2024 Mercedes-Benz GLC-Class Consumer Reviews
MSRP Starting at
$47,450
Save as much as $967
We have a limited number of reviews for the 2024 GLC-Class, so we've included reviews for other years of the GLC-Class since its last redesign.
Impressive MPG, comfortable, quiet and smooth.
Peter R, 09/25/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
14 of 14 people found this review helpful
I traded in my 2016 Lincoln MKX, which I absolutely loved, for a new GLC, mainly because I wanted better gas mileage than the 21MPG I was getting with the MKX. That was two months ago and I've put less than 1K miles on the GLC since I purchased it, so this review is based on that limited experience. Overall, I've been pleased with the GLC, although it has taken time to adjust to its quirks. I read lots of bad reviews from other buyers, so I was a little hesitant to make the purchase, but I figured the new car warranty will cover any defects, at least for the first four years. I purchased the GLC over its rivals for four primary reasons: 1. I had never owned a Mercedes, and at 62 years old, I figured it's about time. 2. The $57K sticker price was similar to other cars I had tested, including a Kia Sorrento plug-in hybrid and a Mazda CX-90 PHEV. 3. After three test drives in the GLC, I really liked the comfort, the size and the elegant look, inside and out. 4, The GLC had a higher EPA rating than any of its rivals. And, that's where I'll start. So far, I've been averaging over 30MPG, which is outstanding, and much higher than the EPA rating of 26MPG combined. I normally drive in ECO mode and keep my speed under 70MPH. On a recent two-hour drive, I was actually getting 37MPG! The GLC uses a mild hybrid system that works smoothly and efficiently. You can take your foot off the accelerator and the hybrid system will let the car coast at a steady speed, which happens smoothly and quietly. The overall stop/start system is refined and unobtrusive, simply one of the best I've ever experienced. The seat comfort and driving position are also top-notch. Despite the compact size, there's plenty of elbow, leg and head room in the GLC. Another highlight is the Burmester sound system, which is impressive in its rich sound and dynamic range. The dash displays are colorful and vivid with distinct markings, and are visually appealing. The ambient lighting is beautiful and highly customizable, but mine is supposed to have the "enhanced" version (the Exclusive trim) but it was deleted, probably due to a chip issue. That's a bit of a bummer. So, there's a lot I like about the GLC. As for dislikes, the first one I'll mention is the coarse-sounding engine. It actually sounds like a diesel at idle from the outside, although it's very quiet inside. It will probably prove to be a great engine, but it sounds loud and unrefined. The interior is mostly beautiful, but there is lots of cheap looking black plastic, which is a shame in an otherwise gorgeous interior. My biggest complaint is with the easy entry/exit system. On any other vehicle I've owned with this feature, the seat powers back when the engine is turned off and/or the driver's door is opened. Not on the Mercedes. I'm 5'8", so I have the seat somewhat close to the steering wheel. When the easy entry/exit system is activated, the seat actually moves forward a few inches, rather than rearward. I thought it was faulty, but when I consulted the owner's manual, it said the car will determine whether the seat should be moved forward or rearward based on where it is located on the track. The reasoning is that someone sitting in the rear seat behind the driver might be injured if the driver's seat were to move back and impede their space. I know, dumb, right? It's very annoying not to be able to use that feature. The only other somewhat negative I'll mention is that there isn't any special lighting when approaching the car at night. My Lincoln had a "welcome" lighting feature that was pretty and elegant. There are definitely features about the Lincoln that I miss. But, with time, I'm growing fonder of the GLC.
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Had one week now dead.
Bruce, 05/11/2023
updated 11/20/2023
2023 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
30 of 32 people found this review helpful
Owned a 2016 for 4 years loved it. Only issue tire wear. So just purchased new 2023 glc. Drove one week loved it until wouldn’t turn over. Warnings on display 12 volt system needs repair. Every other warning came up also. Couldn’t get out of park to neutral to load it on flat bed. Finally got it to the Mercedes dealership in ft. Pierce Florida, has had the car for 3 days now and they have no idea what is the problem. Purchased my first Mercedes in 1973. Never had this kind of issue. Could this be computer board software related? Had to check box mild hybrid, it is not Update: service had for one week. Had to consult with an engineer don’t know from what country.Conclusion the battery was not grounded properly. Had to upgrade software also. Hope this problem has been put to bed.
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Dead in the water/second chance
Reann, 06/09/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
20 of 21 people found this review helpful
I bought this car on April 26 and on the third day it died. Lights flashing, alarms going off. Called my salesperson and I agreed to leave it for an hour-well-it started right up. Then 10 days later-it wouldn’t stop with the warnings and lights and I called for a tow truck. 3 hours later-all the lights and warnings were still going off. Tow truck driver arrived at 1130 and had to jump start the car to get it out of the garage. They had my car for 8 days and I got it back on a Thursday evening. Friday when I went to leave work. All the lights and warnings came on again. Couldn’t do anything with the car. After an hour of waiting for the tow truck, k started it and it was fine. I drove it to the dealer and they have had it for 2 weeks low. I have been without my brand new car for 32 days and counting. I have asked the dealership and MBUSA for a refund. They keep pushing back asking me to be patient. Frustrated for sure!! Update, dealer gave me a full refund and yes, I purchased another one. I love the car!
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First 30 days
My Fifth MB , 06/13/2023
2023 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
11 of 11 people found this review helpful
Comfortable , good ride , good mileage ….wireless charger does not work Could not start the car twice ….now car is in the shop for 9 days ….Germany involved …looks like a lemon
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Brand new and dead
Unhappy Mercedes owner, 06/03/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
18 of 19 people found this review helpful
Just purchased the new 2023 GLC three weeks ago, now the car won’t start, keeps showing “12V On-board Electrical System Service Required”. It’s at the Mercedes service center now, they’ve informed me that new C class has the same issue, but they don’t now when it can be fixed.
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