Used 2018 Porsche Cayenne Consumer Reviews
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1 year ownership review
I got the car last year and had driven it for about 8000 miles. For interior, Cayenne hybrid build quality is great. The car had practicality in mind without overdone and over engineering. I would consider MB interior are overdone with too much distraction, Tesla features are over-engineering. I am OK with some of the plastic on the switches. That's how you keep the weight down. It is not Rolls or Bentley nonetheless. For performance, the acceleration is good(about 5.4s from 0-60). Brake is very sensitive. For reliability, I expect Porsche reliability is great. So far, no problem what-so-ever from my car. So, I will consider it excellent. This car has a very steep learning curve, it can achieve most of the stuff it promised, but you just need to take some time to learn and understand how this machine work. For example, one reviewer complain that the in-car navigation cannot be cancelled. Actually, it can be cancelled pretty easily. just wave you hand in front of the navigation. The proximity sensor will bring up optional choice to cancel the current destination. Climate control is automatic. you can turn off the AC with the AC button. Heat will come-in automatically once you set the temperature. So, I am very pleased with its comfort during the harsh winter. Fuel economy is also great if you know how to use it, cruise control on high speed can save you a lot of fuel, especially during downhill and soft braking. I only refilled my tank 6 times from initial 100 miles in odometer(I admit I charge my car a lot). 1 tank of fuel supposed to last for 400 miles only. I especially like the full electric mode that is literally like a second set of engine that you can use in most light weight short distant city driving. With my current driving habit, I expect this car to last for a long time. Porsche engineering is up there, you got what you pay for, for such powerful and complicated machine, you have got to take some time to learn how to use it properly. One last thing I want to say is, Cayenne hybrid is like having an option to drive a hybrid or a Porsche. If you drive like a hybrid, it delivers great fuel economy and quiet comfort, don't expect super fast acceleration and exciting throttle noise in this mode. If you drive like a Porsche under sport plus mode, it deliver great handling and good acceleration, but the fuel economy will not be good(~23mpg in pure gas engine). With Porsche, you are the driver with options.
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Still loving it
15 June 2022 Still loving it. Would buy it again, but the new ones are not made in Germany and have not been crash tested. The 2017 has been and achieved a tops score on the European testing site. Updated 12 Dec 2020: Some minor changes made to the original review. Fantastic car. I now have 60K miles on it, commute in heavy traffic, mpg remains unchanged and it has had no significant maintenance issues (I do all of Porsche's recommended maintenance at the dealership). Original Review: Pros: I bought the base model at a great price, it was the dealership loaner for almost a year, it had 8000 miles on it. I commute about 60 miles a day in heavy traffic to work in it. I get about 25 mpg, lower if traffic comes to a standstill. I have had no problems with it in the 10 months I have owned it. It is a pleasure to drive. Took it on a trip to the mountains and the performance was great at 12,000 ft above sea level. The road handling was awesome on the mountain roads. I traded a Cayman S for it and do not miss the minor obvious performance differences. The obvious difference in comfort and luxury over the Cayman are very noticeable, and really nice - no regrets about the trade. The standard (not adaptive) cruise control on it is the best I have ever used. It is very intuitive and quick to activate, and accurately maintains the set speed whether you are going steeply uphill, steeply downhill, or flat. I use very easily and safely in traffic on my daily commute, and it saves gas. When available in an area, the automatic traffic/re-routing system on the built in Porsche Nav system is the most impressive I have ever seen, much better than Waze. (The Porsche online Nav System remained impressive, but not available where I live and drive most, so I stopped paying for the subscription and use the built in sat nav system or online programs on my iPhone such as Waze. ) Cons: The standard rear view driver’s side mirror has a dangerous blind spot that cannot be adjusted for. There is a warning light that illuminates on it when a vehicle is in collision range, but this light can be inadvertently turned off by the mirror adjustment controls. Porsche makes an alternate mirror which I paid $140 to buy and install at the dealership. It totally eliminates the blind spot, but the vehicles in it are much, much closer than they appear in the mirror, so it is dangerous to use alone without actually looking, to pull into the left lane. This takes your eyes off of the car in front of you. If you leave a safe gap between you and the car in front of you, in the heavy traffic I drive in, usually someone fills it. Bottom line, changing lanes is both aggravating and dangerous. I have never had a car with mirrors as bad as this one. The entertainment system works with an iPhone, but not seamlessly. There is a large learning curve, and it is intermittently aggravating.
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- Platinum Edition 4dr SUVMSRP: $20,88818 mi away
- GTS 4dr SUVMSRP: $32,369195 mi away
- Platinum Edition 4dr SUVMSRP: $25,95857 mi away
Sold mine before the warranty could run out.
I had a major repair in the first 15k, then the same repair at 25k. I got out before I would be responsible for repairs outside of the warranty. It was a powerful vehicle, but felt like driving a truck and did not handle as well as I expected. I might consider a Macan at some point, but right now I’m a little wary of the brand.
