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Used 2018 Mercedes-Benz E-Class Sedan Consumer Reviews

3.8 out of 5 stars
16 reviews

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Pros
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5 out of 5 stars

4th E - the Best

Vic, 02/04/2018
2018 Mercedes-Benz E-Class E 400 Sport 4MATIC 4dr Sedan AWD (3.0L 6cyl Turbo 9A)
35 of 36 people found this review helpful

Our 4th E-class (04, 10,14). Held out for the V-6 and it's worth the extra cost: smooth, great sound, awesome power, unbelievably responsive for a turbo yet fairly economical. Returned nearly 30 mpg on a recent trip and the engine is still learning to work with itself - breaking-in and loosening-up. The car reeks class and comfort. Like all E's, it feels like it's been carved out of a single block of metal. Infotainment takes a little getting used to, but the logic makes sense once you learn it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

MB no!

BBoy, 11/02/2018
2018 Mercedes-Benz E-Class E 300 Luxury 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
44 of 50 people found this review helpful

After owning eight (yes, 8) Mercedes Benz vehicles I am incredibly unhappy and will never go back to this brand. From day one, after taking delivery to today 2 /12 years later, the navigation traffic overlay has not worked consistently. The Command system itself is terrible... slow sluggish and unreliable. The Apps for remote start, unlocking, etc. have never worked. The car is beautiful, comfortable and great to drive but when you pay $60K for a car you expect to have everything work well. So much for MB billing this as the most "technologically advanced car on the road. The dealer has done everything they can and says, "the problem is between MBUSA and AT&T or Sirius." The most aggravating thing is that, after multiple calls to MBUSA you can't get to anyone who will help. Customer service reps are of no help. I have asked twice for a CS manager to call me, no one calls back. Thirty-four years and 8 vehicles gets you this kind of poor product and bad customer service. Meanwhile, the technology in a Toyota or a Subaru performs beautifully. Disgusting.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

Very nice, but too much tech

Asiafish, 08/18/2020
updated 08/20/2021
2018 Mercedes-Benz E-Class E 300 Sport 4dr Sedan (2.0L 4cyl Turbo 9A)
9 of 9 people found this review helpful

I had a 2015 E350 and now a 2018 E300. The older V6 was very slightly faster, while the new four-cylinder is about 4 MPG more fuel efficient. Both cars are equally smooth, with the four-cylinder slightly quieter. This engine with the 9 speed is NOT a downgrade from the previous V6 with 7 speed. The older car just felt a bit more solid. Closing the doors felt like sealing a bank vault, where the new one has lost some of that experience. Still, the new car is quieter going down the road and other than the sound of closing the doors it just feels more expensive. The new one has A LOT of tech. My car has the premium 3 package and I love the head-up display and the self driving features. The 13 speaker Burmester audio is a bit better than the 9 speaker Harmann-Kardon in the old car, but I preferred the navigation and phone interface (with an actual full phone keypad) on the older model. The new seats are about equal to the old ones, meaning supremely comfortable for any drive long or short. I drive roughly 50,000 miles per year, and short of springing for an S class (not worth the money with all those miles) I just can't imagine a better car. I mostly drive on the highway, and the feeling of safety, comfort and control of an E class Mercedes-Benz is the best possible in a car of this size. All-in-all, I see this E300 as a very nice upgrade, but like anything, there were some aspects of the previous model that I preferred. *** Update 8/19/21 *** I just sold this car last week with approximately 90,000 miles on the clock. In the two years I owned it, 80,000 of those miles were mine and the car was very comfortable and reliable the entire time. There were a few glitches, mostly in the electronics, but never once was I left stranded or anything more than mildly inconvenienced (center screen blacking out and rebooting was the worst of it). All-in-all, this car was better than the previous generation in most ways, and as an added bonus it returned incredible fuel economy (30 MPG at 85 MPH).

