Skip to main content

Used 2021 Mazda CX-9 Consumer Reviews

4.3 out of 5 stars
36 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example

Trending topics in reviews

Pros
Cons
3 out of 5 stars

Great car with a few big problems

Mike joe, 05/08/2025
2021 Mazda CX-9 Grand Touring 4dr SUV (2.5L 4cyl Turbo 6A)
1 of 3 people found this review helpful

First of all, android auto isnt wireless. So for Maps to work, you have to connect via cable. Which brings me to my next point: not having USB C on a 2021 (it came out on devices in 2016) is unforgiveable. It takes 11 hours to charge my phone. Meaning it still dies while plugged in. It takes 10 min just to get enough charge to turn the phone on. The wireless charge is not really usable, not w a case at least. And the mileage stinks: 18mpg, mostly city driving. The other issue is: i love the knob, but when i tried connecting a dongle that would let me steam video on the display, it will not work without a touch screen. Cannot input a password, cannot connect a Bluetooth keyboard. Safety is one thing, but not being able to connect peripherals is very frustrating. I'm docking 2 stars. Mostly for not having at least one usb c port and because it takes 11 friggin hours to charge a phone. Nothing pseudo luxurious about that! That said, it is fun to drive!

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse

5 out of 5 stars

My second CX-9

Simone Bryant, 06/20/2024
2021 Mazda CX-9 Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
0 of 0 people found this review helpful

I loved my first one, 2008 car of the year, but decided after 13 perfect years (53,000 miles) that I should learn the new technology so I essentially gave it away. It is still running today. Regarding my 2021, I have read that it's not good for tall people but it turns out that it isn't really good for very short people. I am 4'11" and seat is as high as possible but I feel it should be higher. I bought this car online during covid and therefore never saw interior. I requested light colored headliner and seats and assumed incorrectly that rest of interior would be light, like my tan interior in 2008. It turned out to be black, like so many other vehicles today. I really hate the black interior and may have decided against this car had I seen it. One other complaint is the heated seats never get as warm as domestic vehicle seats. The dealer lied and tried to tell me my car does not have "heated" seats, only "seat warmers." My vehicle sticker says heated. Other than these complaints, I still love my CX-9 and I was unhappy to hear Mazda will no longer manufacture the CX-9 model. I am hoping my 2021 will be as great overall as my 2008.

Report Abuse
2021 Mazda CX-9 for sale near you
Showing 3 of 41 listings
See all 41 listings

5 out of 5 stars

Amazing

Mk, 09/14/2024
2021 Mazda CX-9 Grand Touring 4dr SUV (2.5L 4cyl Turbo 6A)
0 of 0 people found this review helpful

Quality inside and out. Quiet on the road. Rides like a luxury suv, drives like a sports car. Even thought its only a 2.5 turbo, it has alot of torque and plenty of get up and go. Great safety features. If you never owned a Mazda, need to check one out.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

Vroom

Josemal0616, 11/03/2023
2021 Mazda CX-9 Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
0 of 0 people found this review helpful

I love my new vehicle took a little getting used to since my old car was smaller but it's been smooth sailing and with all the features it feels great also love the back up camera

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

Excellent

Margaret, 02/12/2024
2021 Mazda CX-9 Sport 4dr SUV AWD (2.5L 4cyl Turbo 6A)
0 of 0 people found this review helpful

Excellent car. Good handling. Gas mileage is superior.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
Items per page:
5