Used 2017 Mercedes-Benz GLE-Class SUV Consumer Reviews
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Apps
All going well with purchase, BUT tried to download the Mercedes Benz Apps that comes with the 5 year mbrace Connect. Nothing. Mercedes and mbrace say there's no current fix. Of course, you can't check this out until after you buy the car and register it with mbrace. Dealership says, not our problem, mbrace says you aren't paying for it, so we'll fix when/if we fix it. Two months and waiting. Mercedes shouldn't advertise it if they're not going to back it up. Otherwise, a tad stiffer than the 'comfort' mode would lead you to believe, but quiet with nice interior. It comes with a spare tire and jack. (I hate run flats.) +Seems about 3" higher than similar SUV's. It does, however, have limiting feature for the lift gate if you're parking it in a garage to prevent scraping from the overhead The Premium 1 package has the basics you need. Suggest the Parking Assist package just because having the surround view is a hoot.
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So Far Very Very Good
This is my first "luxury" car. So far it definitely fits. Mindful about a couple of reviews slightly downgrading this car's roadholding capabiliy, I got the Night pkg option which includes the 20 inch sports tires. It grips/handles just fine around all the many curves I've gone around. It steers & shifts like a dream. The ride at all speeds with the 20 inch tires is not overly soft or firm, about right for me. Comfort inside is outstanding, most notably for 238 lb me the front seat. Quality of workmanship is the highest. Except for some tire sound, noise inside is virtually non- existent. Exterior & interior styling with the polar white paint & black Night pkg & black anthracite interior trim is fully satisfying. My only quibble so far is the transmission shifting, a stalk on the steering column which takes concentrated effort to get used to - most especially you must remember to push the little button into Park before you exit the car, or it will automatically shift into neutral & possibly start moving! I've got the hang of it now. Being an older geezer, I'm also on a learning curve re the Nav, Media, etc procedures. In sum - truly so far very very good.
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- GLE 350 4dr SUVMSRP: $20,99833 mi away
- GLE 350 4dr SUVMSRP: $20,99833 mi away
- GLE 350 4MATIC 4dr SUVMSRP: $15,677In-stock online
Unreliable
I have had this car (brand new) for 7 months. It has been in service 7+ times for an issue. The AC smelt within 45 days of purchase, sunroof had to be reset by dealership because it wouldn’t close, coolant tank cracked with first freeze, 4 check engine lights for varies reasons and repairs. Mercedes has fixed all repairs under my warranty but has had no reasonable undestanding of why I am upset about the trouble and inconvenience. MB USA has the worst customer service and impossible to reach. I would NEVER recommend Mercedes to anyone since this is how they treat their customers. Please don’t assume that because it’s a luxury vehicle, it’s a luxury experience or reliable.
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2017 GLE 350
Great ride and handling as you can expect with German Cars in general. I owned the ML350 before and I thought it had better ride than this one. Gas mileage is decent and consistent with specifications. Roomy interior but higher seats seem to interfere with tall person getting in and out. Pros: looks sharp and has a great road feel. Lane departure warning is excellent and highly recommended. Cons: electronics user interface are extremely poor, even dangerous. Voice command is decade old technology. Don't waist your money on Smartronix package it is useless at best - Does not self park as you might be led to believe and the cameras do not activate automatically when you pull into a parking spot. Small screen without touch screen option is a HUGE miss considering the cumbersome user interface.
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Get Smart
Great buy, my wife and I have own a M class since MB began making them. We now own the GLE-350 AWD 3.6L. We love the interior and exterior, the car performs well in all weather conditions, we are formally from Virginia where weather is very seasonal. Our cars have performed well in the snow as well as the rain. I’ve seen the rating on the Lexus and Audi also have friends that own these cars. Once they road in our M class or GLE they were thinking they may have made a mistake. Test drive at least once and you’ll buy it. We’ve been fortunate to live near great dealerships especially the one in Fredericksburg,Va.
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