After 2 years and 30311 miles, the tires needed replacement. This was in spite of regular tire rotation. Subaru customer service recites that tire life is recommended at 24000. General tire wear is 40,000 according to several reputable web sites. Subaru customer service told me I needed to contact the tire company to register a complaint. My feeling is I didn't buy tires, I bought a car with tires on it, and I expect the manufacturer that purchased the original equipment to stand behind the product
The '17 Impreza redo was really promising, after a few months it quickly became an enormous disappoint with big time buyer remorse. Five separate repairs had me considering an immediate trade in but who in their right mind takes an immediate "depreciation" cash bath. Subaru's supposed reliability and owner satisfaction reputation is truly hard to believe after nagging suspension issues, fuel lid and power door lock issues, a backup camera reinstall and an oil cap replacement. Aside from the dealer repairs (needing to brace yourself for dealer surprises, what terribly awesome waiting room anticipation, worse than ERs) to be fair the hatch is definitely versatile for those needing AWD in avoiding SUVs and the optional safety spend option is a must. The transmission is unnecessarily underpowered even with light driving, merging on highways, difficult. The weight of the car with a weak engine won't bode well for long term ownership. What else, to see a cd player, HD radio and more USB ports recently added to the Premium trim is another new kick to the groin but you can't exactly ask the manufacturer for a do over. The point is you seriously need to consider legitimate, unbiased, unbought reviews (manufacturers and dealers alike) factoring real cost, real reliability, brand along with what you truly need to make as much as an educated decision as possible. Edmunds had it right from the outset but I regretfully passed on their commentary for other favorable reviews of what I wanted to believe in. Big mistake. Oh and TrueCar for comparison pricing? Useless. You're simply at the mercy of the dealer and your tolerance for bs each and every time. Good luck and happy, safe driving.
Bought our first Subaru last fall. It took some time to get used to CVTransmission but worth the good gas mileage. What we can’t get used to is the “wobble of death” ride we have to endure each time we drive over grooved pavement at highway speed! Deeper grooves cause the vehicle to shift side to side making it difficult to stay in the driving lane. My wife reported it to the dealer who said when the tires wore in it would go away??? Well, at second oil change about 10,000miles I told service manager car would feel like it was out of control on grooved pavement—he said the “the wobble of death” like when you go over a steel grating with your motorcycle and I said exactly! He said they could try to realign tires. I asked I if it could be a problem with ABS or AWD traction control. He said no cause there were no warning light on. So every time we go over this particular stretch of highway I grip the steering wheel, pray and listen to my wife complain that she is getting car sick!
Nothing but trouble with the Impreza and dealership. Similar to other negative reviews regarding the recalls but worse. The armrest top material is wrinkled and damaged from the sun, numerous unresolved electrical problems in addition to the display recall which also has not been resolved, door window not working, key lock not functioning, acceleration issues with gas pedal delay. Should have walked out when the sales petson could not do some simple math and then wanted to accuse me of trying to cheat him over his mistake. Bought the car for my fiance so she would have a reliable vehicle especially in the winter. The dealership has given her run-around numerous times. Avoid the west side dealership in Madison WI. Will be taking this to the next level if not resolved. Definitely NEVER buying another Subaru.
After returning my beloved Jetta TDI to VW a year ago, I took a leap of faith and bought a new 2017 Impreza Limited sedan with every added option included. One year verdict: I am glad I did— the new platform and upgraded features really transformed the model. The car is surprisingly well rounded. It handles well, is reasonably quiet, has sufficient power for normal driving, and is effectively an upscale sedan with the upgraded audio and Harmon Kardon speakers, 8” touchscreen with connectivity, and nicely done leather interior with comfortable seats. (Passengers seem uniformly happy and tell me I bought a “luxury” car before I remind them it is an Impreza.) I have grown very found of the adaptive cruise control, steering responsive LED headlights, and other EyeSight safety features that I now can’t imagine living without. Subaru really knocks it out of the park with safety, and the tech available is now leading edge too.
The AWD s a nice bonus in the winter (the car handles weather very well and feels solidly planted at all times). I get exactly the advertised MPG of 28 mixed and 38 highway using hand calculations from fill-ups. The car is no speed demon, but I have never felt like it was underpowered for normal highway and city driving. The CVT is actually fairly innocuous, and simulates traditional gears under hard acceleration or when using the paddle shifters— much more pleasant than some others I have driven. The engine can get a little noisy if pushed hard, but the sound is not too harsh.
I have not had any reliability problems. The only service other than the initial oil change and tire rotation was a software update to the infotainment head unit, which seemed to fix a few minor gremlins that other owners have also mentioned.
While the sedan lacks the added versatility of the hatch, I have actually come to appreciate two minor advantages: it is just a shade quieter in the cabin and gets a bit better fuel economy than the hatchback. I have also been able to fit quite long items in with the back seats down— the sedan is a few inches longer so permits quite long parcels if needed. The roof comes with roof rack attachment points (under the plastic runner if needed), but I have not installed a rack.
All in all, I have to say that this sedan has exceeded my expectations, after driving German cars previously. An AWD Audi A3 quattro or BMW 328d xDrive with similar features would cost an easy 15K more (they are only available as extra packages on higher trims), would depreciate much faster, and would run considerably more in maintenance and fuel (not to mention reliability differences). So, if you’re willing to forego some extra power and an elite nameplate, you can have much of the same cake and eat it too!