2021 Mercedes-Benz CLA-Class

MSRP range: $37,850 - $55,350
(4)
MSRP$43,180
Edmunds suggests you pay$42,034

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2021 Mercedes-Benz CLA-Class Review

  • Generous list of standard features
  • Luxury badging without the premium price
  • Available high-horsepower AMG CLA 45 trim
  • Less rear headroom than the related A-Class sedan
  • A blind-spot monitor and interior ambient lighting are now standard on all models
  • MBUX Interior Assistant is offered as a standalone option
  • Part of the second CLA generation introduced for 2020

Consumer reviews

Read what other owners think about the 2021 Mercedes-Benz CLA-Class.

Average user rating: 3.0 stars
4 total reviews
5 star reviews: 25%
4 star reviews: 25%
3 star reviews: 0%
2 star reviews: 25%
1 star reviews: 25%

Trending topics in reviews

  • interior
  • transmission
  • handling & steering
  • infotainment system
  • dashboard
  • engine
  • technology
  • appearance
  • steering wheel
  • comfort
  • maintenance & parts
  • brakes
  • visibility
  • seats
  • wheels & tires
  • reliability & manufacturing quality
  • value
  • driving experience
  • warranty
  • spaciousness
  • electrical system

Most helpful consumer reviews

2/5 stars, Good and bad both
Kabir Chaudhry ,
AMG CLA 35 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
This car is good looking, amazing fast machine which would always push my adrenaline to a next level, though I would not recommend buying as the suspension is way too stiff on the CLA 35, it would make you feel every small bump on the road. I got the 19 inches wheel, I suggest Mercedes not to offer more than 18’s on this car as my 19 incher’s are bent due to all the road conditions even after being very careful with the bumps. All this leads to rattling noises in the car my sunroof / door panels was fixed a lot of times but the rattling wouldn’t stop coming back, this is really irritating which is why not buying this car would save you a lot of trips from the service centre
5/5 stars, Shiny red CLA
Mary Lynn,
CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
Love everything about my new car. Interior is awesome.
1/5 stars, Misinformed by Miscommunication
Should have gone to SM MB,
CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM)
I leased a CLA 250 in October 2020 and was told that the car came with "run-flat" tires. I was shown the trunk area, which didn't have a spare tire and apparently didn't need one because of the "wonderful run-flat" tires. I loved the car and proceeded to negotiate pricing. At the time of financing, I was convinced to get the tire and wheel warranty based on the finance manager's rhetoric about being able to drive 50 miles on a run-flat tire and not having to pay out of pocket to repair or replace the tires or wheels. Fast forward to November 2020, I get a flat tire. The tire goes flat immediately, causing concern for these supposed "run-flat" tires. I had to have to car towed to the nearest Mercedes Benz Dealership (Downtown LA Motors), who informed me that the car did not have "run-flat" tires. I was shocked. Of course, I had the dealership double check the system and was told again that my car should have come with "run-flat" tires but instead have "summer" tires. Nonetheless, Downtown LA Mercedes Benz service department kept my car 9 days for a flat tire! There was a lot of back and forth with the service department and the tire and wheel warranty company. The entire process was excruciating and stressful. I eventually called Calabasas Mercedes to get clarification on the tires and appallingly got the run around. I was transferred from person to person and voicemail to voicemail. Everyone I spoke with claimed that the car is listed in the system as having "summer" tires, not "run-flat" tires and they don't know why I was misinformed. Angel, the service director claimed that the issue was an employee training issue and apologized for the confusion. It wasn't until I contacted corporate that I was able to get my call returned by Michael Franz the general manager. Michael also apologized that I was experiencing tire issues and reiterated what I was already told about having "summer" tires. He contacted the Downtown LA dealership and had the service charges waived (which I shouldn't have been charged in the first place because of the warranty), and nothing else was done. Michael told me that I should always try to bring my car in to the Calabasas dealership so that things could be handled to their standards in the future. As a long time Mercedes customer, I am deeply appalled by the actions and customer service of both the Calabasas dealership and the Downtown LA dealership. I