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Used 2016 Subaru Crosstrek SUV Consumer Reviews

4.3 out of 5 stars
72 reviews
4...

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5 out of 5 stars

Love MY Crosstrek

Peter ODonnell, 01/29/2016
updated 08/02/2017
2016 Subaru Crosstrek 2.0i Premium PZEV 4dr SUV AWD (2.0L 4cyl CVT)
8 of 8 people found this review helpful

Heated Seats are Great. Reg. Heating (Air/Blower) Makes Noise, Because You have to set it on High to get Heat. Great Seat Height for getting In and Out Of. Adjustable Seat, Steering Wheel and Arm Rest. Makes for Great Comfort. Great Visibility All A-Round. Hi-Tec with 7" Touch and Voice Screen. But Sound (Speakers) could be Better. Great Gas (MPG) for any car, so why not have 4 wheel drive. Safest Car when you get Subaru Eyesight, about a $2,000 add on. Can even Tow 1,500lbs

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Love my CrossTrek but....

Eliza, 10/25/2016
2016 Subaru Crosstrek 2.0i Premium PZEV 4dr SUV AWD (2.0L 4cyl 5M)
8 of 8 people found this review helpful

I bought a 2016 5-speed manual Premium edition. This is my first Subaru and I knew there would be a transitional time, going from 15 years in either Hondas or Toyotas which have similar controls. I'm getting accustomed to it and do find myself slowly falling in love with my cute Subaru. HOWEVER, there are 2 things which absolutely drive me crazy: ONE - how close I need set the front seat so that I can depress the clutch pedal all the way. I am 5'7", which I believe is above average for a woman. Yet I need to set the front seat so far forward that I'm on top of the steering wheel in order to be able to push the clutch pedal all the way to the floor. Also, the angle is very acute so it means I can't wear high heals while driving. TWO - I absolutely HATE the sound system display panel. First of all, when I turn on my car the display warns me for a full 7 seconds that it is dangerous to look at the display and drive. I got it, Subaru! Do I really have to see this warning for YEARS, multiple times a day? Also, the lag-time between pushing a button on the screen to it actually activating is surprising for this day and age. It's very frustrating to have to navigate through so many layers of display just to get the radio to play. And while I'm ranting about it, why, on earth, in this day and age must you scroll through pages of FM stations? Why would Subaru duplicate the old system of having a fm1, fm2, am1, pages as if there were still 6 real-life buttons to push? I don't get it. AND, furthermore, it doesn't sound that good. I wish I could rip out the whole sound system and start over. LASTLY - and this is pretty minor - it's fairly noisy in the cabin. It is not what I would call a quiet interior.

Technology
2 out of 5 stars
Performance
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Not a Hemi but good enough

Reggie Contrerez, 07/24/2016
2016 Subaru Crosstrek 2.0i Limited PZEV 4dr SUV AWD (2.0L 4cyl CVT)
8 of 8 people found this review helpful

Not sure why we are all so hung up on power, this has plenty to get you where you need to go. If you want power buy a sports car or Jeep SRT.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Great small CUV after a year

EJO1, 07/05/2016
updated 01/23/2019
2016 Subaru Crosstrek 2.0i Premium PZEV 4dr SUV AWD (2.0L 4cyl CVT)
17 of 19 people found this review helpful