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Coco
Love this car after driving for one month. Of course the maintenance is not as cheap as many others because it's a Porsche. The interior is beautiful and the 2017 model seems vastly improved in features from what I've read in reviews. This is the platinum edition. The mahogany color is very eye catching with a saddle brown interior. We are very pleased with the purchase and got outstanding service from Mike at The Exchange in Highland Park Il. He delivered our car and spent two hours training us on the electronics after the dealer closing time!
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Acceleration is poor for a car of this price
I leased this vehicle with the hopes of having a high performance SUV and I was willing to pay the premium over BMW. But I am highly disappointed in the acceleration. I came out of a 2015 BMW X5 xDrive3.5i and that was much more peppy than this 2018 Cayenne Platinum. Note that this is the old generation Cayenne, not the new 2018 that comes out mid year. The maintenance costs are very high ($400 for an oil change for example) because it is a "performance vehicle" when in fact it is slower than a Jeep Grand Cherokee. Another disappointment was when using Apple Carplay, the controls on the steering wheel for skipping to the next song (if you configure the spare button for that) do not work. Neither does making phone calls - you have to use Apple Carplay via the touch screen unless you unplug the iPhone and it falls back to bluetooth. There is also NO place on the center console to put stuff like your phone (and my iPhone Plus doesn't even fit in the center console compartment so I have to just put it on the passenger seat when I have it plugged in for Apple Carplay.)
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2017 V6
I purchased my SUV basic V6 in 2018 from a pvt party w only 5k miles. The Car was flawless. Amazing in Sport mode. I already have 50k on it. Now... not so good: The service at the Dealer was over the top and my dealership (Asheville NC) was really REALLY bad. Was told I had to wait 2 month for an oil change because only had 1 service guy because no one wanted to work for them! I found a local shop that does the work and it was s very affordable. Oil change was a simple $120. The only thing I have done to it has been a Wash n wax! Quality car for sure.. but there is more: There is a problem with All of these Vehicles. It's the "TRANSFER CASE issue". The cars starts to slip around 40k. This is a know consumer problem and Porsche ignores it and won’t take any responsibility. It makes me think twice if I will ever buy a Porsche (any Porsche) again. 2nd time I had a problem w a Porsche. A very simple problem at that. Apparently my “TRANSFER CASE” is a known problem w Porsche as many cars have had the problem and I believe it includes 2017 models and I believe a few years before. Not sure about 2018 or 19. Porsche claims they know nothing about it, but when you read the Porsche reviews they seem to all have the same problem. "TRANSFER CASE" I was told by my mechanic that it will slowly get worse over time and will need to be prepared. Around 4k+ So unfortunately I bought a wrong year SUV! I will attempt one more time to have Porsche do the repair and if not then there I will start up a Class Action Law suit and force Porsche to do the repair at their expense. This is rather unfortunate for such a wonderful Vehicle and a big let down by Porsche Corporation USA. Will I buy another Porsche... unfortunately probably not! And the resale of this Auto is embarrassing low....
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VERY Disappointed Cayenne Platinum Edition owner
The 2017 Cayenne Platinum Edition is overpriced and Porsche USA customer support is atrocious. There are many problems highlighted online that the paid test drivers won't tell you. Driver controls and gauges are very poorly placed and designed. Passenger side dash is an obnoxious protrusion and hazardous in even medium sunlight. Engine and drive line require software updates that customer service and most dealers don't want you to know about. They are covered under warranty but very expensive out of warranty. Transfer case issues are common. PCM issues are mysterious and PCNA refuses to address. Tire and brake wear are far worse than competition. STAY AWAY from the 17 and 18 Cayenne. Litigation is pending.
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Not sure if I would get another one
Porsches are mostly about performance and less about luxury. I love the look of my car inside and out and how it accelerates and handles in traffic. But when it comes to all rhe extra stuff, like navigation, clock, mileage odometer, seat settings, etc., my car is already starting to show it's age with only 24k miles. The hands free bluetoorh has never worked, the seat settings sometimes decide to change to a different driver, the clock doesn't always reset itself, the trip odometer stopped resetting a few months ago. I'm just disappointed that Porsche couldn't do better. My Subaru never had any of these issues and I had it for 7 years. Also my tires are just wearing very unevenly and I already had to have them replaced once! Again, I only have 24,000 miles on this car.
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Five year, no mileage limitations warranty. Wonde
Study warranty closely. Service charges can be high. Compare service prices of other Porsche dealers.
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Well made and comfortable
Bought a base model so we could get in with an entry level Porsche. The base model is a little u see powered for a Porsche but still quick. It’s impeccably made and comfortable. The LED+ headlights that come with the premium plus package are insane!
Buyer Beware !!!
Bought a new 2018 Cayenne E Hybrid two days after owning it started to have problems when engine starts in morning or when it goes from electric to engine it runs rough displays a miss fire code and to be able to drive you have to shut it down and re start. Its been to dealer multi times they say theres nothing wrong. I must be using bad gas when they did the first fill even on the car. I call this a dud Suv
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KILLING MACHINE!