was depending on both of the dealerships to take care of me as a customer and to give me accurate information. I would have never purchased the wheel and tire program if I would have known that the car didn’t come with run flat tires. Despite the dealership claiming that there is a training issue amongst the employees regarding the run flat tires, I would still think I had run flat tires currently if I hadn’t gotten the flat tire. I feel dismissed and deceived by all parties involved. As a female customer, this situation feels very predatory. To be lied to about pertinent information about the car and then held responsible for the error as if I made it, is outrageous. It absolutely makes me think twice about purchasing another Mercedes, as well as, wanting to keep the current car that I am leasing. Im second guessing everything I was told. What else didn’t come with the car that they stated should come with the car? Will it take another breakdown or flat to discover another snafu? Do I really need the tire and wheel program if I have regular tires? Can I cancel the wheel and tire program or am I stuck in a contract because the additional charge is tacked on to my lease payment? Should I get a spare tire for the car since I have regular tires? All of these questions run through my mind daily as I drive the car. And the most important thing that runs through my mind is that Mercedes didn’t protect me as they should have through this process. I felt unheard by everyone I spoke with regarding the matter and the entire situation has caused stress and anxiety. I expect more from Mercedes Benz.
4/5 stars, Styling, Hi-Tech Sold Me
Pete G,
CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM)
I picked this particular Mercedes because it is a beautiful design and offers the same driver assistance features as the high end MB models: standard brake assist, lane keeping, front and rear cameras and sensors, blind spot and rear side warning. I added the optional full assist package with 360 “cameras” road sign reading and speed adjust, etc. On a well marked highway the car will drive itself indefinitely with just a finger on the wheel. A tap on the turn signal stalk gets an automatic lane change when it’s clear ….. very convenient and I use the feature often. But styling alone would sell me on the car. The CLA looks especially good from the rear quarter where the curved roofline joins the simple curves of the lower body. The interior is years ahead of mid range MB models and competitors with a continuous multipart screen that covers most of the dash. The infotainment controls are doubly or even triply redundant with touch screen, steering wheel, and a pad controls for most functions. It is so much easier to use while driving than the iDrive system in my BMW that I actually use most of its features. There is a voice activated assist that gets simple commands right, but copes poorly with anything beyond that. For example trying to get the odometer reading bu asking (to avoid changing any of the driver’s three info screens to see the odometer), proved impossible. The promised computer learning curve so far, in over a year, is close to flat. The standard powered front seats are comfortable and roomy for average height people. Good leg room with thigh support extensions, but sexy styling provides minimal head room. Rear seat suffers more and space is very limited but we don’t use the CLA if we have more than two adults in the car. Engine performance is good. Turbo boost comes in smoothly, but the dual clutch 7 speed transmission is often jerky and hesitant while driving in traffic. It has three performance settings with comfort setting the default. I drive in sport setting in traffic because low gears are held longer and there are fewer shifts made. Any good manual driver will shift more smoothly than than this transmission. The CLA comes with more standard features than comparable BMW offerings but doesn’t offer equal performance. It is the “luxury” alternative and has an interior that beats most, if not all of its competitors as well as higher line models. Give this car a traditional torque converter transmission and I would give it 5 Stars.


Features & Specs

Base MSRP
$37,850
MPG & Fuel
25 City / 35 Hwy / 29 Combined
Fuel Tank Capacity: 13.5 gal. capacity
Seating
5 seats
Drivetrain
Type: front wheel drive
Transmission: 7-speed automated manual
Engine
Inline 4 cylinder
Horsepower: 221 hp @ 5500 rpm
Torque: 258 lb-ft @ 1800 rpm
Basic Warranty
4 yr./ 50000 mi.
Dimensions
Length: 184.6 in. / Height: 56.3 in.
Overall Width with Mirrors: 78.7 in.
Overall Width without Mirrors: 72.0 in.
Curb Weight: 3362 lbs.
Cargo Capacity, All Seats In Place: 11.6 cu.ft.

