Used 2015 Subaru Outback Consumer Reviews
Excellent car
Love the car! Good mpg. I used to drive manual transmission and was always able to achieve better mpg than advertised, but not wtih this CVT. I average 28.5 with 100% city driving, just as advertised. I cannot understand how people get mpg's much lower than mine, must has to do with driving style. update Oct 2016, a year after my original review: When I had a summer trip in 2016 to Canada, I average 42 miles/gallon. I thought the car's calculator malfunctioned. Turns out it did not, I calculated manually, and it is 41 miles/gallon. Unbelievable! But when I'm back in the States doing mostly highway driving, the MPG came down to about 35. (In the winter, it lowers to about 30 with mixed city/highway driving.) Not sure why Canada's gas is so much better than that of the US--that is my only explanation for the exceptional MPG in Canada.
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Never owned a Subaru before
I'm finding the basic car a great value. I drive mountains a lot and the 3.6L motor just purrs along. OK mileage (23mpg for first 2K miles. Long trips about 28 mpg) but have to expect that with the typical driving I do and AWD. Entry and exit are superb. Seats are comfortable. The flat panel display is somewhat of a pain but at least there are steering wheel control for much of it. And, at least, there are a couple dials to use instead of the very stupid Honda approach. Blue tooth is excellent. The backup camera is very good...especially at night. There isn't a convenient place to hold a cell phone except for a rectangular hole which precludes attaching a charging cord. The remote key needs work (have to press the lock button three time to get a confirmation beep and can't unlock all doors at the same time with the option package that came with it). Great visibility from inside the car after I added a pair of $2.99 convex mirrors the exterior mirrors to improve close in visibility. Overall I'd say I've found the car quirky in the good sense of the word that will take some getting used to. Update after 6 months and 11000 miles. Still have a great impression of the car. Very comfortable on road trips and always a pleasure to drive. The 6 cylinder motor is wonderful. Two minor irksome things 1) Have to press the remote key three times to get a confirming chirp 2) Can't lock or unlock all doors with one click on the remote key. No rattles or squeaks in car. One potential safety thing...on cold starts in reverse, when coming to a stop the engine increases 300 RPM. When I visited with the dealer they said they would need the car overnight to verify the problem. And that they may need to adjust the bands in the CVT. With the computer technology available nowadays, this seems very primitive. Why not look at the on board log and/or use an "inflight" computer monitor which provides all the various readings at the same time. This was available in 1986 for a Pontiac I was having problems with...why not now? Finally, the gauge package, while attractive, is not well done ergonomically. One has to look down to check the time or outside temperature. And the backlighting is different on the time/temperature readouts than on the dash. In my humble opinion, time and temperature ought to be at eye level on the instrument panel. And the cylinders surrounding the clusters are non-functional and not needed. Would I buy the car again? In a heartbeat. These criticisms are minor, but irritating, in nature but would not impact my buying decision. One year update: Now have 17000 miles. Driving mountain passes is a breeze with the 6 cyl. engine. Enjoy the feel of the vehicle very much. Had some mild snow to deal with...no problem. Also had a very icy morning and had to slow considerably to maintain directional control. The feeling I had was that the AWD had no impact during that icy morning trip. The most irritating thing remains the instrument cluster. To have designed the outside temperature and clock displays in such a way that the driver has to turn his/her head and lower their eyes in a field of similar digital readouts is an egregious error resulting in a safety hazard. Nevertheless, I would buy the car again. In fact, I love the Outback which is why the unsafe time and temperature readout is something I have trained myself on workarounds. 40,000 mile update. I still like the car but now have reservations because of electrical system. Had significant battery problems. The original battery had a bad cell and had to be replaced at about 30,000 miles. The replacement battery lasted less than a year. It turns out the small original battery size makes it prone to rapid discharge (read other comments on this issue). Replaced it with a larger size non-Subaru battery and so far all is fine. The battery tray was large enough to take the aftermarket increased size battery (Hmmmm). Why Subaru used a smaller capacity battery is befuddling. Additionally, the instrument panel doesn't have a gauge to check charging and discharging. There is significant battery usage even after the car is turned off! Subaru's decision to use a small battery is a terrible error. After a year the second factory battery failed to retain sufficient charge even for a week. Think about leaving your car at the airport and returning late on a rainy night after a two week trip and the Subaru is dead because of the low capacity battery. Even the remote won't work. There are lots of unpleasant scenarios in this situation.
