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Used 2021 Mazda CX-9 Consumer Reviews

4.3 out of 5 stars
36 reviews

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Pros
Cons
5 out of 5 stars

Zoom-Zoom!

Reese, 02/07/2021
2021 Mazda CX-9 Grand Touring 4dr SUV (2.5L 4cyl Turbo 6A)
12 of 16 people found this review helpful

Great handling characteristics and performance.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

The most reliable Range Rover is the CX9!

Darren C, 11/20/2022
2021 Mazda CX-9 Carbon Edition 4dr SUV (2.5L 4cyl Turbo 6A)
3 of 3 people found this review helpful

I bought the Kuro (carbon) edition here in Canada. Excellent vehicle. Zero issues in 18 months of care free driving. Handles excellent, sporty and practical. Very stylish. Rear third row is really for kids ((I never use it and it is always folded down). Reasonably priced when compared to the likes of Range Rover, BMW etc. The infotainment is a bit slow on turning on the car and can be a bit clunky but otherwise it’s fine. The black interior surfaces are dust magnets. Would definitely buy another Mazda. I was an Honda guy, but Mazda have surpassed them. Zoom, Zoom.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2021 Mazda CX-9 for sale near you
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3 out of 5 stars

good so far....

Armando, 04/29/2023
2021 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
4 of 5 people found this review helpful

We got our Mazda back in June of 2021, we loved all the features although we dont use them as much but any how i feel its time to write a review about how my suv has performed. We fell in love with our Suv because it was the only 4 cyl vehicle with a 3rd row, everyone else had a 6 cyl suv and well the kia sorrento was out of the question due to shortages and Covid. Anyhow, my suv has about 67k miles, yes we drive a lot, and so i tried to change the spark plugs and i guess the dealer does not have anything as of 4/ 21/23 and I have also noticed that the automatic folding mirrors began to fail, so now only one of them folds properly, on top of that I also noticed the burning of engine oil, yes we top it off but after another few thousand miles its back to low, and no there are no leaks because I have a pan under my suv, so I must have an extra container of engine oil. To be honest, it has been a great Suv but i think its time for something new and for the price we paid, about $55k, I am certain I can find something much better with a panoramic sunroof and more engine power for less money.

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5 out of 5 stars

Luxury alternative - $20k less expensive

busydad1, 06/24/2021
2021 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
7 of 12 people found this review helpful

Traded in a 2018 lease of CX-9 Touring with Premium. The signature is so much nicer and the 360 camera, heated and cooled seats and overall quality and design compete with luxury models like Acura MDX, Lincoln, Volvo and yes even BMW, Audi and Mercedes (I've owned or leased most if not all of these brands - right now our other car is a Mercedes). The car itself is great but where Mazda fails is the dealer experience. The sales process is like a used car deal and the support falls short. When I picked up my car, it was missing a bumper black cap and a second key. 4 weeks later I'm still waiting. But to put $20k in my pocket, I'll put up with it. The car is well worth the price.

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5 out of 5 stars

My Cx-9

Dave, 09/23/2021
updated 09/26/2022
2021 Mazda CX-9 Touring 4dr SUV (2.5L 4cyl Turbo 6A)
4 of 7 people found this review helpful

Car is an excellent all around SUV , across the board it excels. I would recommend spending time with the car salesman getting a thorough understanding on how the infotainment system works.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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