Used 2017 Mercedes-Benz S-Class Consumer Reviews

Too much, too often

The qualifier. I have had almost everything, Cadillac, Jaguar XJL, Rolls Royce, Lincoln, BMW, Lexus and Infinity and several Mercedes - all the upper end models. This 2017 S 550 has to go into the shop too often and costs too much. Brakes and rotors, $2,400, windshield wipers $200, tires (9 of them) at $438 because the run flats bubble when you hit a bump. Engineers say it is because of Houston streets. I ask you, if you buy a $110,000 car in Houston, where do they expect you to drive it? They should designate different tires and solve the porblem. Left turn signal cornering light, $3,567.00, you have to replace the entire assembly. Steering wheel got stuck in the up and extended position. I felt like I was driving a Metro Bus until I got it in the shop. Satellite system went out and had to be replaced. Console retracting door gets stuck. It really goes on and on. Some of it covered under warranty and some of it not but you still have to take it in. I am stuck in a lease until March of 2020 and that will be the last Mercedes. Captain of Industry or Captain Dummy? I can afford it, but I just can't deal with it. Sometimes I think they count on us putting up with that nonsense. It is my fault for buying one, but never, I mean never again. Rolls Royce and Lexus do much better.

What a car

I have owned for a year. Chose over a Bentley. While the Bentley had a nicer outside style, The Mercedes is just a better car, has technology and is faster. I don't like the gas mileage, but I guess that is what you should expect for a sedan that does 0-60 in 3.0 seconds. The car actually steers itself ... stays in lanes ... stops in emergencies. I did get the upgraded interior and stereo ... and in hindsight, love the interior but could have passed on the stereo because it eats trunk space. No maintenance issues whatsoever! The biggest weakness is that it is so subtle. Wish is stood out a little more from the standard s550. By the way, the firmness of the ride over the standard s550 is what makes it for me. Great car, a little overpriced perhaps, but a better deal than some.

16 months

This has been a great car. Sexy curves, top of the line everything, handles tight but rides very smoothly. I do give massages to some passengers, or one for myself after a tough day! This is a benchmark in the industry for sure.

Best car ever, period

I've owned over 100 different vehicles, and no, I've never been a dealer. The S-Class is truly a work of art. More relaxing than most home theater, living or bedrooms, the S550 is Special in every way. Serenely quiet, aggressively fast, luxury amenities all wrapped perfectly in a single package. Priced new, these are out of reach of most people. However, at 4+ years old and low mileage, this car is a tremendous value. I picked up my 2016 S550 4Matic with 33,5876 miles for less than $45,000. I can't believe I waited this long to venture into German's finest vehicle! I could've saved myself an unthinkable number of auto purchases if I had only tried the Mercedes Special Class sooner. Why didn't I? Well word on the street is these cars are expensive, unreliable, and hard to work on. All lies! They are actually overbuilt, thus very reliable. Dang near indestructible in normal use. Replacement parts are easy to attain. If you are somewhat handy with a wrench, you can easily fix most things yourself. Is their a lot of tech? Yes. Is it confusing? Maybe, but only because there is a multitude of ways to do each thing you want to do. It's simply user preference. My advice is to not be afraid, just try it. You'll wonder why you waited so long.

HATE THIS CAR, HATE DEALER SUPPORT EVEN MORE

I bought this car new and since the day I drove it off the lot it's knocked in the front left suspension and no one will attempt to repair it. They tell me they "can't just throw parts in the car" without replicating the sound. Well a technician heard the noises and said it's not the tires. Two dealerships recommended I change the tires to All-Season tires which I do not want on my high performance car. So they think I should be the one to "just throw parts on the car" to see if it fixed the problem? Are you kidding me?! Look, if they just made a reasonable attempt to resolve it, I'd be OK. But it's sad that I spent $170,000 on this thing with prepaid service and taxes, and they won't even attempt to solve it by changing out a shock absorber, bushing, or strut; even when the tech heard the noise and said "yep, it's not the tires". HATE IT! Probably going back to BMW. I have to be honest, if I wasn't having this issue for over a year now, the rating may be a 4 or maybe even a 5.

2017 Mercedes S550 Coupe

Interesting car category. It is not just an S Class Mercedes 550 Sedan with 2 fewer doors on it. It is very sporty, easy to drive, easy to enter and exit, and it is very sporty. I told my wife i was purchasing it and she was disinterested and negative that we needed it but when it arrived, she claimed it instantly. Not a high production car and you will not see it often. Could be classified as a dysfunctional car but we/my wife enjoys it.

