Used 2015 Mercedes-Benz GLK-Class Consumer Reviews

Alive after getting hit head on

I am very picky. I chose this smallish suv after a ton of research. I'm here today because of the safety built into these machines. They are very well built. I got the cheaper navigation (which I never use anyways) and would have spent the money had I known that it was not that great. The performance and handling are great. I have owned an ML as well and believe this is a far better unit. Anyone interested should drive it of course. I am a hard critic and demand a solid ride, smooth acceleration etc... This GLK-diesel is it!

First and not Last Mercedes Purchase

I purchased my 2015 GLK 250 BlueTec over a year and a half ago. After putting over 12,000 miles on it I decided to add my voice to the those who had helped me by writing a review. This was my first Mercedes and my first diesel. Although my parents had a diesel truck, which I used 20 years prior I had never owned one myself. I spent 2 years researching vehicles mostly because I am very picky. I wanted an all-wheel drive or 4 wheel drive diesel powered SUV, preferably with a 4 cylinder. In the end there was only one. After reading numerous reviews and watching videos on the GLK I went and got one. I purchased from Portland Mercedes-Benz as a Certified Pre-Owned vehicle with a warranty. It had a minor issue with the emissions system shortly after purchasing which the dealer dealt with quickly. I have driven in-town mostly and it gets between 26 and 32 mpg in-town depending on how frequently I put it in Sport mode. On the interstate the best I have achieved thus far has been 42 mpg at 65mph cruising through Montana. Acceleration is great in town when you really feel the torque. At speed passing can take some time so leave yourself some space. It does great for a 4 cylinder all around. The only thing I can say I do not like is the poor leg room for back seat passengers. Being 6 foot 3 inches tall myself, back seaters don't get a lot even with the front seat all the way forward. The electronics and tech are wonderfully intuitive except the navigation on voice command which I am sure is the result of German vs English verb placement. The App Mercedes And Me was tried and found to be garbage. The only thing I ever got to work was the door lock/unlock which a key fob will do and the navigation sent from a smart phone which worked well but did not justify paying for the service. In all this is a great vehicle and I will definitely be looking at a Mercedes in the future. *Update: I have now had the vehicle over 3 years with 30k miles plus since purchased. Still zero issues with it aside from the initial emissions control issue. Total miles on the vehicle 68,000. *Update: I have had the vehicle for 4 years now. I recently had recall (campaign) work done on the emissions system. Following that I had an exhaust gas temp fault. Once cleared the fault didn't return. I just put a set of tires on it (Continental Crosscontact LX5). No issues with the car. *Update, July 2024. I have now had the car for seven years, it has just over 79,000 miles on it. The only issues that have occurred are all related to the emissions sensors, most recently exhaust particulate sensor out of range. Emission systems are warrantied for the life of the car, so not a major issue. Otherwise the car continues to be flawless.

It was such a good lease deal with took two!

After 5 volvos between the 2 of us, and a Land Rover, VW and Honda in between and with Volvo's reluctance to negotiate their high leases, the MB 2015 GLK AWD was not only refreshing but the most luxurious riding vehicle we have owned to date! Edmunds is right, this car is solid, over 4,000 pounds in weight, holds the road and with an an engine you cannot hear. The acceleration has no turbo lag and we are spoiled with the quiet, smooth ride and the engine's effortless changing of gears we cannot hear or feel it. (Take that volvo and VW) I am 6'1 215 male athletic build, front seats are comfy, head room we love, harder to find cars with expansive head room. The AWD will be much appreciated in the harsh Minnesota winters. The safety mechanisms are second to none. Plus knee airbags for the driver! The 19 inch tires plant you firmly on the pavement but don't be fooled, this baby can get up and GO! We are in love with the engine's power for highway driving. Truly this is luxury at its best. Volvo's are nice, but Benz is superb! The best thing about both our 2015 GLK's are the lease rates. MB leases it's demo's (take note Volvo, thank you for rejecting my off on your 2015 Volvo xc70 demo which after my offer sat on the lot for 3 months!) My GLK is red, black leather no sunroof or manual gate but everything else. $329 month 2 year lease 7500 a year (yeah we dont' drive much) My partner, 2015 GLK white, tan leather, wood dash, dual sunroof and power gate $350 a month 2 year lease 7500 a year. It was $3k down on EACH vehicle, hefty, but leasing costs. We look forward to the redesign and re badging the 2016 GLC and look forward to a long long long relationship with MB. (take that Volvo!)

