Used 2023 Mercedes-Benz GLC-Class Consumer Reviews
First 30 days
Comfortable , good ride , good mileage ….wireless charger does not work Could not start the car twice ….now car is in the shop for 9 days ….Germany involved …looks like a lemon
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Very Dissapointed
I purchased 2023 Mercedes Benz GLC 300 suv 4matic brand new with 4 miles on itMay 26 2023.This after the vehicle i ordered in January with a signed contract to purchase it never appeared and was never produced. The dealer couldn't provide any answer as to why so many other vehicles arrived at thier dealership but not mine. Leaving the dealership dissapointed after speaking with the sales manager about my car that was not even in production I asked to see one of the ones they had in inventory and loved it and purchased it that day. I purchased the current one and was very happy for 5 days. I went to start the vehicle on the 5th day and it wouldn't start. I tried to jump start the vehicle and it still didn't start.I called for for towing and they were about 98 minutes out from picking up the vehicle. I was waiting for towing and then decided to try and start the vehicle after about 20 minutes and it started but with an engine trouble light on the dashboard. I decided to take the vehicle to mercedes Benz dealer from where i purchased the vehicle about 2.9 miles away. I purchased it on May 26th 2023 and it's been at the shop ever since then.The service Advisor told there is software fix they are working on in mercedes benz in germany and there is many similar vehicles in the same situation. They tried to return the vehicle to me because it was starting after they worked on it some, but they issue has not fixed they service advisor told me. I considered taking back the car. After some consideration I did not accept the vehicle back unrepaired. I thought that wss a risk to drive the car unrepaired and they agreed and gave me a loaner. Now I am driving a loaner for about 10 days. The dealership has no idea when it will be fixed.I have called general customer service number for mercedes in the usa to see if they an idea and they could not provide me with any answers except a reference # for my call to them. Quite Dissapointed
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- GLC 300 4MATIC 4dr SUVMSRP: $40,990In-stock online
- GLC 300 4dr SUVMSRP: $35,299In-stock online
- GLC 300 4MATIC 4dr SUVMSRP: $39,799In-stock online
Brand new and dead
Just purchased the new 2023 GLC three weeks ago, now the car won’t start, keeps showing “12V On-board Electrical System Service Required”. It’s at the Mercedes service center now, they’ve informed me that new C class has the same issue, but they don’t now when it can be fixed.
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Dog with fleas
I have owned my GLC 300 for two months. I have had multiple instances of low battery warnings, saying it was about to shut down. Remote start does not work. I had to have the car jumped when battery died after I owned it 3 weeks. Also had collision alert from mobile app when car was just sitting, and also had the red engine problem alert. Dealer has now had my new car in service for three weeks with no resolution. No sign from dealer there will be a resolution. No communication at all regarding solving the issue. Terrible service. I am a longtime Mercedes owner, and this service is unprecedentedly bad.
Do not buy this car!!
The car is pretty inside and out, but it stops there. The driver assistance system has had errors 3 times and is back in the shop for the 4th time. Random check engine light comes on. The volume of the radio drastically increases and decreases and low speeds without an option to turn off. The rear camera opens and closes constantly in city driving which can be heard over the radio as it turns down while slowing. The dealership has no idea what's going on with the car, and their customer service center is useless. The angles of the windshield and windows cause significant reflection of the interior lights and interior items even without direct sun. There's no way this vehicle or it's systems were road tested.
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