CHEAP MADE GERMAN CAR

After 22,000 miles, engine oil leak , software problem for a/c, stereo, and navigation system. The engine compartment is so tight,it generate so much heat which cause plastic,electric,and rubber parts to fall apart faster. This will also cause much,much,much more labor cost for consumers. The top plastic engine cover cracked when trying to remove it. The over head display for mph and direction was blur. The Cadillac is much better. To use air condition, it not simple. To turn off the fan, you have to set it at one . There is no zero like standard . The stereo sound system is horrible. Cadillac, Aston Martin, Landrover, Lexus, and Jaguar sound much better, it has a 2 second turbo lag when floor it. The expensive tires last about 11,000 miles with normal driving. That is so sad.

WOW - simply WOW

I traded my Maserati Quattroporte for this S 550 - two very different cars from two very different sources. My first thought of the S Class was this is what flying in First Class is about. The Maserati was a sports luxury vehicle - plenty of sport and good luxury. The Mercedes is a Luxury Sport vehicle with a huge helping of luxury and a modicum of sport - that is until you plant your right foot. The Mercedes is plenty fast - especially from a 40 mph roll although it's 0--60 is mid 4 seconds! It's effortless power and no-fuss go-fast all the while cosseted in sumptuous leather and near bank vault quiet and security. Sure it leans into the corners - but at 4600 pounds it has a right to. Do I miss my QP? only when I catch my reflection in a window - no-one can match Pinninfarina's sleek design - but the Merc is pretty darn attractive in an understated way. I've only had it a few weeks but truly am enjoying the difference.

Nice car for an old geezer

My S550 convertible's transmission blew up (literally) on the way home from the dealer. With a new tranny, I drove 48000 miles and it is still running. Until recently nothing went wrong. Now the CD player (which I have never used) needed to be replaced and the remote trunk switch on the driver's door fell apart. The car is still under warranty but I have a bad premonition that the thing will get expensive. It is a shame since it is a powerful, comfortable and very impressive car and comparables (Bentley Continental?) cost much more. The depreciation is enormous - I paid 150,000 for it August 2016 and my dealer keeps on offering a current model with a trade in offer for 65,000 dollars. Update May 2021 - COVID sure put an end to cross country jaunts. I only have 55,000 miles on the car. It is running very well, no problems to report. Since it will not be produced after this year, I will hang on to it for the near future. One good thing about it is that Mercedes has a way of providing parts and service for their cars - of course they cost an arm and a leg, but still cheaper than one of the replacement models. November 2022 - l have just arrived at 69000 miles. New tires were needed, the second set - Michelin Pilot AS3 - lasted 30000. In the meantime, we took the car for a new cross country trip. I am doing the oil/filter changes myself but an air filter and new spark plugs are overdue and will be fiendishly expensive. Blowing the fuses for the electric outlets (my fault) was educational. One has to literally take apart the entire trunk to get to the fuse box (or the battery). Price of three fuses - 6 dollars. Labor at Mercedes would probably have been 4-500 dollars. Oh well. Otherwise literally nothing went wrong in 6 years. Trade in value? Probably $45,000 - an expensive indulgence, a Kia Rio would have been cheaper to have.

horrible: expensive to maintain, not reliable

Too heavy in electronics, requiring expensive calibration like for a windshield replacement. continues to be a car requiring lots of expensive maintenance, parts not always available. I would never buy this car again. Great smooth ride, lots of power, but an expensive car to maintain. Not a great car and not worth the price compared to other cars in the market. Radiator hose blew, putting me at the side of the road needing a tow....repaired under warranty but on a car that was 3 years old and about 7,000 miles per year? Radiator overflow bottle had a manufacturing defect and leaked, replaced under warranty. Dash display tells you when to come in for service, always over $1,000 per visit. If all the electronics turned on, you will use more brakes as the car does it automatically, meaning more brake jobs that you pay for. Run flat tires give you about 8-10,000 miles, another hit on your wallet. This car is more expensive to maintain than my Aston Martin DB9, and has had more component failures taking you into the dealer much too frequently. Not a reliable car, even from new

The best sedan driver I've ever owned

I just read a few reviews of a 2017 MB S550 sedan and had lot's of troubles. I bought 8 months ago a 17 MB S550 4-Matic metallic brown exterior with the new 9-speed transmission and it's a great looking and driving vehicle. Beautiful across the board. I've never driven a smoother full loaded sedan EVER. My friend has a 2017 RR Ghost we exchanged cars for an hour and he admitted my car was equally as good as the ghost. I bought the car with 29K and 14 months on the warrantee and considerably less than half of the MSRP. You just can't beat it..