Great Mini SUV

We've had our GLK for 5 year now and still love it! Our other vehicle is a Land Rover LR3 (also an amazing vehicle!!), so we didn't need another large SUV, but still loved the practicality of a SUV design. The GLK replaced our 2004 Lexus RX330. Don't let the GLK's timid design fool you. The 302HP and German suspension makes this car fun to drive. It's main CON would be the rear seat space and storage space. Another four inches would have made a huge improvement. I have not experienced any of the wind noise that some complain about. Overall, very happy with our purchase. Update: Had the car 2 1/2 years now. Still love it. So solid on the road. No mechanical issues yet. The wife was rear-ended about a year ago in it. The car was amazingly strong. Held up well and she had no injuries. Update: 5 years in and still good. No major complaints..

Best vehicle I’ve ever owned.

Great two person vehicle or great for a couple with young children due to small backseat. Great transferable warranty. I’ve had the car since new and never needed anything except annual service. I recommend this vehicle.

Solid little trucklette

I wanted a vehicle that was small enough to fit in my garage, has strong towing capability for its size, can handle snow and some dirt roads. The GLK250 was at the high end of the price range I was considering, but the build quality reflects the price. Great seats, great engine, great transmission. Minus points: Small cargo area (but if the vehicle was longer it wouldn't fit in my garage). Upright windshield results in a bit of wind noise. Handling feels "heavy" at first but you get used to it and at German-type highway speeds (above 80 mph) it seems tuned just right.

2015 glk250 bluetech

Great close out deal. Msrp was 49925. Left dealer at 40k even. I liked the glk navigation better than the new one that looks like it was added on. Car is flawless. I've yet to do the first service but so far we love it. Replaced a Cadillac SRX

So Far So Good....

We have 7000 miles on our 2015 GLK350 now and so far it's been outstanding. Mercedes quality is evident in this car with no squeaks, rattles, even on the bumpiest of roads. Engine is powerful for its class. The Eco mode where the engine shuts off after a minute at lights is a great invention. Just lift off the brake pedal and it instantly starts back up with no lag time. My only complaint is that the engine has a slightly rattly sound that reminds me a bit of a diesel, but that's really nit picking at this point. Transmission is seamless, almost electric engine smooth! Interior is outstandingly sharp. My wife picked this car at the dealership for this feature. Very tastefully done (we got the dark wood with aluminium trim). Despite our toddler flinging his milk bottles and turning the back of the car into a white splattered version of a murder scene, everything simply wiped off with a wet rag. Seats are comfy yet firm. The suspension is a bit more firm than I prefer but I also appreciate the confidence the firmness inspires. Definitely more sports car feeling than an SUV (evident in it's shared C-Class platform). Now the gripes: - During a rain storm, you're sure to get a bit of a drenching when you open the back doors. The rear rain gutters are ineffective. - The turn signal stalk is always hidden behind the main stalk so you're accidentally turning on the wipers instead of the blinker. - For such a wide vehicle, it sure has little interior space. Our E-Class wagon is narrower yet holds 3 to 4 times as much stuff! Overall, we love this car. It's my wife's main car while I drive our E-Class Wagon. Both cars feel very different and it's hard to tell which one I prefer....

Smoth ride, wind noise, slow rain wiper

This car ride very smoothly, but like the other reviewer, my GLK350 also has wind noise. And it's always in the passenger front side. I took it in to the dealer and they had the window shield replaced. The situation still not improved. I didn't hear that noise when I drove Avalon or any other verticals. It was raining really hard today and my rain wipers weren't fast enough for me to see the road, this were never happen in my past with the other cars. I will not buy this car again. * Correction: Dealer replaced windshield seal at first (did not work). Finally they replaced the front windshield glass, that got rid of the annoying wind noise.

Buyer beware!

