2025 Mercedes-Benz Sprinter Consumer Reviews
Pricing
2500 144" WB Cargo (Most Popular) - $53,195 MSRP
Edmunds suggests you pay
$50,140136 for sale near you
Prices based on sales in CT thru 8/18/25
Final assembly in USA or Germany
We have a limited number of reviews for the 2025 Sprinter, so we've included reviews for other years of the Sprinter since its last redesign.
Not again !!
Tom K, 09/17/2019
2019 Mercedes-Benz Sprinter 3500XD 170" WB Cargo 3dr Ext Van DRW w/High Roof (3.0L 6cyl Turbodiesel 7A)
43 of 56 people found this review helpful
On my second sprinter, both 3500 dual rear cab and chassis with a service body, the first unit had multiple minor issues and then at 100k needed a catalytic converter and 3500 worth of work, the second unit needed a transmission at 55000, emissions work at 65000, and now 4400 worth of work to replace intake manifolds, the problem is very few places work on the mercedes and parts are expensive, I'm buying a ford transit now with the proven eco boost, I've had one for 3 years and has been a solid truck
TERRIBLE experience.. TERRIBLE.
Matthew W, 07/20/2021
2020 Mercedes-Benz Sprinter 2500 144" WB Passenger 3dr Van 4WD w/High Roof (3.0L 6cyl Turbodiesel 7A)
19 of 24 people found this review helpful
I drove my brand new 2020 4*4 High Roof Sprinter from MD to CO in early April. I left MD and the van had 47 miles on it.. brand spankin' new.. experienced torrential downpour while traveling through the Midwest.. as I drive into KS, suddenly 'DO NOT SHIFT GEARS - SERVICE REQUIRED' populates on the dash. I pull over at a Shell station in Oakley, KS and fill the tank.. the van won't start and won't go back from P to DRIVE. I had to get a 265 mile tow to the Littleton, CO Benz dealership (the van had about 1300 TOTAL miles on it) - an absolute nightmare scenario. I cancelled my van build and sold the stupid van back to Benz.. NEVER AGAIN.
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2025 Mercedes-Benz Sprinter for sale near you
Showing 3 of 753 listings
- 2500 144" WB Cargo Diesel Cargo VanMSRP: $50,78665 mi away
- 2500 170" WB Cargo Diesel Cargo Van w/High Roof, High Output EngineMSRP: $68,68763 mi away
- 2500 144" WB Cargo Diesel Cargo Van w/High Output EngineMSRP: $61,97763 mi away
See all 753 listings
So good so far but the stereo sucks
Neil M, 08/07/2020
2019 Mercedes-Benz Sprinter 3500 170" WB Cargo 3dr Ext Van DRW w/High Roof (3.0L 6cyl Turbodiesel 7A)
6 of 7 people found this review helpful
I’m at 5,000 miles. Just changed the oil. Do not follow manufacturer’s 10,000 mile oil change guideline; change the oil every 5,000. Also, the stereo system has five speakers of which you can hear one; the middle one. The dealers know this but have no fix. I’m starting a case to get them to fix it. I think the other four speakers work but only at the lowest level but the volume control on works for the one, middle speaker. Mine is a 2019. There is a Sprinter Forum for owners, and they describe how they take apart stuff and solder stuff. And I’m thinking: why don’t these owners make the manufacturer fix them?! It’s kind of amusing, but really annoying
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Pretty pathetic
Pete20602, 09/07/2019
2019 Mercedes-Benz Sprinter 1500 144" WB Cargo 3dr Van (2.0L 4cyl Turbo 9A)
29 of 41 people found this review helpful
Pretty pathetic that Edmunds includes a review of an 11-year-old similar model under the reviews of the redesigned 2019 Sprinter, and factors it in the numerical average. Perhaps these reviews should be reviewed before publication. I like mine, no complaints so far.
Major Upgrade!
Chopper0001, 01/24/2021
2020 Mercedes-Benz Sprinter 2500 144" WB Passenger 3dr Van w/High Roof (3.0L 6cyl Turbodiesel 7A)
7 of 9 people found this review helpful
I sold my 2016 Sprinter and purchased this 2020 Sprinter as a replacement. Every day I am discovering more things to love about this van. The technology is light years ahead of the 2016 model. The 10” touch screen is a must, as are the steering wheel mounted controls. The adaptive cruise and other optional features usually offered only in passenger models, are now available for the Sprinter. Even the seats are much more comfortable. By far the best van I have owned so far.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value