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Used 2015 Ram Promaster Cargo Van Consumer Reviews

2.3 out of 5 stars
49 reviews
2

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Pros
Cons
1 out of 5 stars

Bad work van

Mario, 01/30/2018
2015 Ram Promaster Cargo Van 1500 Low Roof 3dr Van w/118" Wheelbase (3.6L 6cyl 6A)
14 of 16 people found this review helpful

I own 7 of this piece of junks. the quality sucks, with 27k miles we replace one transmission already, this vehicles fail for all kind of codes and the worst scenario is not parts available, the dealers always take 5-10 days to get the parts, insane ridiculous, how Dodge expected the customers run a business with cars at the dealer for weeks, 5 days to get the ignition switch. I will don't buy one more car from Dodge ever.

Performance
4 out of 5 stars
Comfort
4 out of 5 stars
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3 out of 5 stars

Sucks Fuel Like Nobody's Business

LT, 08/25/2016
2015 Ram Promaster Cargo Van 1500 Low Roof 3dr Van w/118" Wheelbase (3.6L 6cyl 6A)
6 of 6 people found this review helpful

I purchased the low roof short wheelbase version to haul motorcycles. Around town I get 16 at best (17 indicated on computer is optimistic). Highway the best I get is 15. I have the Pentastar 6-banger in my Pro-master. Other than the poor fuel economy my only other complaint is the suspension. Simply put it can't handle any bumps. On a rough road you'll want to pull over and check your fillings. When fully loaded it is a little better. Combine the suspension with a windy day and you'll want to stay off the interstate unless you want to be driving a box-kite down the road. The brakes work very well but there is so much front end dive due to suspension that you need to be careful. The front brakes also squeal like hell due to brake pad dust getting on the rotors. Other owners complain as well. All else is good. Excellent technology package, tall seat, spacious windshield. nice backup camera and the cargo area is huge. I sprayed in rhinoliner and insulated the walls/roof. A bulkhead is also a good idea. I'll likely keep the van even with the fuel economy and handling. It's an excellent delivery vehicle, but as an interstate vehicle you won't end up passing many gas stations. Summary Plusses - View of the road and high seating position, low deck height means easy to load things. Side door is awesome. Back doors swing open and completely out of the way. I mounted roof racks as well for ladders, etc. The truck is set up for racks that mount to tabs meaning no need to drill into roof. Minuses - Fuel Economy/range, suspension, brake squeal, and it's the ugliest vehicle from the rear.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Terrible, run fast!

Tom, 03/03/2016
2015 Ram Promaster Cargo Van 1500 Low Roof 3dr Van w/118" Wheelbase (3.6L 6cyl 6A)
13 of 15 people found this review helpful

This is total junk! Aside from rust everywhere, everything is inconvenient and must be designed as poorly as possible. I hate driving this van and would rather drive anything from the 80's! Aside from ridiculous understeer, the tires wear out every 12k due to poor design. I don't think they could have designed this whole thing worse if they tried. Why is the oil filter in the most inaccessible place possible? Can't remove the keys if the battery dies? Radiator leak at 40k miles? Totally not designed for anyone higher than 5' tall.

Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Can hear me coming a mile away

Jeff, 03/30/2016
2015 Ram Promaster Cargo Van 1500 Low Roof 3dr Van w/118" Wheelbase (3.6L 6cyl 6A)
13 of 15 people found this review helpful

We purchased the promaster for route work , usually making 10 or so stops a day. After about 1000 miles we started getting the front brakes squealing like a pig and a grinding noise while almost coming to a stop. We thought it would stop eventually but at 4000 miles i couldn't stand it anymore and brought it back to the dealer. I told them about the issue and they said they would check it out. When i went back they said the brakes were working as designed and there was nothing else they could do. Piss poor excuse in my book dodge... Wont buy another one..

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Promaster, long wheelbase EXT.

BW Cupp, 08/21/2016
updated 02/22/2019
2015 Ram Promaster Cargo Van 3500 High Roof 3dr Van w/Extended Length (3.6L 6cyl 6A)
16 of 19 people found this review helpful

I have several Promasters and with the exception of the early 2014's, which had a few recalls, my experience has been good. Is the driving position a little strange, yes, could the dealer support be better, of course. But, after having several Sprinters, and having to pay big money to repair and maintain them, the Promaster is my new favorite. Great fuel mileage, turning radius, light feeling and easy to drive. The low floor height is helpful loading my dirt bike, or anything else. For the extra $10-15 grand for a Sprinter, it just doesn't make sense to me. Mine averages 18 mpg, which is what my Sprinters got on a good day. No more $150.00 oil changes. No more dealing with Mercedes dealers that don't really want to deal with you. No more messy diesel truck stops and the overpriced fuel. Now, if Toyota would just bring a van to compete with the Promaster and Sprinters my life would be much simpler.....2/22/17 Almost 3 years later, still enjoying the Promaster. Just went to Texas, and back, still averaging 18 mpg on gas, and no one problem. Works great for loading my dirt bike and going riding. Still have room for a couch that makes into a bed, sink, refrigerator, TV and surround sound. I am very comfortable camping! 2/22/19 Recently I bought a Transit 350, long, tall with the EcoBoost motor. Wow, what a fun motor to drive. I am not a speeder, my car is a Prius, but this is a good one. Is it better than a Promaster for camping? Not for me, but, I will say its nice to go up a hill and not be shifting back and forth like a Promaster. I get the same fuel mileage(18 mpg) on both. The width is a problem as it doesn't give you the options on floor plans that you have with a wider Promaster. Promaster's have really increased in price over the years and I don't think there the bargain they once were, catching up with the Trainsit for sure. When camping, there's no substitute for room, so the Promaster wins against the Transit in my view. I would never again own a Sprinter.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