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Zippy car for a 4 cylinder

Tom, 08/01/2019
updated 08/04/2022
2018 Mercedes-Benz E-Class E 300 Sport 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
5 of 5 people found this review helpful

Semi self driving features are amazing. Not a fan of no spare tire and run flat tires. sold it due to no spare and run flat tires, I travel a lot in sparsely populated areas of the country and having a flat would potentially strand me for 3+ days waiting for a new tire after a long tow.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

You don’t really need the V6 version at all!

Vince G, 12/24/2017
2018 Mercedes-Benz E-Class E 300 AMG Line 4dr Sedan (2.0L 4cyl Turbo 9A)
20 of 27 people found this review helpful

I’m a Mercedes guy and I normally drive the AMG versions because of the power. Got this E300 sport package with premium 2 to replace my wife’s car. At first, I was reluctant because it only had a 4 cylinder engine, which was ironic for a 60K luxury car. I researched the reviews online but they were not helpful, because they focused more on the advance tech features rather than the engine performance. I test drove it and boy oh boy, I was very impressed with the engine. It does not whine at all like most 4 bangers and because of the 9 speed gtronic transmission this car switches through the gears very effortlessly! The engine sounds better than the previous models V6s. The ride quality and handling is comparable to my S Class which is very impressive. The standard multi color ambient interior lighting is so cool specially driving at night. Sooo!!! Happy!!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Bait and Switch (Active Traffic)

David J, 05/18/2021
2018 Mercedes-Benz E-Class E 300 Sport 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
6 of 7 people found this review helpful

Caveat Emptor (BUYER BEWARE!!!)  I just confirmed with a Mercedes rep at MBrace that if you own a 2018 Mercedes E300, you will not be allowed to renew your Active Traffic subscription. They apparently switched vendors and have no timeline on a substitute (if any).  This is a very poor way to treat customers of this luxury brand. I have also read in a couple forums that this applies to 2017-2018 E and S classes.  I can only confirm that it applies to the 2018 E class as I have spoken directly to MB about my car.

Technology
1 out of 5 stars
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5 out of 5 stars

CPO E300 Sport

Asiafish, 09/17/2019
2018 Mercedes-Benz E-Class E 300 AMG Line 4dr Sedan (2.0L 4cyl Turbo 9A)
3 of 3 people found this review helpful

I drove C class sedans for about a dozen years (2005, 2009, 2011 and 2112 models) and then moved up to a. 2015 E350 a few-years-ago. Yesterday I bought a CPO 2018 E300 Sport with the AMG Line and Premium 3 packages. I always buy a one or two-year-old certified car and can't lease as I average about 30,000 miles per year. The 2015 E350 was a nice upgrade from the C class, which I always enjoyed, and the new generation 2018 is more of the same. While most people look at the new technology of the W213 generation cars as the biggest improvement, I actually find the biggest upgrade to be the driveline. Sure, the 3.0 liter V6 in my previous car was more powerful, but the 2.0 liter turbo four cylinder makes the same torque, and most importantly, that torque comes on at far lower RPM. The broader torque curve and nine speed (vs. seven speed) transmission results in a smoother and quieter ride that accelerates almost as hard (6.2 instead of 6.0 seconds 0-60) and returns better fuel economy (about 3 MPG better across the board in real world driving). There are other improvements as well. The new seats are more supportive and comfortable, the suspension is a bit more compliant (I have the standard steel-spring sport suspension) and the car is just better insulated against wind, road and tire noise (I do not have the quiet ride package). Of course the technology that attracts so much attention in professional reviews (my Premium 3 car has all of the semi-autonomous driving aids) is nice, I just think that the basic goodness of the platform is even more impressive.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Under promises and over delivers!

