Used 2019 Mazda CX-9 Consumer Reviews
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Expected more but in a superficial way it’s the be
J Will, 12/29/2019
2019 Mazda CX-9 Touring 4dr SUV (2.5L 4cyl Turbo 6A)
10 of 15 people found this review helpful
This by far is the best styled SUV and the lines, interior, sporty feel and handling is very nice. Plus, it has the room needed for family trips. However, its quiet ride does not distract me from the seats that need more cushion and comfort for the long haul. Mazda is know for its sport like drive, and this Cx9 doesn’t disappoint, but when it comes to this dipping into luxury, I expect way more comfort. It’s competitors have way more comfortable seats that are a must for long drives. My shoulders and back hurt after every long trip. Head rests do not adjust so you’re left with not much flexibility in positioning for comfort. And it should have a bigger arm rest between the front seats. Purchased this CX9 Touring in 2017 with 300 miles. Only maintenance so far are oil changes and brakes. The infotainment screen cracked ( a known issue by Mazda ) after fussing they replaced it at no charge. I’m ready to get out of it for something more comfy for long trips. The problem is finding something with its style and class and sport speak and fun drive. I’m sure I can find something way more comfortable but the style I must admit is second to none.
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You should get one!
Kevin Hansen, 07/08/2019
2019 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
5 of 7 people found this review helpful
I’ve only been driving it for 2 weeks but it has exceeded my expectations (primarily based on other online reviews and a couple of test drives prior to purchasing) so far. Love the styling and overall performance.
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2019 Mazda CX-9 for sale near you
3 of 30 listings
- Signature 4dr SUVMSRP: $15,480In-stock online
- Touring 4dr SUVMSRP: $19,895In-stock online
- Grand Touring 4dr SUVMSRP: $23,998In-stock online
See all 30 listings
Mazda CX-9 touring w/premium package
Gene Clyde, 06/15/2019
updated 06/24/2024
2019 Mazda CX-9 Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
10 of 17 people found this review helpful
After 18 mos we still feel this is an excellent car for the money. The power is terrific, super quiet and no rattles, handles well In snow and ice and the safety features are much appreciated. Electronics such as GPS, music, warnings are top notch, albeit does take a little study. The only criticisms are that the third row seating is not really practical and the driver seat is tight for a big guy like me, little space to click the seatbelt. Mazda Corporate customer service is squirrelly. The polycarbonate tail light separated where the black and clear plastic join after one year. This is a manufacturing flaw and we get no support from the dealer or Mazda USA. The dealer quotes $755 for a replacement tail light. Other than this issue the car is very nice.
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In love with our 2019 CX-9 !
micheled64, 11/14/2019
2019 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
2 of 2 people found this review helpful
It's a fun to drive luxury vehicle! It has all the modern technology and safety features!! Love the body style and interior!!
Almost But Not Quite
B. Jones, 06/09/2020
updated 12/10/2020
2019 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
5 of 8 people found this review helpful
The 2019 CX 9 Signature is two stars shy of being a bonafide luxury car. The exterior rear view mirrors are not programable. Unlike older model CX 9s, or any luxury car I can think of past or present, programing the driver seat does not also program the mirror position. However, the HUD is programed with the seat. It is an unfathomable omission. All weather floor mats are included for all three rows but not the cargo area?? A luxury car is what it is in the details. The Signature edition has a lovely interior overall. Contrasting colors in the seats, dash and front doors add flair. There is also matching contrast stitching on the leather wrapped steering wheel and doors. But.... The contrast stitching on the leather that wraps around the shift lever is white. Picky? Maybe. But all of this adds up: Someone at Mazda wasn’t paying attention to the details. But the biggest complaint I have is with the Mobile Start app. It sucks. No other way to say it. It has extremely limited functionality. Most annoying though is that you have to both login and enter the PIN to operate it. No facial recognition? This is especially unforgivable because you pay extra to have it installed and on top of that there is a $65 annual subscription fee. These are some glaring omissions that other reviewers don’t seem to be bothered by. But if you’re able to drop $47,000 for a luxury car, you should know the downside as well as the upside. I concur with nearly all of the positive reviews I’ve read. I love the car overall. But every time I drive it, it’s as if the car says, “Yes, you bought a luxury car. But, it’s a Mazda.”
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