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Used 2004 Mercedes-Benz M-Class Consumer Reviews

4.4 out of 5 stars
72 reviews
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3.63 out of 5 stars

My favorite vehicle in 35 years

Denver commuter, 03/08/2010
2004 Mercedes-Benz M-Class ML350 AWD 4dr SUV (3.7L 6cyl 5A)
24 of 26 people found this review helpful

I bought my '04 ML350 in june '05 with 18,000 miles on it. I commute about 50 miles per day. I've taken it on about 6 long-distance road trips too. 107,000 miles as of March '10 It is the most comfortable vehicle I've ever owned. Poor MPG (avg. 17.5). Wears out tires every 25,000 mi. Best mechanical reliability I've ever had, despite chronic "clunking" tranny on downshift from day one. I spent $1500 and many dealer visits trying to get that fixed to no avail. Interior plastic skirts around front seats broke early on from pressure of sitting. Coating on all dark exterior metal rapidly deteriorated. I would buy another one if they still made them.

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4.75 out of 5 stars

ML500 4X4AWD

JHWII, 05/12/2004
2004 Mercedes-Benz M-Class ML500 AWD 4dr SUV (5.0L 8cyl 5A)
9 of 9 people found this review helpful

My wife and I purchased this vehicle for my mother. She feels very safe in the ML and loves the ease of Entry and Exit. At 74 who gives a rip about gas mileage. You can't take it with you! Your kids will have fun after your gone!!

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4.75 out of 5 stars

ML350... A great machine

Jerome Cochard, 04/13/2004
2004 Mercedes-Benz M-Class ML350 AWD 4dr SUV (3.7L 6cyl 5A)
13 of 14 people found this review helpful

I bought this Mercedes in May of 2003. I opted for the ML350 Inspiration edition. Its a great looking SUV with a lot of potential. In snowy conditions, the ML is right at home with excellent road manners and great maneuverability. The 3.7 V6 guzzles more gas than what i had anticipated, but it doesnt bother me at all. The interior is spacious and very luxurious, and the navigation system is top quality. The only issue i have, is that the control for the volume is far away from the driver. There should be steering wheel mounted controls. Other than that, its a great SUV and i love it!

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4.5 out of 5 stars

Great family car

Crocker Highlands, 09/09/2009
2004 Mercedes-Benz M-Class ML350 AWD 4dr SUV (3.7L 6cyl 5A)
18 of 20 people found this review helpful

We purchased our ML with 42000 miles as a CPO vehicle nearly two years ago. Since then we've been to the dealership only twice for scheduled maintenance. The car is incredibly dependable, performs well on most surfaces, handles well, and hauls just about anything you can throw at it. We love it and would buy another in a heart beat.

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3.63 out of 5 stars

A "Champ"

Jeff, 07/19/2009
2004 Mercedes-Benz M-Class ML350 AWD 4dr SUV (3.7L 6cyl 5A)
11 of 12 people found this review helpful

My '04 ML350 is my 4th ML; I was hit a 55 head on in my '99 and was uninjured. These are incredible vehicles, best safety available, great on/off road. Lacks come luxury features and mpg is horrible even w/v-6. Tight turning ratio, good seats; very heavy and capable. If you want a SUV that is very safe, handles well, comfortable, holds and tows lots of cargo, this is a great buy. The newer models are even better driving, but lack the turning ration and low range gear for extreme conditions. Drivers need to be aware of how heavy it is when braking and anticipating turns. The amount of steel and safety features are simply unavailable elsewhere. Eats tires and brakes, but stops very well.

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