Used 2021 Porsche Cayenne Consumer Reviews
Nothing but problems from day 1
I’ve been back for multiple problems at least 12 times...4 times in service...they said there aren’t problems. Took to a Porsche specialist, hooked it up to computer system and most things failed. Now dealer handed it over to “Porsche”. They had it for 2 weeks...no phone calls or communication. It’s a lemon. For $104,000 I deserve a replacement. Climate (AC/heat) don’t work, seat memory doesn’t work, engine timing off etc.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
The base car is great - well worth it
Porsche delivers a solid performing SUV that has the polish and finishes you would expect in a luxury SUV. The base features put the value right where you would want it. Materials, ride quality, ergonomics and overall fun all are there. Like all vehicles, nothing is perfect, which is why there is a choice. The Seats, including the upgraded premium seats, are a bit more firm than needed. The options to get the seats in the right place, however, are great. The ride is smooth and the suspension is solid. Trying to go slow though you do notice the slightly clunky transmission. The big complaint is, of course, the extras. As a base level, you get a car substantially similar to its competitors in terms of features. However, Porsche instance to charge for the absolutely most stupid things is silly. I picked one off the lot and it had Porsche crests in it for $495. Why would I pay for their advertising? You cant put aftermarket roof rails on, but it is an 800$ option and a number of things to change colors are just silly. Otherwise, air suspension and advanced features are simply a choice. Expensive but some are worth it. Overall, however, it was by far the best value for the money I could get a SUV in its class. I test drove everything from a RRS, a GLE, F pace, and others. I do truly enjoy it, I just wish Porsche would get off their proverbial high horse and not answer every question with "it's a Porsche". The Cayenne absolutely fuels the rest of the company and mostly it fuels it with base models and some features. "its a Porsche" is not a competitive answer... They could do better. Note: I have owned a 911 before so I am not new to the brand.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
- 4dr SUVMSRP: $42,896387 mi away
- E-Hybrid Plug-In Hybrid 4dr SUVMSRP: $40,920310 mi away
- 4dr SUVMSRP: $52,911484 mi away
Generally love the vehicle, but.....
This is my second Cayenne. Overall, believe I liked my 2015 better. This one has better performance, but am not thrilled with the updated electronics. Also the drive system is a little frustrating at times. The handling is terrific - as it should be for a Porsche. The NAV system is the pitts! I can't understand why Porsche doesn't get a better vendor for that system.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
only one thing good
I found only one thing I love about this Cayenne Hybrid, the driving on high way. fast and quiet, much better then my BMW and Volvo. Others like infotainment is horrible, rear kick close truck defect , once a while check engine light on., music control can't replay.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
issues with a great car
have issues with the window trim.. had to be replaced, keep having seat belt chime even when buckled but dealer can't duplicate so no fix,,, and a valve in the fuel system flutters.. which sounds like a mini helecopter.. there is a tsb on it but no fix in site.. alot of issues for such an expensive vehicle
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value