Pros: I love the feel of this car when driving. It's solid with great acceleration. I also like the fact that you can put the car into the "hold" position (while stopped at a light for example) and the car will temporarily cut off theoretically saving on gas. Once you put your foot on the accelerator it kicks back into drive seamlessly. It's a quality made vehicle, and overall the drive and performance is great. Cons: For several years, I drove a BMW X5 and a Lexus RX350 before purchasing this vehicle. As one reviewer mentioned, it took concentrated maneuvering to get either the Beemer and Lexus into my garage because of their larger size. I bought the GLK thinking it was marginally smaller and therefore not as much trouble to get in and out of the garage. It took a while to notice that it's not just marginally smaller, its tremendously smaller than either the Beemer or the Lexus. In fact, the interior room is so much smaller that I sometime have trouble getting in and out. The leg room in the backseat is a joke. My son is only 5'10", but I had to move all the seats forward when bringing him home after surgery. I couldn't get his size 11 feet into the back comfortably. Not only is there insufficient leg room, but theres no room to just put "stuff". You know- stuff - like things you would normally keep in your glove compartment besides the owner manual. Forget it. This is the smallest glove compartment I've ever seen. The owners manual barely fits. If you have other "stuff" to put there you'd better think of something else. Don't expect to have room in the side pockets or the pockets on the back of the seats either - almost non-existent. The armrest in the middle has some room but not by much. I'm on the road a lot. While I drive I like to listen to audio books via my Iphone. I expect the bluetooth to pick up the book as soon as I get into the car. That's the way it worked on the previous two vehicles. Not with the GLK. Sometimes my book starts automatically. Sometimes it doesn't. It drives me crazy when I'm on a long stretch of highway and lose the signal. That's happened more than a few times. Driving and trying to manipulate the small letters (I wear reading glasses and can't see as well as I used to) on the dashboard or with the little "wheel" to try to reconnect bluetooth isn't always easy. Just trying to see whether I'm pushing the Navi, Radio, Disc button is beyond my vision and graphics be damned they are not all that intuitive. It's been a year since I purchased the vehicle. It has less than 6K miles on it. As I now contemplate trading it in, I've found that the value of the car has dropped by at least 35% after only a year. I got 60% on trade for my Lexus - after 5 years! Turns out the GLK doesn't hold it's value. I'm disappointed in that, but you live and learn. Overall, the GLK drives smoothly, accelerates quickly but buyer beware theres a lot of little annoyances that may not make it worth the initial high cost.

BEST LOOKING BENZ SUV

These are super looking cars with its classic sharp edge design. The new ones are rounded off and boring.

THE GLK 350 MYTH- EDITH

This is a great car until you become familiar with it. It has looks,style and attractiveness,but the pros generally stop there. None of the controls are intuitive. The voice commands only control the nav system. My 2014 Honda Accord Touring could make calls,turn on the air, ch ange the temperature and several other things. This car is luxury in name only,because it has the Mercedes name tag. In my personal opinion, the cost to value ratio is about 75%. I would not buy this vehicle again

Faulty Traction Control (ESP), Loses Power on Road

The "esp inoperative" message pops up frequently, <p class="MsoNormal">even when the weather and road conditions are warm, dry and clear. When it occurs, the car seems to loose acceleration (power) and slows down (rather very quickly on roadway sloping up). Pressing the gas pedal would not speed up the car immediately; it would after a while. When this occurs, i pull over the car and turn it off & on to get rid of the "esp inoperative" message. This has happened on high speed expressway as well. It felt very dangerous and unsafe since a truck was approaching closely behind. I was fortunate to pull over on the shoulder and turn off/on the car. This appears to be associated with a faulty part, sensor or software that needs to be fixed by the car manufacturer. I bought this car brand new in October 2014 and it currently has 5940 miles. It was serviced by dealership in October 2015 for 12-month maintenance. This problem is very dangerous because the SUV<span style="mso-spacerun:yes">&nbsp; </span>loses power while I'm on the road. This problem should not even occur once. It is a life threatening issue.</p>

BEST AUTOMOTIVE DIESEL EVER MADE

IMO the best automotive diesel engine ever made: twin counter-balancing shafts to eliminate vibration, twin multi-stage turbos to eliminate turbo lag, and a small chemical factory to eliminate NOX pollution. Delivers 200 HP, 369 Torque, 38 MPG, and less pollution than a gas engine. I wouldn't trade mine for anything.

Wind sound

I love my car with two exceptions. There is a constant wind sound inside the vehicle. I took it to be repaired and they advised this a design problem with the vehicle. Told they all sound like this. "It's normal". Also disappointed in the gas mileage performance.

Stepping up to a Mercedes Benz

Love the boxy look and full window viewing of this model SUV. It's offers a comfy ride. Love it!

Great vehicle

I bought this certified vehicle when it was two years old with 28k miles. I now have 104k miles and no issues. Maintenance has always been performed by Mercedes dealerships. No mechanical issues and fuel economy has been stellar-40 plus on the interstate. As part of the Mercedes diesel settlement my power train warranty was extended 48k miles from the time the diesel emission updates were performed. The vehicle has performed flawlessly and looks brand new. It’s a keeper.