BAD BAD BAD Outweighs the Good

pro99ers@gmail.com, 04/11/2018
2015 Ram Promaster Cargo Van 1500 Low Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
9 of 10 people found this review helpful

I own 4 of these. We have changed 60 Lowbeam Headlights since I purchased my 1st in 2014. Dealer would not cover the headlights under Warranty. Dealer Charged $85 for the installed Replacement Bulb. Actually a 15 minute job & $7.50 Bulb. 2 of 4 radios stopped working. Had 2 Blower Control Modules Go. Brake Pads were Originally $400 for PADs Only.. NO LABOR. All of the Cargo Access Doors have issues, they will either not open, can't lock or won't latch shut. There are a number of Torx Bolts holding the latches to back door hardware in place. All side door "Plastic Straps" have broken so we need to rig "Pull Strings" to unlatch doors They Vibrate Loose & Fall out.. Back doors have swung open while on the interstate! Ram has created a monopoly by setting up only 2 Dealers in the Pittsburgh area so parts r often not available & always VERY EXPENSIVE. The Torx bolts were $9 Each & Were Out of Stock. The good news is Front Wheel Drive Great In Snow, has more Cargo Space than the Ford Transit we have purchased to Replace Promasters. Finally, WHY IS THERE NO CLASS ACTION SUIT FOR THE LOWBEAM HEADLIGHTS. Every other Promaster u see on Road will have Burnt Out Headlight.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Wanna go bankrupt by the ram promaster!!

Joel Thayer, 05/04/2019
2015 Ram Promaster Cargo Van 3500 High Roof 3dr Van w/Extended Length (3.6L 6cyl 6A)
5 of 5 people found this review helpful

Back doors cracking, inside driver door rusting, cargo protection panels shattered like glass, rear doors slam against side of van in heavy wind damaging door and side of van, very dangerous when parked on street. Driver door opens to far and mirror hits fender, engine blew up twice, transmission blew up twisting axle,brakes squiling all the time, radiator smell all the time, never been able to get spare tire down even after dealer fixes, Jack broke first time,head lights burn out. Had custom built and took 4 months to get it.

Safety
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
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1 out of 5 stars

Ram Nomaster

BF, 01/17/2019
2015 Ram Promaster Cargo Van 1500 Low Roof 3dr Van w/118" Wheelbase (3.6L 6cyl 6A)
5 of 5 people found this review helpful

We have 10 in our fleet which is 10 too many. Constant problems with headlight assembly either melting or leaking. Have replaced 5 rear door latches and 8 fans

Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

You will loose your a$$

Brandon B, 12/15/2018
2015 Ram Promaster Cargo Van 1500 Low Roof 3dr Van w/118" Wheelbase (3.6L 6cyl 6A)
4 of 4 people found this review helpful

I have owned many work vans this is the worst ever. First, the headlights bulbs will fail constantly. My head (as in the top end of the motor...) had to be rebuilt at 96k. The touchscreen that controls many crucial features blacks out randomly. The transmission needed a full rebuild at 110k. The doors have all failed in one way or another and are cheaply made. I wash and wax it religiously and still small amounts of rust appear on the exterior door hinges. The sheet metal is so thin you can dent it with your knuckle. I would venture to say this is the worst van, maybe vehicle in history. Do not!!! Do not!!! Buy one. Its making its final voyage to a dealership today where I will loose my final massive amount of money. I am a professional contractor of 22 years. Commonwealth dodge of Louisville was great dealing with the head rebuilding but I’ll never buy Mopar again. This Is the result of something that has been over or under engineered, produced within fear materials and likely nonunionized labor in Mexico. They probably make two dollars an hour so I can’t blame them for not really caring too much. The Postal Service uses these vans so I can only imagine how many millions that’ll cost us.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Run away from this vehicle Dodge ProMaster Diesel

Danny Nelson, 11/12/2018
2015 Ram Promaster Cargo Van 2500 High Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
4 of 4 people found this review helpful

I purchased a Dodge ProMaster vehicle and it has been nothing but problems since day one. If you're thinking of buying a Dodge ProMaster don't. I purchased brand new off the lot 0 miles a 2015 Dodge ProMaster high top diesel. The problems that I have with it are as follows glow plug problems three times, problems with the ignition switch, problems with the retractable mirrors folding outwards when they're supposed to stop, problems with the brakes several times squeaking making loud noises now they're garbage and they need to be replaced, problems with the headlights constantly, problems with wire harness in the back of the vehicle, problems with the AC unit, problems with the key fob unit, problems with the sliding doors and the back doors. This vehicle now has 50,000 miles on it and has been the biggest piece of crap I've ever owned! Steering column does not adjust well. The drink holder pops out constantly when you try and grab your drink out of it. Problems with the TPS sensors. Problems with squeaky suspension driving down the road making it sound like it's an old truck. The Back-up Camera glitches. Screws coming loose in the interior on on the doors. This vehicle was $41,000 and some change do you believe that we should sacrifice our hard-earned money so that Dodge can figure out what the hell they're making?

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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