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Lots of research paid off. Very impressed
Before I ever saw the 2015 Outback in person, it was at the top of my list when comparing all the features for the price. The model had a history of safety, reliability, good resale value, amongst the most room, best gas mileage, and best all-wheel drive system. In most comparisons, it was actually the best price too. The ground clearance was also the highest. When I went in for a test drive, the first thing that struck me was the quality inside and outside and the attention to detail. It could easily be confused for something more expensive than a luxury Acura. It drives very much like a car and only when fully loaded with friends do you notice its size. Very happy with this purchase. Update after 2 years: Love the car still. I do get zapped when getting out of the car and touching the outside but that apparently is normal according to the dealer. Gas mileage is phenomenal. In the Florida heat with A/C on, I consistently see the MPG stay above 50 when driving 45-50MPH. I think for what was paid for the car, it is an incredible deal. No other issues other than the rear hatch needed to be adjusted by the dealer. Update after 3 years: Still running great. Drove up and down some of the very steepest hills and mountains in Georgia , NC, and Tennessee and finally got to try out it's 4WD prowess when climbing up at 30 degrees on loose gravel driveway about 200 feet in length. Very confidence inspiring with X-Mode and Hill Descent mode. Really couldn't imagine trying the same drive in a non-all-wheel-drive car. I never lost traction which made the experience pretty fun despite the awkward sitting angles when climbing and descending. Engine wasn't screaming either which worried me since I have the 2.5 4-cylinder engine. Quietly hummed along at the normal 2000 rpm range.
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I like it...but
A fuddy duddy's complaints: lift struts, not a prop rod for the hood. Electronic parking brake -- lose the battery and you can't disengage the brakes. No way to open the rear hatch from the outside without electricity -- dead battery and you're going to have to crawl into the back and remove a panel on the inside of the hatch. This would be a major pain if the rear was filled with suitcases and gear and you needed to get to the jumper cables that were stored down with the spare tire. And it's not a full-size spare tire. And there's not much storage space for tools -- yes the tray above the spare tire and below the rear area's floor has some room to lay things flat, and that is working for me, but forget trying to store a decent-sized tool box anywhere. That's the ugly, now for the good. The car's handling is much better than I expected. I LOVE the AWD. My previous Saturn Vue (FWD) had problems getting up a nearby hill when the road was wet. The Outback charges up snow-covered hills like "What's the problem? Did you think there was going to be a problem? I don't see a problem. It's just a little ol' hill with a little bit of snow. What's the big deal?" The gas mileage is out of sight. On road trips I'm getting 33 MPG and more. Even driving though mountainous Colorado I got 33 MPG. I love the paddle shifters! There's always a "gear" available to maintain the speed I want when going downhill. Dropping down the 3000 or so feet from Wolf Creek Pass to Pagosa Springs was no sweat and didn't require ANY brake-riding. Coming down Pike's Peak was easy as cake. (This is the main reason I bought the Outback instead of the Forester: nothing but LOW and DRIVE on the Forester the year I bought my Outback. I wanted some more choices.) The engine is adequate. I'll admit that I would have liked to have tried the six-cylinder version, but the dealer didn't have any, and the salesman said (what a surprise -- he was a salesman), "You don't need a six-cylinder." And he was right. The four has definitely been adequate. I can take on snowy hills with ease, but it would be pretty embarrassing if I were to try to take on a Camaro or Mustang...or, okay, almost any vehicle with a six- or more cylinder engine. I've made three many-thousand mile trips in the Outback. Last year I took a 4000 mile trip through the western United States -- lots of twisty, mountainous, high-altitude driving. The car performed flawlessly. I never felt the need for more power, so, considering the fantastic gas mileage, I'm glad I didn't get the six-cylinder engine. Update 2018: Still love the car. Not happy about the cost of updating the built-in navigation system -- haven't done it, and won't do it unless I take it on another long road trip . . . which, by the way I didn't do last year. The car is now being used more for short city trips, so the gas mileage has gone down. Still not comfortable with the only way to open the rear hatch without electricity is to do so from the inside, after removing a panel. Wish the hood had a prop rod instead of the lift struts. Found out that the heated seats don't reset to OFF when you turn the engine off. The heated seat function doesn't stay on with the car turned off, but the next time you turn the car on, if the seat heat was previously on, it's going to be on again. I don't like heated seats, so I never use them, but my wife