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Used 2017 Mercedes-Benz S-Class Consumer Reviews

4.3 out of 5 stars
35 reviews

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We have a limited number of reviews for the 2017 S-Class, so we've included reviews for other years of the S-Class since its last redesign.

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Pros
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5 out of 5 stars

The best sedan driver I've ever owned

steven 33308, 12/03/2019
updated 12/02/2024
2017 Mercedes-Benz S-Class S 550 4MATIC 4dr Sedan AWD (4.7L 8cyl Turbo 9A)
9 of 10 people found this review helpful

I just read a few reviews of a 2017 MB S550 sedan and had lot's of troubles. I bought 8 months ago a 17 MB S550 4-Matic metallic brown exterior with the new 9-speed transmission and it's a great looking and driving vehicle. Beautiful across the board. I've never driven a smoother full loaded sedan EVER. My friend has a 2017 RR Ghost we exchanged cars for an hour and he admitted my car was equally as good as the ghost. I bought the car with 29K and 14 months on the warrantee and considerably less than half of the MSRP. You just can't beat it..

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

MB glitchy 7 speed spoils the ride

Dan H, 05/09/2020
2016 Mercedes-Benz S-Class S 63 AMG 4MATIC 4dr Sedan AWD (5.5L 8cyl Turbo 7A)
5 of 5 people found this review helpful

I was thrilled to find a CPO w 39k, 2016 S63 extended version. Wish I had paid more attention to the ride than the stars in my eyes. The trans is glitchy in either C or S mode. Feels like the clutch pack and trans are bad. 1 - 4 gears can be treacherous. Hard upshift, hard downshift, and an occasional complete drop out of gear... if you are lucky. If you are not, the vehicle starts bucking. Once over 4th, it drives perfectly. I had the nerve to demand MB do something. The adjusted the clutch pack to keep from fully engaging. So it drives like a sloth. Took it back in. They kept for a week, drove it twice for about 10 mins each. Three days later called to say there was nothing wrong. For the 18months I have owned it, it has been in for service 5 times. Not once did someone Lube the squeaky drivers door.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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2017 Mercedes-Benz S-Class for sale near you
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3 out of 5 stars

No happe with S550e

Amal Elayyan, 10/20/2017
2017 Mercedes-Benz S-Class S 550e Plug-In Hybrid 4dr Sedan (3.0L 6cyl Turbo gas/electric hybrid 7A)
29 of 37 people found this review helpful

I have been driving Mercedes most of my life even when I was young growing up my father always had a Mercedes. I love the car and the comfort level is great but I have never been so disappointed with a Mercedes in all my life as much as this time. I live in a gated very nice Golf community and most of my trips to San Francisco mostly no dirt or country driving, in 6 months the windshield crack twice the first time around I took it to the dealer and the cost was about $3000 now less than six months and the windshield crack again not sure if I want to spend another 3000 at the same time hate to drive such a nice beautiful almost new car with the window cracked, I took it to the dealer hoping they will honor some kind of warranty but no luck, Also the Car went totally dead on my few time not sure whey!!! I also felt it has been an issue with the charge because when I charged it totally to 100% and within 3-5 miles it the charge is down to 20% according to the manual I should drive a little longer in 100% charge. Like I said I always drove owned and leased Mercedes but never had to deal with so many issues as much as this one it is either a lemon or Mercedes need to invest a little more time in creating the electric cars with the same high standard and quality they usually offer and deliver to customers. Thank you, ae

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

My FIRST MB... and S-class in particular.

Nick B., 06/18/2016
2016 Mercedes-Benz S-Class S 550 4MATIC 4dr Sedan AWD (4.7L 8cyl Turbo 7A)
19 of 24 people found this review helpful

I am from Europe. The poor section. Having 2016 S-class 350 d 4Matic (diesel), which is not available as a model selection here. So far 1,350 km on the odometer. The average fuel consumption is 6.3 liters per 100 kilometers. On a highway, I do get from 5.2 to 6.0 litters per 100 km. This is my first MB ever. I am amazed by the level of comfort it delivers. I have never experienced anything close to that. When I do enter my Benz, I do feel like being into an another world (of it's own). It is very relaxing to drive it. I consider this overall high level comfort and technology, which I guess is also offered in other cars, like Audi, Lexus and BMW, to be a masterpiece of modern car manufacturing. This car is a dream I have chased for over 20 years. Now locked this dream down. Feeling quite good and satisfied because of that. However, I do find the interactions with other humans/animals/plants, to bring more happiness in life. If this info is about to disappoint you, wait until you have the ability to own one yourself. Do not get me wrong. This is the most amazing vehicle I have ever drove or being driven at, still, somehow, it is just a machine and it does everything right, yet, closely interacting (especially) with my wife, playing with the kids and other people's dogs and cats, even just walking in the parks, makes me more happy...

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Like a beautiful, high maintainence woman

Jerry Tennant, 08/01/2016
2016 Mercedes-Benz S-Class S 550 4dr Sedan (4.7L 8cyl Turbo 7A)
34 of 45 people found this review helpful

This is a beautiful automobile and fun to drive (except confusing controls). However it is very unreliable. The media system didn't work when I bought it and it took a couple of months to get parts from Germany to fix it. The ordered parts didn't work so had to wait longer for more parts. Soon it wouldn't start---the almost new battery was defective! Windshield washer wouldn't put water out. Then the driver's vanity mirror simply broke off. The media system is a disaster! You need the manual in one hand to figure out how to select the media you want. It is insane that the CD player won't automatically change from one disk to the next. When listening to a multidisk audiobook, you have to recognize that it is playing the same disk over and have to manually switch to the next disk while driving. This process is hidden behind, "media", pull the knob downward, select "devices", use the knob to select the next disk (even though you may not remember what number the next disk is). Try doing this without taking your eyes off the road! Won't recognize newest iPod plug. But it looks great if you don't mind a $600 oil change. The only car I ever owned that was less reliable was a new Rolls-Royce Silver Spur.

Safety
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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