Finest car I have ever owned

I have owned a lot of cars over the years, from a 1960 Beetle to my 2015 GLK 250, this is the best of the lot. I drive 20k+ a year in the NW over all kinds of roads and non-roads with my lady next to me, labrador in the back, and with 160,000 miles on the clock it has always been amazing. Twice the hose from turbo to intercooler developed a small crack, twice I drove it to the dealer who replaced it under warranty. Since I purchased it from the MB dealer in Newport Beach (good folks there) as a lease return, it has gotten about 31mpg in all kinds of driving, just amazing. I am now looking to replace it with another one with fewer miles, and give this one to my lady. Solid, safe, comfortable, reliable vehicle. All you can ask of a car and more.

Smooth Operator

I recently purchased the 2015 Mercedes GLK350 2WD and it's a great SUV. It has a smooth ride and handles the road quite nicely. I have not noticed the wind noise that others have referred too so I will give that some time. My vehicle came fully loaded with Navigation, Blue tooth, Command; the works. The gas mileage is the icing on the cake as 'm seeing about 22 miles per gallon using the ECO option. All in all, I don't have any regrets in purchasing this beauty.

BMW guy forced to by Mercedees

My wife didn't like her convertible BMW and we needed an SUV. She loved the look and we test drove one. I HATED it at first, solely because it wasn't a BMW. Now, 3 years later, it was a great purchase. Plenty of room for a smallish SUV and plenty of power. For the money, its a no brainer.

wife luvs the little diesel

Had some minor issues 1st 15k all sorted out, computer up dates cause windows to malfunction. but mechanically not problems 70k. I wanted to trade it in but my wife says she like her little diesel. So It stays!

Crashed one - bought a second one!

Love the GLK!

So far so good

Bought this low mileage GLK 4Matic and have driven for a month including 900 mile trip. Car is very quiet and accelerates well. Only problem so far was a dead battery in a proximity key. Navigation and audio system are a challenge to understand basic issues like setting radio presets without breaking out the manual. Update 7/17/2018: We've now owned the car for 1.5 years and have not spent any money on corrective maintenance or had any warranty work done. The tires are showing some wear so they will need to be replaced in the not-too-distant future. And over-time we've learned how the electronics work (or at least as much as we want to learn). Other than having one or two times when I wished the cargo area was bigger and having to use premium (91+) gas and the known high cost of Mercedes scheduled maintenance, I have no complaints and am happy we purchased this car.

Best of the Best

Very well built Very high torque Exceptional fuel efficiency ( overall hwy 40 mpg or city 25 mpg) heavy suv but very nimble handling

Glad I was able to find this car

This car stopped production in 2015. Too bad. I love the look and performance. Just the right size.

BEST LOOKING BENZ SUV

These are super looking cars with its classic sharp edge design. The new ones are rounded off and boring.

Best quality and durability

I bought a 2015 Mercedes-Benz GLK-Class with more than 140,000 miles on it, that one of the best cars I have ever driven, comfortable, smooth, strong, luxurious and looks like new. I still drive it until now had never been any issues. I want realy to thanks whom made it.

Never Again for German Engineering

Steering column will not adjust up or down. This is a power titt and the dealer says we have to pay to maintain the lubrication. I've been a service director for Honda,Toyota and Acura. Without a doubt the German engineers need to visit Japan. We have to remove most of the front fender to replace a headlight bulb.....absolutely ridiculous. Four words for this car....For Sale...Never Again. Back to Acura and Infinity.

My little run around SUV

I traded this to a GLC......mistake. GLK ended up being a little too small and GLC was in the shop 5 times in 6 months. Moved to a Lexus which is what I would have expected from Mercedes as far as comfort and value.

Not the worst vehicle I've owned, but close.