It almost killed me. At one point the steering wheel got locked and brakes did not work- I could not make a turn AND the car drove to the opposite site and crashed at 18 miles per hour- I would HAVE KILLED me at the higher speed. Luckily, there was not any incoming car. AS soon as it is repaired I am selling this car.
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STILL Pretty Special
I have owned it now for 2 years and still enjoy driving it every day. As long as you keep it maintained, it still runs like a thoroughbred. Clients, friends and family still admire it and its timeless style. As someone who has a new car every 2 years, I can say there isn't anything out there that would make me happier and is as fun to drive yet still practical. So, I am keeping this car!
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Great car
Super versatile car for all paternal duties. Fantastically designed interior, a solid but fun ride and great exterior aesthetics. Loving mine!
What a car!!!
Beautiful, powerful, attractive, status booster, fast and saves money on the fuel!!!
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Nearly Perfect
Having a charging port installed by an electrician at home would be prudent for this model. Gets about 14 miles on electric from a full charge. Routine maintenance is expensive. The SUV is built like a tank and drives phenomenally. Very comfortable and stylish.
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You NEED a Porsche Cayenne once in your lifetime
The perfect combination of beauty, practicality and a sports car driving experience.
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comfortable, but painfully slow
This is the base model. The interior build quality is very good but materials are plastic.
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I love my Cayenne
Take the tour with your salesperson! My Cayenne has so many bells and whistles that make my life so much easier. Once I actually took a demo with my salesperson, I am so excited about my vehicle! This is definitely the best SUV on the road.
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Best Sport/SUV combo out there!
Shopped them all, drove them all. Porsche there is no substitute!
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First Porsche
An suv that will smoke most sport cars, yep I am a fan of this vehicle
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Doesn't stand rain !!!
I loved the car in all aspects except that there's a flow in the drain design for Porsche. First the drain of aircon got clogged. The car rusted from the inside while 2 years old. I noticed by level of condensation I got in the car in the morning. After arguing back and forth with the dealer everything was covered under manufacturing warranty. This year, after manufacturing warranty expired, I noticed the condensation problem came back. This time, removing covers in the back with dealer, we uncovered several inches of water in the bottom of the chassis. And water ingress in the battery. Reason was a design flaw in the rooftop drains. Water goes inside the car, invisible, and accumulates at the bottom of the car. Cost of repairs was in excess of 40,000. Car value was 42,000. So the car was totalled. Porsche refused any responsibility. Porsche top Management treated my request for compensation (even just a rebate on a new model) with disdain, arrogance, and almost mockery. Even though your car has only 50,000 miles, if you are out of manufacturing warranty you know what risks you are exposing yourself too. That was their response. To my knowledge this problem happens regularly on all Cayenne, Macan, Panamera models. I strongly recommend to stay away from these models with sunroofs and from that brand who is so arrogant that they couldn't care less about customers.
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Well made and comfortable
Bought a base model so we could get in with an entry level Porsche. The base model is a little u see powered for a Porsche but still quick. It’s impeccably made and comfortable. The LED+ headlights that come with the premium plus package are insane!
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Best SUV I have driven
We purchased this car to use as a daily driver and a part time tow vehicle. It has excelled at both. Whether we have been towing our RV across country or whether it has been used to take us to work and back, it has been a rock solid car. As expected, the cost of maintenance is the biggest factor. We haven't had anything unexpected to happen during our tenure as owners, but the oil changes alone are incredibly expensive if performed through Porsche. If you have a trusted Porsche shop that you can go to, I'd suggest that to save some money.
great car
some dealers do not provide more option or price option for consumers (cars type)
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Fast but practical !
Love my Cayenne Turbo because it practical yet fun to drive for such a heavy car. Gas mileage not terrible for an eight cyl. Love the leather 18 way seats.
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Great but underpowered
The pros of this vehicle have been reliability, smooth ride, great braking, and solidly built. The cons are it is underpowered and the hands free phone does not allow me to use voice, if the person I am calling isn't in the last several people I called where I can scroll through, I have to manually call. Also, I just paid nearly $1200 for a battery since it is apparently under the seat!
Amazing fit, feel, finish and fun!
Bought a Boxster S a year ago and became a Porsche fan instantly. When I grew tired of my MDX, I found a lightly used 2018 S with a ton of options ... air suspension, sport package, premium plus, body color match wheel trim, 20" wheels, 12 way seats, heated and cooled front seats, sport exhaust ... it's dark navy over black interior ... looks great. Drives like its glued to the road. It will be even better when I put 295 x 40 Yokohama tires on it. The car is so classy it's hard to believe it's mine. If something goes wrong, I will fix it and keep this one running until I can afford to upgrade to a 2022 in a few years!
I love it 😀 😍 ❤️
I love this car. Was my dream 😍
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