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Used 2018 Mercedes-Benz E-Class Sedan Consumer Reviews

3.8 out of 5 stars
16 reviews

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5 out of 5 stars

4th E - the Best

Vic, 02/04/2018
2018 Mercedes-Benz E-Class E 400 Sport 4MATIC 4dr Sedan AWD (3.0L 6cyl Turbo 9A)
35 of 36 people found this review helpful

Our 4th E-class (04, 10,14). Held out for the V-6 and it's worth the extra cost: smooth, great sound, awesome power, unbelievably responsive for a turbo yet fairly economical. Returned nearly 30 mpg on a recent trip and the engine is still learning to work with itself - breaking-in and loosening-up. The car reeks class and comfort. Like all E's, it feels like it's been carved out of a single block of metal. Infotainment takes a little getting used to, but the logic makes sense once you learn it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

MB no!

BBoy, 11/02/2018
2018 Mercedes-Benz E-Class E 300 Luxury 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
44 of 50 people found this review helpful

After owning eight (yes, 8) Mercedes Benz vehicles I am incredibly unhappy and will never go back to this brand. From day one, after taking delivery to today 2 /12 years later, the navigation traffic overlay has not worked consistently. The Command system itself is terrible... slow sluggish and unreliable. The Apps for remote start, unlocking, etc. have never worked. The car is beautiful, comfortable and great to drive but when you pay $60K for a car you expect to have everything work well. So much for MB billing this as the most "technologically advanced car on the road. The dealer has done everything they can and says, "the problem is between MBUSA and AT&T or Sirius." The most aggravating thing is that, after multiple calls to MBUSA you can't get to anyone who will help. Customer service reps are of no help. I have asked twice for a CS manager to call me, no one calls back. Thirty-four years and 8 vehicles gets you this kind of poor product and bad customer service. Meanwhile, the technology in a Toyota or a Subaru performs beautifully. Disgusting.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

Very nice, but too much tech

Asiafish, 08/18/2020
updated 08/20/2021
2018 Mercedes-Benz E-Class E 300 Sport 4dr Sedan (2.0L 4cyl Turbo 9A)
9 of 9 people found this review helpful

I had a 2015 E350 and now a 2018 E300. The older V6 was very slightly faster, while the new four-cylinder is about 4 MPG more fuel efficient. Both cars are equally smooth, with the four-cylinder slightly quieter. This engine with the 9 speed is NOT a downgrade from the previous V6 with 7 speed. The older car just felt a bit more solid. Closing the doors felt like sealing a bank vault, where the new one has lost some of that experience. Still, the new car is quieter going down the road and other than the sound of closing the doors it just feels more expensive. The new one has A LOT of tech. My car has the premium 3 package and I love the head-up display and the self driving features. The 13 speaker Burmester audio is a bit better than the 9 speaker Harmann-Kardon in the old car, but I preferred the navigation and phone interface (with an actual full phone keypad) on the older model. The new seats are about equal to the old ones, meaning supremely comfortable for any drive long or short. I drive roughly 50,000 miles per year, and short of springing for an S class (not worth the money with all those miles) I just can't imagine a better car. I mostly drive on the highway, and the feeling of safety, comfort and control of an E class Mercedes-Benz is the best possible in a car of this size. All-in-all, I see this E300 as a very nice upgrade, but like anything, there were some aspects of the previous model that I preferred. *** Update 8/19/21 *** I just sold this car last week with approximately 90,000 miles on the clock. In the two years I owned it, 80,000 of those miles were mine and the car was very comfortable and reliable the entire time. There were a few glitches, mostly in the electronics, but never once was I left stranded or anything more than mildly inconvenienced (center screen blacking out and rebooting was the worst of it). All-in-all, this car was better than the previous generation in most ways, and as an added bonus it returned incredible fuel economy (30 MPG at 85 MPH).

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Zippy car for a 4 cylinder

Tom, 08/01/2019
updated 08/04/2022
2018 Mercedes-Benz E-Class E 300 Sport 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
5 of 5 people found this review helpful

Semi self driving features are amazing. Not a fan of no spare tire and run flat tires. sold it due to no spare and run flat tires, I travel a lot in sparsely populated areas of the country and having a flat would potentially strand me for 3+ days waiting for a new tire after a long tow.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

You don’t really need the V6 version at all!

Vince G, 12/24/2017
2018 Mercedes-Benz E-Class E 300 AMG Line 4dr Sedan (2.0L 4cyl Turbo 9A)
20 of 27 people found this review helpful

I’m a Mercedes guy and I normally drive the AMG versions because of the power. Got this E300 sport package with premium 2 to replace my wife’s car. At first, I was reluctant because it only had a 4 cylinder engine, which was ironic for a 60K luxury car. I researched the reviews online but they were not helpful, because they focused more on the advance tech features rather than the engine performance. I test drove it and boy oh boy, I was very impressed with the engine. It does not whine at all like most 4 bangers and because of the 9 speed gtronic transmission this car switches through the gears very effortlessly! The engine sounds better than the previous models V6s. The ride quality and handling is comparable to my S Class which is very impressive. The standard multi color ambient interior lighting is so cool specially driving at night. Sooo!!! Happy!!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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