks and no contact. I e-mailed them several days ago and no response. This is not a big issue, but i am disappointed after all I have heard over the years about Subaru customer service. Hopefully I won't have any serious problems down the road where I need their help. This is an update on 12/1/2016: The issue with the radio subscription has been resolved. It was a matter of talking to the right person and coordination with SiriusXM. In the meantime we have almost 16,000 miles on the car and have nothing but compliments. Took it from Texas to Montana this summer and it performed very well with a combined 31 mpg for the trip. The seats were comfortable and the Outback did very well both on the highways and mountain roads. Highly recommend the Outback. The words that come to mind when describing the Outback are comfortable and safe with plenty of space. This is an update to my previous review. Now have over 20,000 miles on it and the gas mileage has remained steady at over 28 mpg in mixed driving and 33 mpg on the highway. I think the power is adequate for my needs and it is very comfortable and quiet to drive. The all wheel drive system makes me feel safe on the roads under adverse weather. No issues whatsoever with the Outback and I was able to successfully update my maps using the complimentary updates offered by Subaru. This is my second update after 30,000 miles. The Outback has done great in trips from Texas to Montana and Colorado over a couple of summers. No service issues other than I had to replace the tires after about 26,000 miles. I still highly recommend it.
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