The Mercedes Benz GLK350 is overpriced, overrated, unreliable and expensive to maintain. Mine has less than 30,000 miles and just 5 years old. It has been to the dealer for repairs more than any other vehicle I've owned, ever. Taking it to the dealer does not mean they know what they are doing, just that you will pay more. This Mercedes is very well kept, maintained and used. It looks brand new, inside and out; even the engine bay is pristine. The first month, it was the lights, needing the ECM re-programmed; and the steering column, locked in a truck driver position. Shortly after that, one of the TPMS sensors, which required changing but for which there was no part. Then, the steering column again (second time). Then, another re-programming of the ECM needed. Around the same time, the steering wheel starts to fall apart, to which I am told it's because it is made with the finest leather. Right before the warranty expired, the steering column again (third time). Soon after the warranty expired, the passenger visor breaks; mind you, it is never touched. In the past month, the front end starts falling apart, the driver's side window breaks, a wheel speed sensor needs replacing and, last, apparently needs a new engine now. As if all that was not bad enough, the factory tires lasted all of 18,000 miles, the brakes need re-doing every 15,000 to 20,000 miles. And, it requires premium gas for an under-powered engine that strains to move the vehicle. Unfortunately, the depreciation is so bad I'd get next to nothing for it, compared to what it cost. If you see one used, run from it. It is an endless money pit that will leave you stranded often. Update : after 7 years of ownership (already paid for), still fragile, unreliable & expensive to maintain.

GLK is getting better with age, We love it.

Adding back up camera is expensive if you want it integrate with screen in car. We are pleased with the car. Performance and handling has improved with the miles driven. Annual service is a bit costly, but much more service performed than on GM cars I have owned.

Great Vehicle

This is an outstanding SUV. Looks small on the outside, but feels very spacious on the inside. Rides like a dream and it looks and feels like everything you'd expect of a Mercedes. And it drives as great as it looks, if not better.

awesome in the snow

You can't buy these new anymore, which is a shame. It's basically a fancy Subaru Outback. But you can't beat that MB quality. Thing is built like a tank. Very solid handling, very quiet, great handling. The AWD is awesome and does it's job without fanfare. It's very comfortable, has control options galore, and is a joy to drive. The GLK even has onboard air! (if you aren't an offroader, that may not make sense to you). I really like this vehicle and wouldn't give it up

GREAT CAR ONLY THING NOT GREAT IS SMALL BACKSEAT

GREAT CAR AT GREAT PRICE AFTER 3 WEEKS SHOPPING,SAVED MORE THAN $3000 WITH ONLINE SALES!!

Lemon

I loved this car but sadly Mercedes had to buy it back. Check engine light 10x and they were unable to fix the problem. I'm sad

Awesome car for a great price!

I got this car as a demo car with almost 8,000 miles for a great price. The car has a lot of space and it looks very nice.

Baby Benz SUV

Looked at this as needed something good on gas as switched from Telecommuter to having to go into an Office. The estimated mpg of 24-33 with combine 29mpg very attractive. Also, wanted AWD and the higher sitting position. Unfortunately, vehicle is not made for a taller person (I'm 6'3"). I Could not find a comfortable driving position even with all the adjustments. Barely could get in/out of backseats as the rear doors are small and do not open that far. The dashboard/instrument cluster color combination of Silver/Gold/White made it extremely difficult to see the numbers on the gauges. Overall, the vehicle was just too small for me and my family of 5.

Best in class SUV, elegant and great handling

Best Choice Ever!

GLK 350 is reliable and it hugs the road with ease. Highway driving is a joy because she soars. I appreciate the fact that this vehicle seating is comfortable and roomy front and back. I have the 2013 and I'm looking to get the 2015. I was never a Mercedes person because the myth that upkeep was tooo expensive. However, getting this GLK is by far the vehicle that sold me on MB. I promise you will not regret getting one!

Best car I've ever owned

After a year of comparing the Audi Q5,Cadillac, Volvo, BMW X5, this was the car I bought. A bit about me I've had 30+ cars and owned an auto repair shop in Dallas so have better than average knowledge about cars and their inherent problems. My purchase was a preowned 2015 GLK 4 Matic with 37K 3 years old end of lease drive out the cost was 26K. My car now has 73K miles and no problems at all! The newer version of the 3.5 naturally aspirated engine has lots of power and drives like a dream no regrets. I like buying end of lease vehicles this one lost half its value in three years making it a great value. I just love this car and will sell it when it hits the 100K mark as the higher end European cars cost lots of $$$ after that.

I LOVE my 2015 GLK 350 4 Matic

I do wish it had heated seats. Although, I competed a lot of research, I didn't realize my truck didn't come with heated seats.

MB Tank!

What a great vehicle! This car/SUV is solid MB quality! It is not only loaded with options but most importantly, it is mechanically sound, dependable, responsive and Peppy!

Horrible car because of Diesel issues

It's an awesome looking car, but the only problem is the Diesel component. On my car, I had to get NOX, SOOT sensors replaced even though they were newish, as well as get 2 additive lines replaces which ended up costing $5000. Get GLK 350 if you love the look too much. Or get a Lexus instead.