Used 2019 Mercedes-Benz S-Class Sedan Consumer Reviews
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never in 21 yrs given MB less than 5 stars, but...
P M, 04/15/2020
2019 Mercedes-Benz S-Class S 450 4MATIC 4dr Sedan AWD (3.0L 6cyl Turbo 9A)
59 of 60 people found this review helpful
I guess every maker has a bad year. I think it’s MB’s turn. I’ve had this new 2019 S560 4matic sedan 5 months, and all 5, battled operational and technology issues, PLUS, a dealer who has REFUSED to fix the car! And MBUSA has refused to get in the middle. The car will not shift - 3 times in one day, it’s confused, won’t shift into park, and the shifter operates the NAV screen! I felt like I was being taken over by a machine in Terminator and my car was rebelling. Many technology issues, such as not using a contact for directions - it tells me info is missing, even though it’s there. Won’t load all my contacts (yes, I’ve done everything all the books and MB says), my doors suddenly won’t unlock and I have the key fob. All except technology failures, are intermittent but enough I can not trust the car again. It doesn’t help the dealer actually refused to take the car, won’t send anyone to view the problems so I can create them, MB executive relations won’t get in the middle, and I’m stuck with a car I rightly can’t trust to drive.
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2019 Mercedes S 450 problems
Andy , 07/28/2019
updated 08/07/2024
2019 Mercedes-Benz S-Class S 450 4dr Sedan (3.0L 6cyl Turbo 9A)
70 of 76 people found this review helpful
A month ago I traded in my 2015 S 550 for a 2019 S 450, my 4th S Class and our 7th Benz. It has already been in the shop twice -- the nav system can not find certain mature house numbers and zip codes and the onboard owner's manual does not open. The folding mirrors have failed to fold twice when the doors are locked. The Merecedes shop keeps talking about software upgrades which makes me wonder if all 2019 S Class cars have these problems, or only mine. I have sent e-mails to Mereceds-Benz Germany, who says that the responsibility is with MBUSA, and MBUSA armwaves saying the car has a warranty. If the Mercedes shop is unable to fix the car the warranty is useless. Not what one would expect from a company that brags "Das Beste oder nichts". After six visits to the shop the nav system is dysfunctional. I recently checked a 2019 CLS 450 --- same problem with the nav system as on my S 450. My 2019 S 450 also developed a problem with the Easy Entry/Exit system. The steering wheel no longer moves up or down. The shop fixed it but the fix did not last long. The car is a Lemon and MB bought it back.
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2019 Mercedes-Benz S-Class for sale near you
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- S 450 4MATIC SedanMSRP: $33,9997 mi away
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Very high Tech
John Butler , 08/17/2019
2019 Mercedes-Benz S-Class S 450 4MATIC 4dr Sedan AWD (3.0L 6cyl Turbo 9A)
17 of 30 people found this review helpful
Software updates are needed to keep car running smoothly, like a computer on wheels.
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Quality car
carlos santos, 10/21/2021
2019 Mercedes-Benz S-Class S 560 4MATIC 4dr Sedan AWD (4.0L 8cyl Turbo 9A)
3 of 4 people found this review helpful
Most comfortable and luxurious car out there.
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Best Ride Yet
Scott , 05/28/2023
2019 Mercedes-Benz S-Class S 450 4dr Sedan (3.0L 6cyl Turbo 9A)
1 of 1 people found this review helpful
We have owned at least one MB since 1998, 4 S class's one being an AMG. We have never had many mechanical issues other than the tires. Like most, I hate the run flat tires. Recently we had one flat in the driveway, it had a small nail in the middle of the tread. I called the dealership and asked for a tow as car was under warranty. The told me to drive it in since it was a run flat tire. My wife drove the 3 miles to the dealership expecting the tire to be repaired as the tires were almost new and nail was very small. She was told it HAD to be replaced since she drove on it at their request. $450+. How do you feel safe on a long trip if you can only drive 50 miles on a run flat tire and they are very hard to find? And there is no better way to travel than the 2019 S450 I now own. Best ride of any car I have ever owned and that is many. The massage seats are extremely comfortable on my bad back and constantly in massage mode. the car is surprisingly quick for a 6 cylinder in a big car. Very quiet on the interstate and floats. I have the max driver's assistance options and let them guide me down the road. I have had this on my last several cars but this is by far the best for letting the car drive itself. I am averaging 23mpg in town and get just under 30 mph on highway, which is about 10mpg better than the 2016 GL550 I traded in for the 2019 CPO S450 that only had 18000 miles on it and a late year sale made the CPO basic warranty extend to late Oct 2024 and I have the option of adding 2 more years of CPO to that for just over $5k, which I consider a bargain as even though I have had great luck with owning MB, the newer electronics and drivers assist options can only be fixed by MB and I will either decide before this warranty expires to go to dealer to buy another CPO S class before the warranty expires or buy the extra 2 years on this car. IMO, the best deal on the big Luxo cars are the CPO MB. I bought my wife a 2015 a few years ago that was low mileage, less than 3 years old and sticker was $134k as it had every option including the rear executive seating. The local MB dealer here was asking $62,900 as a CPO. So, the original owner took a huge hit and we got a like new car at well over a 50% discount and a warranty close to 3 years. It had some type of double air suspension option for $5k but drove no better than the 2019 S450.
perfect luxury sedan
George, 07/24/2024
updated 01/27/2025
2019 Mercedes-Benz S-Class S 560 4dr Sedan (4.0L 8cyl Turbo 9A)
0 of 0 people found this review helpful
This S model drives comfortably, as good as or better than any other car. It corners and steers like a sports car.It is good looking, impressive and just fun to own. It is the lower sports model and must be careful when parking.
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Comfort & Style
JYP, 08/03/2022
2019 Mercedes-Benz S-Class S 560 4dr Sedan (4.0L 8cyl Turbo 9A)
0 of 2 people found this review helpful
Enjoy driving this car….so comfortable & stylish.