Used 2011 Mercedes-Benz M-Class Consumer Reviews

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Great used buy but poor gas mileage

Shawndh, 02/11/2018
ML350 4dr SUV (3.5L 6cyl 7A)
51 of 51 people found this review helpful

I was originally looking for a wagon but not many choices in the US. I really don’t like SUVs but this one was such a beautiful vehicle! I love the styling inside and out. It’s classy, masculine (especially with the black interior), and has good cargo space. I love the fact that the rear seats fold completely flat. It is cumbersome to do in comparison to having a lever in the back, but it doesn’t bother me because they fold flat this way. Unlike most German cars I’ve owned, it has decent cup holders too. Everything in the interior just feels solid and well put together. The ride is very smooth but it doesn’t take rough roads really well at low speed; kinda bumpy. The transmission shifts silky smooth. The car is not sporty handling but rather very relaxed and smooth. I love most things about it except for the crappy gas mileage, but it’s about average for a gas vehicle of its size and weight. The command system has too many menus and switching back and forth to use. I can imagine an older person being very frustrated with this system; especially the voice command system. It’s just exasperating! The windshield wipers do not have a regular slow interval setting; they use a rain sensor and it just doesn’t get it right. If you leave it on auto, it will eventually burn the motor out or wear out you blades. It will run full speed with a light drizzle. I end up activating them manually. You have to turn traction control off on ice and snow or you can’t drive the thing at all! No BT streaming for 2011 is a pain but you can buy a plug in module that will do it. On the other hand, I like the sound system, phone BT works well, passenger room and comfort is very good, utility is great. I cross shopped the RX350(too small and feminine), Outback(not refined enough), and the Q7(not reliable at all),and the Venza(just as good but already have one and I didn’t want two of them) and this was the winner. It’s not perfect but it’s a good deal of buying preowned and well taken care of.

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ML 350 4matic 2011

benzhound, 01/27/2011
ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
35 of 36 people found this review helpful

I own several MB products; this ML is a joy to drive and although it does not take the corners like my MB coupe and sedan, it is a solid performer, well laid out interior and has all the current tech features. Controls are easy to use, has great cargo capacity, roomy cabin, adequate power, smooth transmission and the blind side assist feature is like an extra set of eyes.

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Good but has hidden issues

lrogalski, 06/13/2014
ML350 BlueTEC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
104 of 115 people found this review helpful

Purchased a used 2011 ML350 Bluetec with 65,000 miles for about $30,000 with taxes. Same day troubles began. Check engine came on and I opened a bar tab at the dealership. Local shop replaced the Nox sensor ($700) and said that there is a possibility of a bad valve body. Reset was performed with hope it doesn't come back but shortly after a 45 miles drive check engine came on. Only MB dealer can fix a valve body and they did for about $2,400. Took a 1000 miles road trip with no issues until 3 weeks later. Check engine again and new code P20BE1B, reductant heater performance, possible $1,200 fix. Mechanic reset the code and said to drive it and see if code comes back. To be continued...

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Great MPG 31.1

D, 11/28/2016
ML350 BlueTEC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
18 of 19 people found this review helpful

Great MPG, I got up to 31.1mpg, but meticulous maintenance, watch for turbos leaking oil. More powerful than gasoline counterpart ML350.

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Only One Thing Missing

wfwalton, 05/17/2011
ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
16 of 20 people found this review helpful

Great car, got a great deal. Whole family loves it. Amazing ride. Got $3,000 off MSRP using USAA buying program and dealer threw in Premium 1 package. Cheaper to lease than a Ford Edge.

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