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Used 2017 Mercedes-Benz CLA-Class Consumer Reviews

3.9 out of 5 stars
28 reviews

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We have a limited number of reviews for the 2017 CLA-Class, so we've included reviews for other years of the CLA-Class since its last redesign.

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Pros
Cons
4 out of 5 stars

It just needs a more refined drive

J, 08/29/2015
2015 Mercedes-Benz CLA-Class CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
10 of 13 people found this review helpful

I've had this car now for a few months. I haven't put that many miles on it so I don't know how it will hold up long term, but overall I've been happy. It's great for a young person looking for a small fun car. That said, it does have an extraordinarily rough drive. You feel every single bump in the road, road noise is relatively high and the dual clutch transmission is pretty mediocre (it downshifts randomly sometimes and the manual mode is way to slow to respond). If these three things were fixed, I'd give this car five stars. Oh and also, to everyone those headroom in the back is snug, how often are you driving around with more than two people taller than 5' 10'' for an extended period of time? Because tall people can sit in the front, short people can sit in the back, and it's usually fine. It's not that big a cost for a nice sloping roofline. PROS -phenomenal exterior style -great rear trunk space in its class, particularly with easy to fold second row seats -elegant interior styling -great handling -great fuel economy -fun car -nice sunroof CONS -unacceptably rough and loud ride for its class -mediocre dual clutch transmission that downshifts randomly and has aggravating lag when used manualy -infotainment screen looks like a cheap tacked-on afterthought -infotainment system and voice controls are poorly designed, navigation system subpar to google maps so you won't ever use it even though you wish you could -options overpriced

Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
2 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

3 months old 8k miles and needs new engine

D, 11/21/2015
2015 Mercedes-Benz CLA-Class CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
15 of 22 people found this review helpful

Car windows wouldn't roll up after purchasing, sunroof stopped working at 6k miles. And at 8k 3 months and two weeks after buying vehicle breaks down( horrible roadside assistance) and am told vehicle needs new engine and repairs can take up to 3 months!!!

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Next generation MB is great.

Mark P., 04/08/2017
2015 Mercedes-Benz CLA-Class CLA 45 AMG 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
5 of 7 people found this review helpful

AMG - Ah my God!! I own cla45 amg last 2 years. It is a pocket rocket. This car is light and incredibly fun to drive. AWD is superb in winter. Also the fuel economy is awesome.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Great Car... Strange Standard Features.

Krishna Patil, 10/31/2016
2016 Mercedes-Benz CLA-Class CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM)
10 of 17 people found this review helpful

This car doesn't come with basic features as a standard option. I somehow ended up with this "robotic" car that doesnt have garage door opener buttons as a basic option. My 13 year old honda pilot and every car since has come with that as a standard feature. How can a luxury car like mercedes not include that... and not even as an optional add on after the fact.. strange.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

CLA250 Sport Plus

Cristian DC, 05/25/2020
updated 05/31/2022
2015 Mercedes-Benz CLA-Class CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM)
2 of 2 people found this review helpful

7 years on the road, no issues. The sport plus package is a must, improving aesthetics, suspension, grip and even exhaust sounds

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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