Lobotomy, 03/01/2021
2018 Mercedes-Benz E-Class E 300 Sport 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
3 of 3 people found this review helpful

It really is a surprising car. The doors shut like a vault the car feels sold and all the little extras deliver a level of style and sophistication that make you fell like a star pulling up to a pump at a gas station. No doubt there are cars that are faster, cheaper and even ranked more reliable... But when it comes down to it, the person that buys an E-class isn't your normal car buyer. They have disposable income, they don't want to show up in a parking lot where you can find 30 other cars just like yours. They are looking for something different, something elegant, and the E-class has options and appointments you just don't find in any other car. They are on top pf their game when it comes to style and the the interiors are some of the best in the market today. The osmosis from the S-class is apparent and if you cant afford $100K+ optioned S-class then the E-class is your ticket. You wont regret buying this car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
Report Abuse
1 out of 5 stars

NICE LOOKING CAR MADE WITH CHINESE QUALITY PARTS!

NICE LOOK CAR CHINESE QUALITY!, 07/02/2019
2018 Mercedes-Benz E-Class E 300 Luxury 4dr Sedan (2.0L 4cyl Turbo 9A)
16 of 25 people found this review helpful

I purchased a new E-320, fully loaded. Hand washed from day one to this day. Driven only 14 miles/day! It has only 40k miles. I babied this vehicle and it is in mint condition.looks like a museum piece! At around 30k miles the leather seat's seams came apart! (???) Note that i have the massage package so you would expect a top quality leather used by a high end vehicle right? ** wrong **. Dealer "did me a favor" and replaced it. Later I found out that MB * knew * about the upholstery's low quality they used. Now, at 40k miles the leather top, left side of the driver seat is peeling off!! Went to the dealer - horrible dealer btw - (MB of Nanuet RT304 Nanuet, NY) and the service manager, was quick to say oh! Wear and tear... Not covered, sorry. Are you kidding me??? 40k miles? I weight 180 pounds, tall and slim. My neighbor has a BMW with over 80k miles, he weights probably 350 pounds and the seat look like new! Do yourself a favor MB has the reputation but the quality parts they use - at least the leather - is horrible. Never ever again!! And also stay away form that horrible dealer. I plan to put a sign in my vehicle and drive around with a picture of the peeling leather and the name of the dealer who refuses to take care of it. That, based on the mint condition of the vehicle most likely will raise eyebrows. Shame on you Mercedes Benz!

Performance
3 out of 5 stars
Reliability
1 out of 5 stars
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5 out of 5 stars

E 3Hundred

Rick Frazier, 06/24/2018
2018 Mercedes-Benz E-Class E 300 Sport 4dr Sedan (2.0L 4cyl Turbo 9A)
7 of 11 people found this review helpful

I own an 11 E350 & it’s in the shop so the e300 is a loaner. My car has 119k miles on it. I love the look of my car, it’s black on black and always get compliments. This 18 though has been everything I wished mine was. I love the power delivery, it’s very smooth, the seats are very comfortable and the car is quiet on the inside. You’ll easily be driving 80 mph and not realize it. The car also has a sporty feel to it, it handles well and has a good ride to it. Ive been contemplating an 18 S560 but this might do.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars

Nice Car

Richard, 10/07/2017
2018 Mercedes-Benz E-Class E 300 Sport 4dr Sedan (2.0L 4cyl Turbo 9A)
10 of 17 people found this review helpful

Love the car and the features. It is technology heavy and most of the features are not intuitive. I read owner's manuals when I get a new car, but even that isn't easy. Fortunately I can bring the car back after having it awhile with questions on how things work. Would really like a feature that automatically locks the doors when you close them (my Corvette has that and I love it), but no luck.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
4 out of 5 stars

Reasonable Mid Size Luxury Car

BJ, 11/18/2019
2018 Mercedes-Benz E-Class E 300 AMG Line 4dr Sedan (2.0L 4cyl Turbo 9A)
2 of 2 people found this review helpful

I bought E300 for my wife two years ago, she put 19,000 mile on it and so far no major issue we had to change one of the tires only, the car ride smoothly although it is missing the air suspension system, very nice technology and interior looking

