2025 Mercedes-Benz GLE-Class Consumer Reviews
Pricing
Regretting my decision!!!
I so wish I could give it back! I entered into a lease in August 2024 and have slowly come to regret my choice in selecting this vehicle. The issues along with subpar service responses have soured my experience. My car wouldn’t start and had to be towed from my garage to the dealer. Once there, what was thought to be a quick battery issue requiring replacement and same day service has turned into getting a loaner because now the mechanics onboard aren’t sure what’s wrong and the dealer has limited qualified mechanics and they’re not sure when they’ll get to it with the holiday. I just had my A service earlier this month and was told everything was fine. The screen randomly while I’m driving. Also, I learned the hard way that the tires are Runflat. They can’t be patched and must be replaced. So, there was a screw in the rear passenger tire. Went to Firestone and the tire expert explained the Runflat situation, then informed me that the tires were too worn out and needed replacing anyway. I said that’s impossible, I’ve only had it just under a year and it has only 9000 miles. So he brought out someone else who said the same. I went to two other places and they all agreed. I brought it in for a replacement and mentioned what was told to me and it was brushed off. They replaced the tire, gave me the keys. When I started driving away, another tire alert. The rear driver tire had a bolt. They wanted to charge me $530 for another tire. I hadn’t driven five feet and was still under their covered service area. The bolt clearly came from their service area and how come they didn’t see the alert that the tire was at 11psi? I’m so annoyed. To add to it, there aren’t many place around here that aren’t Tesla chargers. So over it! The car is so loud when not in EV!!!
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In the shop for 3rd time in 4 months
Vehicle rides great, love the plug in hybrid option but it’s been in and out of the shop with under 4000k due to “poor performance.” A ticket was created with Mercedes and the parts will not be available for months.. I was told it was still safe to drive but then completely broke down after being in the shop for the last month. I love my car but I wish I would’ve waited to purchase it until next year.
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- GLE 350 4dr SUVMSRP: $56,485In-stock online
- GLE 350 4MATIC 4dr SUVMSRP: $57,459In-stock online
- GLE 350 4MATIC 4dr SUVMSRP: $57,565In-stock online
Nice…but
I have had my GLE450 for about 6 months now. Overall performance and comfort are excellent. I also have not had any problems except for an extremely annoying noise. The noise is the rear view camera door constantly opening whenever my speed drops below 20 mph and then closing when I exceed 20 mph. It is very noticeable and in stop and go traffic drives me crazy. When I spoke to the dealer about this they said that is how it was designed to operate with the 360 degree camera option and it is not a fault that can be fixed. They said that in MB sedans this also takes place but it is much less audible because of the trunk space between the camera and the cabin. In a SUV this space does not exist. I can’t see myself living with this noise long term. There may be a BMW X5 in my future.
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7months and 6000 miles
The plug in hybrid experience has been interesting. Love the quiet start. Then with a flip of a switch I can have the gas engine on standby in case full power required. Been to 2 charging stations. Go from 15% (5 mile range) to 100% (54 mile range) in 25 minutes. Looking forward to trying overnight trickle charging in my garage. Haven’t used any gas in first 100 miles and charging stations were about $25. Online or PDF hyperlinked owners manual has >1000 pages, indicating sophisticated electronics. Can be quite distracting for the driver, though I look forward to a busy railroad crossing to learn and use. I leased my vehicle as MB is giving the max rebate ($7500). This was my 1st time leasing, and I recommend Edmunds write up of pros and cons of leasing. Also did a “single payment lease” and purchased maintenance coverage. Looking forward to my 2 years with a plug in hybrid MB. Update- Returned from road trip to south FL. Highway driving mostly gas powered. Electric driving around town very nice. Very comfortable road trip. Pleasure to drive. No problems. BUT, The 450e rides very high. My wife needed a small step stool to enter easily. The running board appears mostly cosmetic as it’s quite narrow. I hope MB will put this hybrid engine in the station wagon. I would definitely try it.
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Worst Experience Ever!
I recently purchased a brand-new Mercedes-Benz GLE 350, custom-ordered. Unfortunately, my experience has been far from what I expected from a luxury vehicle. Upon delivery, I immediately noticed loose ends on the left side of the trunk and the right-side wing, which is concerning for a brand-new car. Additionally, when driving on the highway, there’s a noticeable noise from the air, indicating poor insulation or design flaws. The overall quality of the car feels far below the high standards I anticipated from Mercedes-Benz, with materials and craftsmanship that do not align with the brand’s reputation. This has been the worst decision I’ve made, and I regret choosing this vehicle. I expected much more from Mercedes-Benz, and this entire experience has left me deeply disappointed. I also have videos of the issues and would be happy to provide them.
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