Used 2021 Porsche Cayenne Consumer Reviews
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We have a limited number of reviews for the 2021 Cayenne, so we've included reviews for other years of the Cayenne since its last redesign.
Poorly built . Even worse customer service
sunny, 12/20/2019
2019 Porsche Cayenne 4dr SUV AWD (3.0L 6cyl Turbo 8A)
51 of 58 people found this review helpful
I have been having constant issues with the car . In 6 months and at about 6.5k miles , the car has been in the repair shop for over 30 days . The issues are serious. 1. Trunk opens randomly when car is in motion . Very dangerous issue . Worse , there is no error code . I was told by the dealership that Porsche knows there is an issue in some 2019 and possibly 2020 Cayennes but don’t have a fix yet. 2. Squeaky brakes . As another reviewer said , totally unacceptable in a 80-90k car . Worse, the dealers will tell you that it’s acceptable because it’s a race car and solution is to brake hard. 3. ACC and PAS have stopped working and service required message appeared twicr. Dealership has changed 4 modules and failed to fix the issue . Worse , they claim that Porsche Tech Line is not responsive. 4. Nav screen has gone black suddenly and doesn’t work until restarting vehicle many times. Do I have a lemon , possibly . The customer service has been poor until I talked about the Lemon Law. Overall , the ride is fantastic and I love the pickup , handling and responsiveness but it’s not worth the safety issues which could cause a serious accident. I would recommend staying away .
Point and shoot SUV
Bob Martin, 12/23/2018
2019 Porsche Cayenne 4dr SUV AWD (3.0L 6cyl Turbo 8A)
33 of 37 people found this review helpful
Unbelievable handling for a car of this size, that makes you feel it is smaller than it really is. Acceleration for the base model is more than adequate for my needs, making merging on the freeway effortless. Build and quality is immediately apparent when you enter this vehicle, just what you expect from Porsche. Me and my wife debate who gets to drive all the time. In this price segment for top tier SUV’s , there is no question the Cayenne is the right choice.
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2021 Porsche Cayenne for sale near you
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- Base 4dr SUVMSRP: $52,9917 mi away
- Base 4dr SUVMSRP: $57,19122 mi away
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Not blown away
Mrturbo, 12/15/2019
2019 Porsche Cayenne Turbo 4dr SUV AWD (4.0L 8cyl Turbo 8A)
26 of 29 people found this review helpful
I have a 16’ and a 19 both turbos, the 16 has more of a raw feel to it which I like better. The 19 is so refined that without the sport exhaust feels like driving a Camry. What is extremely annoying is wind noise above 75mph, which the dealer said is normal. BS! Inexcusable on a car like this. And another big one for me is I can.t drive with the windows down, around 40 or so wind buffeting gets so bad it is unreal.
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2019 cayenne customer review
Sam hong, 11/20/2019
updated 04/20/2020
2019 Porsche Cayenne 4dr SUV AWD (3.0L 6cyl Turbo 8A)
52 of 60 people found this review helpful
I live MD. I bought the 2019 Cayenne from a Bethesda Porsche at 12/12/2018. 10 months later, I changed the cayenne to another car. 1. 2019 Cayenne has brake cracking noise, but there wasn’t no dealership who could solve this problem. I left my car with a dealer in Towson for nine days, but the same problem happened. The dealer at Silver Spring didn't even know what was wrong and had no answer. 2. There is a problem with the electrical system. For example, Auto Headlights do not work. I know at some point the Auto Headlight should work because I always drive the same road every morning and evening. 3. There is a bounce when the auto mission shifts from one to three. 4. Noise occurs at mufflers at a low speed of 5-10 5. Vibration is felt on the seat and the steering wheel when the air conditioner is operated. In addition to these problems, there were many problems, but I was so stressed out that I just had to switch to another car. But what's really amazing is that the cayenne I traded is sold at a certified used car in Porsche. If you sell your vehicle, sell your location tracker as a compulsory option, and sell your Maintenance program option, and don't give your customer a money back when they switch to another car due to a defective vehicle, I think it's a fraud. I think it was really the worst brand to sell the car, making a profit from the expedient, and the salesman sending a text message to the customer that he didn't receive the survey high scores that he asked for. I won't even buy a Porsche in the future, but I think I should boycott it now. The reason I raise this issue is to avoid other affected customers. I really hope you will consider it carefully. ps)If you want to buy Porsche in Maryland, avoid these two places. There are a lot of legal crooks. AD:11990 Rockville Pike, North Bethesda, MD 20852(Bethesda Porsche) AD:3141 Automobile Blvd, Silver Spring, MD 20904(silver spring Porsche)
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Nothing but problems from day 1
Debi M, 12/04/2019
2019 Porsche Cayenne 4dr SUV AWD (3.0L 6cyl Turbo 8A)
42 of 49 people found this review helpful
I’ve been back for multiple problems at least 12 times...4 times in service...they said there aren’t problems. Took to a Porsche specialist, hooked it up to computer system and most things failed. Now dealer handed it over to “Porsche”. They had it for 2 weeks...no phone calls or communication. It’s a lemon. For $104,000 I deserve a replacement. Climate (AC/heat) don’t work, seat memory doesn’t work, engine timing off etc.
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