Used 2021 Mazda CX-9 Consumer Reviews
Used CX-9 for sale
Low key Luxury
Mike, 01/11/2022
2021 Mazda CX-9 Carbon Edition 4dr SUV AWD (2.5L 4cyl Turbo 6A)
2 of 3 people found this review helpful
Not a better low key luxury vehicle for the money!!! Smooth quiet ride, and drives great in the snow.
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#TEAMCX9
Reign Beyond , 12/22/2022
2021 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
2 of 4 people found this review helpful
There is nothing I don’t like about this vehicle. I love this car.
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2021 Mazda CX-9 for sale near you
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- Grand Touring 4dr SUVMSRP: $22,9991 mi away
- Touring 4dr SUVMSRP: $21,5391 mi away
- Carbon Edition 4dr SUVMSRP: $26,902In-stock online
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Lots of features for less money than other brands
Gyroguy, 03/15/2025
2021 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
1 of 1 people found this review helpful
We purchased this car used with just over 26,000 miles on it. We have since put 10,000 more trouble-free miles on it. It's much longer than our previous Outback, and I had to move the wheel stops for it to fit into the garage. It's wide inside, so passengers don't feel scrunched together. Because of its size and weight, it gives us a very smooth, quiet ride. The front seats are very comfortable, with plenty of adjustment. The acceleration is adequate, but the car could use a few more horsepower. The adaptive cruise control is easy to set up the way you want it, and the media center apps are fairly easy to set the way you like them, much easier than my wife's Audi is. It comes with wired CarPlay standard, but I easily added a wireless dongle to avoid plugging and unplugging my phone several times a day. The sound system is another bonus, as it sounds great. There is plenty of storage space except for the front center console storage compartment. I am the primary driver of this car, and although it's much bigger than what I was looking for in my search, this Mazda was the overall best choice of the other cars I test drove. My mechanic tells me this car will easily see me to 150,000 miles with little or no system failures. Now, the negatives: On highway trips, we are averaging just 23 mpg, considerably less than my wife's car, but it must burn premium. Factoring the cost difference of premium for her car and regular for mine, the cost penalty is small. The adaptive cruise control is very slow to accelerate once you re-activate your set cruise speed with no car in front of you. I do have to use the throttle to speed it up enough to not get honked at by the car following me. The biggest downside for me is that since the rear hatch curves down at the outside corners, I am constantly hitting my head on the corners. Even with the hatch at the highest setting. With what I know now about the pluses for the CX-9, I wish we had a bought a new CX-9 instead of the Audi for my wife when we were shopping for her. I feel we would have a better car at significantly lower cost.
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The vehicle is fantastic...except for the tires.
Calgary Albera, Canada, 10/09/2023
2021 Mazda CX-9 Sport 4dr SUV AWD (2.5L 4cyl Turbo 6A)
1 of 1 people found this review helpful
The reason for a 4 star is that all 4 tires are cupped at 34000 km (not miles) .and my vehicle was served by the dealer as per schedule Including wheel allinement and rotation. That is less than halve the km I expected. And my dealer said oh well that happens sometime.
Great Car w two Glaring Annoyances
B. Jones, 12/10/2021
2021 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
1 of 2 people found this review helpful
The 2021 CX-9 Signature is a beautiful car. The red paint is incredible. The captains chairs, front and back, the wood trim, interior/exterior lighting are all high end. The new grille really stands out as well. It dampens road/engine noise very nicely. It’s other features carried over from previous years are still top-notch: iActive cruise control, lane departure, head’s up display, and more. The infotainment display has been enlarged with much improved resolution. A lot of aspects of the vehicle can be customized by the owner such as interior lighting, turn signals and headlights. The car is fun to drive. The new paddle shifters are fun, but I rarely use them. I find them awkward to use when turning - which isn’t an issue with one hand free to operate a shift lever. But that isn’t a complaint. Why does this review get three stars? Two reasons: 1) The infotainment is always on and it is annoying especially when starting the engine remotely after forgetting to turn the volume down (hitting mute before stoping the engine doesn’t work. It comes on unmuted next time you start the car). This is incredibly annoying. I don’t know why other reviewers don’t comment on this. So many features are customizable but you can’t turn off the radio (or at least let it stay muted until the owner chooses to unmute)? (Update: I’ve since discovered that it can be turned off in the “Source” menu. I’m glad to know this, but it takes several steps to navigate there. What ever happened to “On/Off” switches?) The outside rear view mirrors are not programed with the driver’s seat position. How does this continue to get past the designers? This is a Signature edition car? Related issue: If you start the car remotely and then unlock it using your fob to get in, the engine stops (OK) but the custom seat position is disabled.?? I’m sure this has something to do with the added level of security (engine shuts down when opening the door). I wonder if the same thing happens with a Lexus?
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