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FAQ

Is the Mercedes-Benz CLA-Class a good car?

The Edmunds experts tested the 2021 CLA-Class both on the road and at the track. You probably care about Mercedes-Benz CLA-Class fuel economy, so it's important to know that the CLA-Class gets an EPA-estimated 23 mpg to 29 mpg, depending on the configuration. What about cargo capacity? When you're thinking about carrying stuff in your new car, keep in mind that the CLA-Class has 11.6 cubic feet of trunk space. And then there's safety and reliability. Edmunds has all the latest NHTSA and IIHS crash-test scores, plus industry-leading expert and consumer reviews to help you understand what it's like to own and maintain a Mercedes-Benz CLA-Class. Learn more

What's new in the 2021 Mercedes-Benz CLA-Class?

According to Edmunds’ car experts, here’s what’s new for the 2021 Mercedes-Benz CLA-Class:

  • A blind-spot monitor and interior ambient lighting are now standard on all models
  • MBUX Interior Assistant is offered as a standalone option
  • Part of the second CLA generation introduced for 2020
Learn more

Is the Mercedes-Benz CLA-Class reliable?

To determine whether the Mercedes-Benz CLA-Class is reliable, read Edmunds' authentic consumer reviews, which come from real owners and reveal what it's like to live with the CLA-Class. Look for specific complaints that keep popping up in the reviews, and be sure to compare the CLA-Class's average consumer rating to that of competing vehicles. Learn more

Is the 2021 Mercedes-Benz CLA-Class a good car?

There's a lot to consider if you're wondering whether the 2021 Mercedes-Benz CLA-Class is a good car. Safety scores, fuel economy, cargo capacity and feature availability should all be factors in determining whether the 2021 CLA-Class is a good car for you. Check back soon for the official Edmunds Rating from our expert testing team Learn more

How much should I pay for a 2021 Mercedes-Benz CLA-Class?

The least-expensive 2021 Mercedes-Benz CLA-Class is the 2021 Mercedes-Benz CLA-Class CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM). Including destination charge, it arrives with a Manufacturer's Suggested Retail Price (MSRP) of about $37,850.

Other versions include:

  • CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM) which starts at $37,850
  • CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM) which starts at $39,850
  • AMG CLA 35 4dr Sedan AWD (2.0L 4cyl Turbo 7AM) which starts at $47,850
  • AMG CLA 45 4dr Sedan AWD (2.0L 4cyl Turbo 8AM) which starts at $55,350
Learn more

What are the different models of Mercedes-Benz CLA-Class?

If you're interested in the Mercedes-Benz CLA-Class, the next question is, which CLA-Class model is right for you? CLA-Class variants include CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM), CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM), AMG CLA 35 4dr Sedan AWD (2.0L 4cyl Turbo 7AM), and AMG CLA 45 4dr Sedan AWD (2.0L 4cyl Turbo 8AM). For a full list of CLA-Class models, check out Edmunds’ Features & Specs page. Learn more

More about the 2021 Mercedes-Benz CLA-Class

2021 Mercedes-Benz CLA-Class Overview

The 2021 Mercedes-Benz CLA-Class is offered in the following submodels: CLA-Class AMG CLA 45, CLA-Class AMG CLA 35, CLA-Class Sedan. Available styles include CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM), CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM), AMG CLA 35 4dr Sedan AWD (2.0L 4cyl Turbo 7AM), and AMG CLA 45 4dr Sedan AWD (2.0L 4cyl Turbo 8AM). Mercedes-Benz CLA-Class models are available with a 2.0 L-liter gas engine, with output up to 302 hp, depending on engine type. The 2021 Mercedes-Benz CLA-Class comes with front wheel drive, and all wheel drive. Available transmissions include: 7-speed automated manual. The 2021 Mercedes-Benz CLA-Class comes with a 4 yr./ 50000 mi. basic warranty, a 4 yr./ 50000 mi. roadside warranty, and a 4 yr./ 50000 mi. powertrain warranty.