MB glitchy 7 speed spoils the ride

I was thrilled to find a CPO w 39k, 2016 S63 extended version. Wish I had paid more attention to the ride than the stars in my eyes. The trans is glitchy in either C or S mode. Feels like the clutch pack and trans are bad. 1 - 4 gears can be treacherous. Hard upshift, hard downshift, and an occasional complete drop out of gear... if you are lucky. If you are not, the vehicle starts bucking. Once over 4th, it drives perfectly. I had the nerve to demand MB do something. The adjusted the clutch pack to keep from fully engaging. So it drives like a sloth. Took it back in. They kept for a week, drove it twice for about 10 mins each. Three days later called to say there was nothing wrong. For the 18months I have owned it, it has been in for service 5 times. Not once did someone Lube the squeaky drivers door.

No happe with S550e

I have been driving Mercedes most of my life even when I was young growing up my father always had a Mercedes. I love the car and the comfort level is great but I have never been so disappointed with a Mercedes in all my life as much as this time. I live in a gated very nice Golf community and most of my trips to San Francisco mostly no dirt or country driving, in 6 months the windshield crack twice the first time around I took it to the dealer and the cost was about $3000 now less than six months and the windshield crack again not sure if I want to spend another 3000 at the same time hate to drive such a nice beautiful almost new car with the window cracked, I took it to the dealer hoping they will honor some kind of warranty but no luck, Also the Car went totally dead on my few time not sure whey!!! I also felt it has been an issue with the charge because when I charged it totally to 100% and within 3-5 miles it the charge is down to 20% according to the manual I should drive a little longer in 100% charge. Like I said I always drove owned and leased Mercedes but never had to deal with so many issues as much as this one it is either a lemon or Mercedes need to invest a little more time in creating the electric cars with the same high standard and quality they usually offer and deliver to customers. Thank you, ae

My FIRST MB... and S-class in particular.

I am from Europe. The poor section. Having 2016 S-class 350 d 4Matic (diesel), which is not available as a model selection here. So far 1,350 km on the odometer. The average fuel consumption is 6.3 liters per 100 kilometers. On a highway, I do get from 5.2 to 6.0 litters per 100 km. This is my first MB ever. I am amazed by the level of comfort it delivers. I have never experienced anything close to that. When I do enter my Benz, I do feel like being into an another world (of it's own). It is very relaxing to drive it. I consider this overall high level comfort and technology, which I guess is also offered in other cars, like Audi, Lexus and BMW, to be a masterpiece of modern car manufacturing. This car is a dream I have chased for over 20 years. Now locked this dream down. Feeling quite good and satisfied because of that. However, I do find the interactions with other humans/animals/plants, to bring more happiness in life. If this info is about to disappoint you, wait until you have the ability to own one yourself. Do not get me wrong. This is the most amazing vehicle I have ever drove or being driven at, still, somehow, it is just a machine and it does everything right, yet, closely interacting (especially) with my wife, playing with the kids and other people's dogs and cats, even just walking in the parks, makes me more happy...

Like a beautiful, high maintainence woman

This is a beautiful automobile and fun to drive (except confusing controls). However it is very unreliable. The media system didn't work when I bought it and it took a couple of months to get parts from Germany to fix it. The ordered parts didn't work so had to wait longer for more parts. Soon it wouldn't start---the almost new battery was defective! Windshield washer wouldn't put water out. Then the driver's vanity mirror simply broke off. The media system is a disaster! You need the manual in one hand to figure out how to select the media you want. It is insane that the CD player won't automatically change from one disk to the next. When listening to a multidisk audiobook, you have to recognize that it is playing the same disk over and have to manually switch to the next disk while driving. This process is hidden behind, "media", pull the knob downward, select "devices", use the knob to select the next disk (even though you may not remember what number the next disk is). Try doing this without taking your eyes off the road! Won't recognize newest iPod plug. But it looks great if you don't mind a $600 oil change. The only car I ever owned that was less reliable was a new Rolls-Royce Silver Spur.

Nothing can touch it for the price

It is the most unbelievably flawlessly driving automobile there is on the market today. The safety features on this car simply cannot be matched by any competitor currently being made today. However do not buy the car if you are intimidated by the number of features this car provide. It takes a very intelligent and experienced driver to take advantage of the available features. It is simply overwhelming.

