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Used 2021 Mazda CX-9 Consumer Reviews

4.3 out of 5 stars
35 reviews

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5 out of 5 stars

Low key Luxury

Mike, 01/11/2022
2021 Mazda CX-9 Carbon Edition 4dr SUV AWD (2.5L 4cyl Turbo 6A)
2 of 3 people found this review helpful

Not a better low key luxury vehicle for the money!!! Smooth quiet ride, and drives great in the snow.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

#TEAMCX9

Reign Beyond , 12/22/2022
2021 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
2 of 4 people found this review helpful

There is nothing I don’t like about this vehicle. I love this car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Great Car w two Glaring Annoyances

B. Jones, 12/10/2021
2021 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
1 of 2 people found this review helpful

The 2021 CX-9 Signature is a beautiful car. The red paint is incredible. The captains chairs, front and back, the wood trim, interior/exterior lighting are all high end. The new grille really stands out as well. It dampens road/engine noise very nicely. It’s other features carried over from previous years are still top-notch: iActive cruise control, lane departure, head’s up display, and more. The infotainment display has been enlarged with much improved resolution. A lot of aspects of the vehicle can be customized by the owner such as interior lighting, turn signals and headlights. The car is fun to drive. The new paddle shifters are fun, but I rarely use them. I find them awkward to use when turning - which isn’t an issue with one hand free to operate a shift lever. But that isn’t a complaint. Why does this review get three stars? Two reasons: 1) The infotainment is always on and it is annoying especially when starting the engine remotely after forgetting to turn the volume down (hitting mute before stoping the engine doesn’t work. It comes on unmuted next time you start the car). This is incredibly annoying. I don’t know why other reviewers don’t comment on this. So many features are customizable but you can’t turn off the radio (or at least let it stay muted until the owner chooses to unmute)? (Update: I’ve since discovered that it can be turned off in the “Source” menu. I’m glad to know this, but it takes several steps to navigate there. What ever happened to “On/Off” switches?) The outside rear view mirrors are not programed with the driver’s seat position. How does this continue to get past the designers? This is a Signature edition car? Related issue: If you start the car remotely and then unlock it using your fob to get in, the engine stops (OK) but the custom seat position is disabled.?? I’m sure this has something to do with the added level of security (engine shuts down when opening the door). I wonder if the same thing happens with a Lexus?

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

The vehicle is fantastic...except for the tires.

Calgary Albera, Canada, 10/09/2023
2021 Mazda CX-9 Sport 4dr SUV AWD (2.5L 4cyl Turbo 6A)
0 of 0 people found this review helpful

The reason for a 4 star is that all 4 tires are cupped at 34000 km (not miles) .and my vehicle was served by the dealer as per schedule Including wheel allinement and rotation. That is less than halve the km I expected. And my dealer said oh well that happens sometime.

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5 out of 5 stars

Vroom

Josemal0616, 11/03/2023
2021 Mazda CX-9 Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
0 of 0 people found this review helpful

I love my new vehicle took a little getting used to since my old car was smaller but it's been smooth sailing and with all the features it feels great also love the back up camera

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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