What do people think of the 2021 Mercedes-Benz CLA-Class?

Consumer ratings and reviews are also available for the 2021 Mercedes-Benz CLA-Class and all its trim types. Overall, Edmunds users rate the 2021 CLA-Class 3.0 on a scale of 1 to 5 stars. Edmunds consumer reviews allow users to sift through aggregated consumer reviews to understand what other drivers are saying about any vehicle in our database. Detailed rating breakdowns (including performance, comfort, value, interior, exterior design, build quality, and reliability) are available as well to provide shoppers with a comprehensive understanding of why customers like the 2021 CLA-Class.

Edmunds Expert Reviews

Edmunds experts have compiled a robust series of ratings and reviews for the 2021 Mercedes-Benz CLA-Class and all model years in our database. Our rich content includes expert reviews and recommendations for the 2021 CLA-Class featuring deep dives into trim levels and features, performance, mpg, safety, interior, and driving. Edmunds also offers expert ratings, road test and performance data, long-term road tests, first-drive reviews, video reviews and more.

Our Review Process

This review was written by a member of Edmunds' editorial team of expert car reviewers. Our team drives every car you can buy. We put the vehicles through rigorous testing, evaluating how they drive and comparing them in detail to their competitors.

We're also regular people like you, so we pay attention to all the different ways people use their cars every day. We want to know if there's enough room for our families and our weekend gear and whether or not our favorite drink fits in the cupholder. Our editors want to help you make the best decision on a car that fits your life.

What's a good price for a New 2021 Mercedes-Benz CLA-Class?

2021 Mercedes-Benz CLA-Class CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM)

The 2021 Mercedes-Benz CLA-Class CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM) can be purchased for less than the Manufacturer’s Suggested Retail Price (aka MSRP) of $43,180. The average price paid for a new 2021 Mercedes-Benz CLA-Class CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM) is trending $1,146 below the manufacturer’s MSRP.

Edmunds members save an average of $1,146 by getting upfront special offers. The estimated special offer price in your area is $42,034.

The average savings for the 2021 Mercedes-Benz CLA-Class CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM) is 2.7% below the MSRP.

2021 Mercedes-Benz CLA-Class CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)

The 2021 Mercedes-Benz CLA-Class CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM) can be purchased for less than the Manufacturer’s Suggested Retail Price (aka MSRP) of $46,990. The average price paid for a new 2021 Mercedes-Benz CLA-Class CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM) is trending $1,358 below the manufacturer’s MSRP.

Edmunds members save an average of $1,358 by getting upfront special offers. The estimated special offer price in your area is $45,632.

The average savings for the 2021 Mercedes-Benz CLA-Class CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM) is 2.9% below the MSRP.

Available Inventory:

We are showing 3 2021 Mercedes-Benz CLA-Class CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM) vehicle(s) available in the in the Ashburn area.

2021 Mercedes-Benz CLA-Class AMG CLA 35 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)

The 2021 Mercedes-Benz CLA-Class AMG CLA 35 4dr Sedan AWD (2.0L 4cyl Turbo 7AM) can be purchased for less than the Manufacturer’s Suggested Retail Price (aka MSRP) of $55,740. The average price paid for a new 2021 Mercedes-Benz CLA-Class AMG CLA 35 4dr Sedan AWD (2.0L 4cyl Turbo 7AM) is trending $1,281 below the manufacturer’s MSRP.

Edmunds members save an average of $1,281 by getting upfront special offers. The estimated special offer price in your area is $54,459.

The average savings for the 2021 Mercedes-Benz CLA-Class AMG CLA 35 4dr Sedan AWD (2.0L 4cyl Turbo 7AM) is 2.3% below the MSRP.