Handles better than our 2008 E550

Expensive, but superior ride, handling, quiet, and very responsive, faster and better MPG than our 08 E550! Many features, finding out more as we drive the car. We were blown away with the self setting clock, the previous Mercedes clocks, tedious when changing time. A truly superior automobile, although I do miss the bullet proof paint of old, the new paint being water based is not as durable.

2016 Mercedes Benz S-550 Coupe Awesome car

This is Ultra luxury vehicle that sets apart the men from the boys even from the lower-class Mercedes in the fleet. Great driver, this car is made for two people not 4. Performance is very good (4.7 Liter V8 twin turbo 449 HP) for such a heavy car, fills like a Bentley Continental very smooth and the fact it's a 2 door makes it very rare. I live near Orlando Florida and have not seen another one. The lighting package is wonderful 8 colors setting, seats are the best in class 6-way message, power boosters that inflate on turns to keep the driver in place. these items are not found on vehicles at twice the price. Steering in very nice at very high speeds with minimal over steer. The only Con is this car drink a lot of gas.

Only for the Few

This is an older man's super car -- 577 hp, torque to spare, and incomparable comfort. I've always thought that the engineers who designed this top of the line AMG had too much time on their hands, because from the aroma sensor (and control) to the acitvely hip-hugging seats, there are amenties that are almost beyond imagining. Power and comfort, this Benz has it all.

First car I really fell in love with it

I love that the car the sporty and luxurious at the same time. I've been very happy almost every second the entire time I've had the car. It handles like a dream. I like this over the M3, the Porsche 911, and Panamera. I would love that my next car have all the handling capabilities and speed that come in this luxurious sporty car.

Loving the Plug-in Hybrid

So far great, the gas mileage is better than I could have expected and the overall experience with the car is fantastic. This is my first German car and there is something to be said for the MB fit and finish and the ride. What I am not loving is the USB ports are limited and do not have enough power to charge my phone, the cigaretter ligher is inside of an ash tray, really 2016 and we have no other 12 volt plug in but one in an ash tray!! So far I haven't figure out how to mount and charge my phone. The other negative about the plug-in hybrid is the trunk is a joke.

My 12th Mercedes but my very first S 63 coupe

Great driving coupe! Love the exhaust note in the sports mode... So 6 months later I absolutely love this car! The High-End entertainment system with 24 speakers and a high-output amplifier will blow your hair back...LOL Seriously Mercedes outdid itself when they designed this car. The power, handling, and suspension system are just awesome. What a joy to drive. Very comfortable on long rides. I held off on purchasing this S coupe for a few years because of the price CPO Benz coupes were bringing, but after having it in my garage I wish now that I had bought the coupe sooner....live and learn I guess. If you can't afford an AMG go for the S 550 coupe. They have some of the same feelings as the S 63 AMG. The brakes on the AMG are a lot more expensive and the AMGs go through tires quicker than the S 550 coupes, but that's why we have Discount Tire isn't it!!

A loyal customer

That the car, as wonderful as it is, does not hold its value . Most people prefer a SUV and that has caused the book value to fall and not hold as it once did.

Comfortable but boring

Definitely not fun to drive. Too quite and too comfortable and boring. Too numb and lacks driver engagement. Heavy so too slow to accelerate or stop. Too boaty on corners. It’s more for long distances cruising. Horrible on gas compared to other v8 German cars.

My model has destronix and parktronics

only owned it for 1 week, love my car, plan to keep it for many years, got extended warranty and pre paid maintenance

Love Thy Toy

Comfort, Reliability & Prestige of owning a MB

Beats 7 series

After owning 7 BMW 7 series, bought this car. This car is superior in every way. Ride, acceleration, attention to smallest detail, great mileage on highway reliable. I also own a SL550 and it has been great also just a different vehicle. I call it my comfortable corvette

S550 Review

Loved the car as it was my dream car. If it's one complaint it's that for a 100K car certain things like panoramic sunroof, heated steering wheel, ventilated and heated seats shouldn't be options, but standard. I loved the way it drove, handles great, comfortable seats and a joy to ride.

sedan one

Fine car. I was hit by a drunk driver at 2:30pm! Significant damage, but I was unharmed. I am unsure what might have happened if I had a smaller car. I like the V-8 engine. I suspect the US government will take that option away from me when the time comes for a new car.

I'm in love ....still

This car is just the best....runs like a top and rides like a dream. I want a new car but can't make myself sell this baby. They don't make them anymore......:(.

MY CAB

pleasure to review S550

Great car, you got to experience it.

2017 S550e Review

Great car, fuel efficient too.

Review

I love this car ... for me is the best

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