Used 2023 Mercedes-Benz GLC-Class Consumer Reviews
Used GLC-Class for sale
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Do not buy this car!!
Medic8185, 09/15/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
15 of 16 people found this review helpful
The car is pretty inside and out, but it stops there. The driver assistance system has had errors 3 times and is back in the shop for the 4th time. Random check engine light comes on. The volume of the radio drastically increases and decreases and low speeds without an option to turn off. The rear camera opens and closes constantly in city driving which can be heard over the radio as it turns down while slowing. The dealership has no idea what's going on with the car, and their customer service center is useless. The angles of the windshield and windows cause significant reflection of the interior lights and interior items even without direct sun. There's no way this vehicle or it's systems were road tested.
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2023 GLC 300 Stay Away
Larry C, 04/27/2024
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
15 of 16 people found this review helpful
Was excited to get this vehicle until i got stuck 4 weeks later when it completely shut down on a bridge in NY. Towed in to a local dealer who said it was just a software update and you are all set to go. A few weeks later same thing - dashboard lights flashing and complete shutdown, towed in to another MB dealer who had it for 14 days and could not find a problem. Trying to get MB to take it back but they said no and would not do anything. It appears that they are just selling these cars and if problems pop up they will try and fix them. Also had 4 recalls for problems in 10 months. When has anyone ever experienced this? No quality here and poor customer service. No more Mercedes Benz for me.
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2023 Mercedes-Benz GLC-Class for sale near you
3 of 58 listings
- GLC 300 4MATIC 4dr SUVMSRP: $35,995434 mi away
- GLC 300 4dr SUVMSRP: $39,920317 mi away
- GLC 300 4dr SUVMSRP: $39,420304 mi away
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loooks good and drives good - if it works!
adam, 10/23/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
9 of 9 people found this review helpful
car looks good and drives good too, but the reliability is poor, new car few months old and cannot start the engine, something with gear box, it happened few times and finally goes to service, we are witing for answer, lane assist also sometimes work someties not, electronic is poor reliability
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Mercedes GLC300 2023 fails to start
Bruce J Boynton Beach, FL, 08/25/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
12 of 13 people found this review helpful
New car with 700 miles suddenly stops working. I have purchased over 40 cars and never had this happen to a car two months old. Mercedes had a recall on their powertrain control unit. Obviously, their quality control has flaws.
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2023 GLC AMG Continental Eco Contact 6Q Tires
Pissed, Hilton Head SC, 07/18/2023
updated 02/06/2024
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
22 of 26 people found this review helpful
First the SUV is a big update over the prior years. The issue as always is Mercedes Customer service. In my opinion the worst of any manufacturer. After picking up our new SUV we had at flat 4 miles away.We filed up the tire and brought it back to the dealership the next day. Upon looking for the leak they found a nail that was too close to the edge to repair. Now for the good part, they had none in stock but our dealer had been nice enough to take one from a new one that just came in. Thank you to our dealer. Upon review we found out the the tire was not available in the US according to Continental. The tire was for the European market only. After calling Mercede corp, Andrea the rep said in writing "should we get another flat we could get any other tire as long as it was the same size". WOW, big mistake on a AWD unit. Talk about miss information. We asked for a set that could be replaced , her answer and Mercedes was NO. We stand behind our decision. So if you have these tires don't get a flat, and if you mix match a tire on the same axel be prepared to have both handling and possibly a transaxle issue do the road. Nice SUV would I buy another, not a shot. Oh I canceled another one from them on order, its was a CLE Convertible. Now I'm driving a Lexus LC convertible. No comparison with customer service. My guess this SUV will be gone before years end. After 6 Mercedes though the years 2 had been lemoned.Nothing has changed. I see another Lexus in the future. Stay away. The honeymoon is over. Tried to make appointment for an oil change only at 4000 First factory service is 10,000. The rep at the dealer said " you need a tire rotation also and wheel balance it's required ". First it's an AMG model. You can't rotate the tires due to different front and and back. Second they are not out of balance! We still have to charge you. " Okay, how much" $280 plus tax. You can imagine what I said? Called the local Mercedes trained shop " no problem $149.00 So did the dealer lose a future service customer. Definitely Will I tell my friends that have mercedes, yes. Oh. I then told him what I did for a living before I retired. Owed a new car dealership then was a VP of one of the larger car rental companies in the US and finally a hatchet/ cleanup guy for hire in the industry. This dealership needs retraining!
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