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
Report Abuse
1 out of 5 stars

More I drive more I find things not design well

AJ, 01/30/2018
2018 Mercedes-Benz E-Class E 300 Sport 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
22 of 42 people found this review helpful

I was very happy test drive and very impressed with the car during test drive. I sold my 2011 V6 Honda accord for this car and 2017 E300 is slower and smaller than that accord I sold. Base E300 is slower than previous generation of base trim E350.Its also slower,smaller and less fuel efficient than BMW 530 and Volvo S90. I know Mercedes uses same engines for E class as the C class but beside the base trim (E300) other E class trim/ models produces more hp from the same engine as in C class. To me this indicates that Mercedes does not consider base trim as significant. The combo of touch pad and rotary wheel for central control is not ergonomicaly designed.It causes wrist pain if you have to scroll through long list of songs/album through rotary wheel and trying to avoid input from touch pad right on top of it. it helps to have controller pad on steering wheels but they dont work with CarPlay or android auto. The two screen design looks cool but the position makes it harder to see left 1/3 of central screen when you have hands of steering wheel . I cant even see all the menus/icon on left side of the screen specially in CarPlay mode.It also does not help that its not a touch screen like in Volvo S90 or bow 530 . BMW and Volvo also comes with 3 year complimentary maintain program where as Mercedes does not. Some features are not even available on Mercedes like Active Grille, Touch screen for central information system or wireless Apple car play. There is cost cutting apparent from poor sun glass holder that cannot accommodate for bigger Aviator style sun glasses and lack of any padding over the edge of thigh extension in front seats .So in long journey it pushes against your leg and that area is not heated as well. E class is louder inside compare to standard 530 I or Volvo S 90, you have to pay extra for acoustic comfort package to make car quieter inside . There are asymmetric design present in cabinet for example why didnt they make driving mode selector and volume roller same style/ texture if they are on apposite side of central control unit .There are 3 steering mount control stick on Left and 1 on right side. Mercedes cramped windshield wiper control, cruise control and steering adjustment as well as steering wheel heating control on Left side of steering. It requiring very long time to learn all the controls. The steering wheel does not seems to be in center bceause there is not much room for your thigh on Right side compare to left and it becomes uncomfortable during long journey. I live in cold winter area and even after spending 6500 on premium 2 package that gives me rapid heating for front seats, 450 on heated and ventilated front seats and 1320 for active / massaging front seat I have to pay extra for heated Rear seats. Where as in BMW 530 you dont have to pay as much to get rear seat heating .

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
1 out of 5 stars
Report Abuse
2 out of 5 stars

Tires pop like balloons at a kids party

Kenneth Candido, 05/17/2019
2018 Mercedes-Benz E-Class E 300 Luxury 4dr Sedan (2.0L 4cyl Turbo 9A)
6 of 11 people found this review helpful

Don’t buy this car! I’m a 20+ year owner of MB vehicles. This is an abysmal excuse for that brand and should be taken off the market. Why? I’ve had 5 flat tires on the so-called run-flat tires from hitting routine potholes in the Chicagoland area, more than all my other vehicles combined in >35 years driving. The suspension stinks. Every bump is magnified. The flimsy aluminum hood bent from a 5 mph “touch impact” in a parking lot and cost $5,000 to repair. The electronics require a PhD to navigate and my center screen has never functioned well. I urge all discerning consumers to stay away. Far, far away...

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
Report Abuse
5 out of 5 stars

I like it

Abdelmohssen Abozaid, 07/24/2023
2018 Mercedes-Benz E-Class E 300 Luxury 4dr Sedan (2.0L 4cyl Turbo 9A)
0 of 0 people found this review helpful

It is nice to drive

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Fire 🔥

Don J , 04/06/2022
2018 Mercedes-Benz E-Class E 300 Sport 4dr Sedan (2.0L 4cyl Turbo 9A)
0 of 2 people found this review helpful

Best car ever 🙌🏿

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
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