Bought this car new off the lot and I have owned it for 1.5 years. From the very start I've had nothing but problems. Here's a list of issues:
The GPS hard drive unit crapped out, entire unit replaced.
Sun roof leaked twice in the first rains. Had to have new seals put in and buy a car cover.
Sound system has been horrible from the start. At low volume the sound goes in and out in waves.
Plastic seat casing along driver side seat kept popping off the track and then cracked.
Passenger seat motor died, replaced.
Check engine light keeps reappearing for gas cap (erroneously).
Electronic e-break system keeps getting stuck engaged causing excessive wear.
There's more but I'm out of characters.
I like to keep cars as long as I can, We bought this car new thinking it would last us 10 to 15 yrs, Now I'm not so sure it will, we are about 6 yrs in and have put way to much into it to get it here. the first problem we had at about 15000 miles was the brakes, the rear pads fell out wrecking the caliper, at less than 20000, the tires were shot, uneven wear, we are now at about 92000, and on our 4th set always uneven wear, we have to have it alinged twice a year because it won't stay alinged. Have had that done by a few different shops and found one that can do it really well and seems to last the longest. Other problems the ac sucks, dealer looked at says it's ok, still sucks, poor line of sight, the rear view mirior is in the wrong place, and the roof towers block a lot, also the shocks in the rear had to be replace at 15000, now they all need replacing again, all the wheel bearings have been done, front ball joints, brake pads at least on the third or 4th set, and the list keeps going, all the brake disc, Now for the second time it had to be towed to the dealer because the ignition switch is stuck, can't wait to get that bill, and to top it off it's about time to do the belts. We are not rich and this car has been hard for us, new this car was to much money. I hope this helps other people when buying a car.
Wife will run it to the ground but never buy again
J. P. Bacsick
written on 11-19-2015
2.5i Premium 4dr SUV AWD (2.5L 4cyl 6M)
Expect to be looking for "RUST RESISTANT" brake rotors to replace factory installed. Factory specs for allignment not the best for breezy days on open road. Oh, and the water intrusion! Jammed driver door window, "premium sound system" really sucks. Constantly having to clamp loose heat shields from rattling. Going back to Toyota products.
Our Outback is now 2 years old and has been a great vehicle. It's big enough for trips around town, yet fits in the garage. It has more than enough leg room in the rear seat and still have plenty of cargo room.
The CVT transmission takes a little getting used to, but overall has been great. It'll take a second to build revs when you hit the gas, but a normal transmission would take a second to downshift too, so it's about the same. Child seat is easy to install and remove.
Our Outback has been averaging 28 mpg with mostly intown driving. On a recent trip, the highway MPG was averaging 34.
I've seen a lot of complaints about steering issues. I haven't experienced any, ours does fine.
This car has terrible squeaks and rattles. It drives well but feels underpowered in the mountains of Georgia. I would wait and see if they work out some issues for 2011. Fit and finish and power anemic as well as strange feeling seats after about an hour in the car.