We bought this car for my spouse and she selected the car based on a lot less input from me compared to previous new cars we bought for her. We wanted a small car capable of handling heavy snow and therefore were looking at CRV & HRV from Honda, the Toyota RAV, the Mazda CX5 and the Ford Escape. We talked about a MINI 4WD but as we were replacing her Cooper we knew the dealer was to far away and we had a Rogue (see my review) which she didn't like. After test drives and looking at the cars. The CRV, RAV and CX3/5 were out. She didn't like the looks or colors or whatever. Left were the HRV and the Crosstrek XV. Looking at prices and what was available on the lot and the manufacturer being "green" we settled for the Quartz Blue Pearl Subaru and I can only say that it was a great buy. If the Honda was available on the lot in darker blue with light interior she would have gone for that car. She loves this car although it doesn't speak to her like the Mini did but it is a comfortable ride. The only complaint she has is the info system which is not that user friendly and seems to have trouble hooking up to Bluetooth phones. Also the CVT seems to make the car jump forward at the slightest input from the throttle, you can not slowly/smoothly get away from a standstill. Overall the car is driving nicely, the gas mileage is terrific for its size after 17000 miles we average 30.5 mpg. Not bad, but the car is slightly under powered when getting on the highway, but overall a nice vehicle made by one of the greenest car manufacturers. The car came in pretty handy when we were moving 2 years or so ago having the room to put boxes and household goods in the back with the seats down was great. It also proved itself well in the many snow dumps from the Lake we had here in West Michigan in the last winters. Very sure footed and probably even better next year with some Michelin Ice or Bridgestone Blizzaks tires instead of the OEM tires. 01/2019 WE ARE NOW ALMOST 3 YEARS INTO OWNERSHIP AND HAD THE CAR IN ONCE FOR CHECK-UP AND OIL SERVICE.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Just the lacks, man

Galin, 08/18/2016
updated 08/29/2017
2016 Subaru Crosstrek 2.0i Premium PZEV 4dr SUV AWD (2.0L 4cyl CVT)
17 of 20 people found this review helpful

This is obviously an overall excellent car. The symmetrical all-wheel drive cannot be beat. The styling both exterior and interior is reason enough to purchase this car. But let's look at the bad things that Subaru really needs to work on. First, the durability of the plastic, both interior and exterior, is very week. I have had my car for less than a half year and I treat it like it is a delicate Jewel. Yet the plastic everywhere is just scratched and gouged like crazy. The grey plastic on the armrests is chipping and being rubbed off even though, again, I treat it extremely extremely gingerly. The gray plastic around the shifter is already scratched to heck as well just from cleaning it. It is driving me crazy that this car's interior is already as bad as cars that I've had that were 10 plus years old. On the topic of interior, the carpet is already falling apart. The next thing that Subaru needs to work on with the Crosstrek is the engine's power. You would think that a car with acceleration worse than a golf cart would get much better than 30 miles to the gallon but it does not. Subaru has excellent superchargers and WRX models so it seems like they could put some of that into the Crosstrek to make it a capable vehicle. Third on my list of complaint is overall handling. It is great that it is a car with a lot of clearance but you shouldn't have to sacrifice keeping it between the lines on the highway to get that extra couple of inches. It is very wobbly and handles a lot like a boat. My final complaint I would say is the manufacturer's warranty. You basically have to get the extended warranty at a couple grand extra. Subarus can easily run a quarter-million miles but they can also easily run into expensive repairs in the first hundred thousand. There should definitely be a hundred thousand mile warranty from the factory. These complaints are probably pretty minor compared to other vehicles. This is a really nice car that I am in love with and I cannot wait to get it into the snow next winter. UPDATE: I've now had my Subie for almost a year and a half. Most of the above still rings true except maybe the handling. It seems to have gotten better. Or maybe I'm just used to it. The extreme lack of power is becoming pretty annoying. I was in a situation where I had to floor it from a dead stop. Acceleration is computer-guided so even in this situation the car waited at least a full second before it even began to slowly accelerate. This car really needs more power. Another thing I'm finding is that the quality of the paint is not very good. I have rusty rock chips all over. I stepped on the back bumper and 2 chunks of paint came off. A bicyclist hit my front bumper (he ran a stop sign and hit me I promise) and tore my bumper up...should have barely dinged it. On the plus side, my Subaru was amazing in Portland's snow storms last winter. Granted, I also had studs, but there was literally nowhere I couldn't go. At one point I was the only car on a major highway. Next time I buy a car I probably won't get a Crosstrek unless there is an sti version at the time.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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