does, and she doesn't remember to turn the heat off when she gets out. I've finally gotten used to locking the doors before I put the car in gear. All of my recent GM vehicles automatically locked the doors when you started moving, and, though I'll admit that I generally don't like too much automation, I did like that feature on my GM cars. Oh, and now that the free maintenance is up, I'm changing the oil and filters myself. Much easier than taking it to the dealer...at least for me. (I ordered drain plug washers from Amazon and I put on a new one at each oil change.) Changing the cabin air filter is a bit of a pain, since you have to remove the glove box, but all in all, this car is SOOOoooo much easier to work on than other cars I've had. The oil filter, as an example, is "right there" when you open the hood. Update 2020: I really love this car. I bought a Chevy Colorado Z71 4x4 pickup several months ago (to replace two other vehicles that I owned), and while the pickup is supposed to be a big-dog, take on anything vehicle, I've got to admit that I feel more confident in the Subaru Outback when taking on slippery, steep, and rocky trails. I LOVE the paddle shifters on the Subaru Outback. And I love how smooth the CVT transmission is. It wasn't until I bought and spent time driving the Z71 Colorado that I realized how much I like the handling of the Subaru Outback. The steering wheel feel is "just right" in the Subaru. I'm telling you, I love this car. Note: There is a service bulletin for the accordion-shaped exhaust pipe. Need to do that.
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I LIKE IT, WIFE LOVES IT!
We traded in our 2011 3.6R Outback wagon for the 2015 3.6R Outback wagon and are both impressed with the many design improvements, particularly the new technology features. Our favorites we didn't have in the 2011 are: - Eyesight Driver Assist - Blind Spot Detection and Rear Cross-traffic Alert - High Definition Back-up Camera - Pushbutton start - Rear seat heaters and A/C vents and controls - Two-position driver's seat memory - Power opening rear gate with remote feature. Interior comfort is greatly improved all-around with more room and reduced road noise at freeway speeds. Utility is greatly enhanced by the ability to lower and flatten the rear seat backs with release levers in the rear cargo compartment, and the addition of tie-down lugs integrated into the roof rack system. The exterior redesign gives the vehicle a much-less-boxy look compared to our 2011, and we appreciate the better visibility provided by relocating the side mirrors further back along the front doors. However it's not perfect and here's what needs to be improved: - The new CVT (transmission) still needs work. After the first start of the day in the garage when backing out, the CVT seems to search for the right gear ratio. That results in repeated drops of about 200 RPM that jerk and almost stop the car. This behavior seems to be related to using the brake pedal to control backup speed, and it doesn't behave this way on subsequent back-ups after the engine and transmission have warmed up. We've had the car to the dealer and they couldn't find any indication of what might be causing it. I've reported it to Subaru and they said it was the first they've heard of the problem. Since almost everything else in the vehicle is software driven, we're hoping for some sort of software update to address this annoying issue. - Front passenger seat needs height adjustment capability. Why not just give that seat the same adjustments as the driver's seat? Come on Subaru, why not?? - While I personally love the Starlink Infotainment system, it has so many features many owners will never take the time to figure out how to use them. The interface needs to be redesigned and simplified so "non-techies" can feel more comfortable with it and will be able to enjoy all it has to offer, which is a lot - Blind Spot Detection should have an audible alert in addition to the indicator light on the outside mirrors. Overall, we feel the engineers at Subaru have done a masterful job redesigning the vehicle and then implementing the many new features into the Outback wagon for 2015. And, it seems they've not stopped; the Summer 2015 issue of Drive, the magazine for Subaru owners, talks about several safety and security features coming to the Starlink system for "select 2016" models. They are: - SOS Emergency Assistance, Automatic Collision Notification, and Enhanced Roadside Assistance. These will come in the form of new buttons on the overhead console panel that will connect the driver with a Subaru Starlink advisor who can dispatch help based on the GPS position of the vehicle. Sounds a lot like GM's OnStar system. - Monthly vehicle health report and diagnostics with notification via email of detected problems. - Stolen Vehicle Recovery allowing a Starlink advisor to work directly with police to help find and recover a stolen vehicle. - Remote Services via Starlink to help locate and unlock the vehicle, activate its horn and lights, and help find a lost key fob. These features can be activated from a PC or mobile device. Looks to me we have lots more to love about a new Subaru. Now, I wish we had waited for the 16's! Happy driving!!
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