2021 Mercedes-Benz CLA-Class AMG CLA 45 4dr Sedan AWD (2.0L 4cyl Turbo 8AM)

The 2021 Mercedes-Benz CLA-Class AMG CLA 45 4dr Sedan AWD (2.0L 4cyl Turbo 8AM) can be purchased for less than the Manufacturer’s Suggested Retail Price (aka MSRP) of $66,665. The average price paid for a new 2021 Mercedes-Benz CLA-Class AMG CLA 45 4dr Sedan AWD (2.0L 4cyl Turbo 8AM) is trending $1,537 below the manufacturer’s MSRP.

Edmunds members save an average of $1,537 by getting upfront special offers. The estimated special offer price in your area is $65,128.

The average savings for the 2021 Mercedes-Benz CLA-Class AMG CLA 45 4dr Sedan AWD (2.0L 4cyl Turbo 8AM) is 2.3% below the MSRP.

Which 2021 Mercedes-Benz CLA-Classes are available in my area?

Shop Edmunds' car, SUV, and truck listings of over 6 million vehicles to find a cheap new, used, or certified pre-owned (CPO) 2021 Mercedes-Benz CLA-Class for sale near. There are currently 5 new 2021 CLA-Classes listed for sale in your area, with list prices as low as $44,395 and mileage as low as 0 miles. Simply research the type of car you're interested in and then select a car from our massive database to find cheap vehicles for sale near you. Once you have identified a used vehicle you're interested in, check the AutoCheck vehicle history reports, read dealer reviews, and find out what other owners paid for the 2021 Mercedes-Benz CLA-Class.

Can't find a new 2021 Mercedes-Benz CLA-Classs you want in your area? Consider a broader search.

Find a new Mercedes-Benz for sale - 12 great deals out of 22 listings starting at $25,294.

Why trust Edmunds?

Edmunds has deep data on over 6 million new, used, and certified pre-owned vehicles, including rich, trim-level features and specs information like: MSRP, average price paid, warranty information (basic, drivetrain, and maintenance), features (upholstery, bluetooth, navigation, heated seating, cooled seating, cruise control, parking assistance, keyless ignition, satellite radio, folding rears seats ,run flat tires, wheel type, tire size, wheel tire, sunroof, etc.), vehicle specifications (engine cylinder count, drivetrain, engine power, engine torque, engine displacement, transmission), fuel economy (city, highway, combined, fuel capacity, range), vehicle dimensions (length, width, seating capacity, cargo space), car safety, true cost to own. Edmunds also provides tools to allow shopper to compare vehicles to similar models of their choosing by warranty, interior features, exterior features, specifications, fuel economy, vehicle dimensions, consumer rating, edmunds rating, and color.

What is the MPG of a 2021 Mercedes-Benz CLA-Class?

2021 Mercedes-Benz CLA-Class CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM), 7-speed automated manual, premium unleaded (required)
29 compined MPG,
25 city MPG/35 highway MPG

2021 Mercedes-Benz CLA-Class CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM), 7-speed automated manual, premium unleaded (required)
27 compined MPG,
24 city MPG/33 highway MPG

2021 Mercedes-Benz CLA-Class AMG CLA 35 4dr Sedan AWD (2.0L 4cyl Turbo 7AM), 7-speed automated manual, premium unleaded (required)
25 compined MPG,
22 city MPG/29 highway MPG

EPA Est. MPG29
Transmission7-speed automated manual
Drive Trainfront wheel drive
Displacement2.0 L
Passenger Volume100.7 cu.ft.
Wheelbase107.4 in.
Length184.6 in.
WidthN/A
Height56.3 in.
Curb Weight3362 lbs.

Should I lease or buy a 2021 Mercedes-Benz CLA-Class?

Is it better to lease or buy a car? Ask most people and they'll probably tell you that car buying is the way to go. And from a financial perspective, it's true, provided you're willing to make higher monthly payments, pay off the loan in full and keep the car for a few years. Leasing, on the other hand, can be a less expensive option on a month-to-month basis. It's also good if you're someone who likes to drive a new car every three years or so.

Check out Mercedes-Benz lease specials