Used 2016 Mazda CX-9 Consumer Reviews
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Sporty family hauler
aswath80, 12/15/2017
2016 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
3 of 3 people found this review helpful
CX-9 (2016 Grand-Touring AWD) is a nice family SUV that is very practical and fun to drive. I have driven 12k miles already and enjoy owing this SUV. Looks: This is definitely a great looking SUV and since I have started owning it, I have noticed it grabbing the attention of quite a few drivers on road. Space: We are a family of four with adults slightly less than 6ft. Front seating feels luxurious. I can position seats in all rows so that passengers in all 3 rows can have good leg room and are very comfortable. Some reviews talk about leg room in 3rd row being small but it is quite sufficient for kids and even for adults less than 6ft for long drives. Trunk space is large when 3rd row seats folded but with 3rd rows seats up, only small items can be carried in trunk. Interior Noise Levels: Mazda has done a great job in insulating the cabin very well from outside noise. Interior is noticeably quieter. Mazda could have done a slightly better job at insulating the interior from its own engine noise that is slightly more noticeable at lower gears when engine revs past 2000rpm. But once the engine settles at a cruising speed, the engine sound is hardly noticeable. Driving and Handling: This is one of the most loveable aspect of this SUV. It never felt like driving a big SUV either on city or on freeways, feels like driving a sporty sedan. Few reviews mentioned about the Mazda's hard steering and I used to think that soft to turn steering is good but later when driving cars of both type of steering I now appreciate why the steering that hardens with increasing speed is better. It gives much more confidence of vehicle stability in freeways where keeping your vehicle in lane feels much more easy and natural. The vehicle has no body roll whatsoever. When existing freeways with 360 degree turns, I can overtake a sedan in a 360 turn with the vehicle absolutely in control. Power and Acceleration: Lot of reviews talk about the initial acceleration when moving from stops. May be those were reviews by people who expect to see a turbo lag typically associated with the turbos. The initial pick is nothing special and of course the vehicle moves from stop as brisk as non-turbo sedans. What excites more about the acceleration is when the vehicle is past 35-40mph, especially on freeways, the way it pulls so linearly and cleanly without revving high. It is absolute pleasure to rev from 40mph all the way up to 75mph on freeways. I have overtaken any car that I wanted to, on the highway in this speed range. Fuel efficiency: This is bit of a disappointment based on what was advertised. I drive this car a lot in busy LA traffic and mpg gets as worse as 16mpg in city driving. The best I get is on freeways (Again, LA freeways are not really freeways anymore) where I have witnessed 24-26mpg. In a mixed driving conditions the best I get is anywhere between 19-21mpg. Safety and other features: Adaptive Cruise Control: Mazda has achieved near perfection in this. The radar based adaptive cruise control is very reliable and I use it all possible times. My previous sedan, when on cruise control and on a slope, would rev till red line pumping up my adrenaline and forcing me to cancel the cruise control and take control. But CX-9 scores best here where the acceleration and braking is so natural like the way an actual driver would drive. The cruise control is tuned so nicely that I get the best mpg when on adaptive cruise control. Automatic Braking: It has both city and highway automatic breaking. I have witnessed it working appropriately. The only concern here is that the automatic braking is an abrupt slam on the brakes, scaring passengers. Wish the braking is much more gently quick like the adaptive cruise control braking. Can definitely save you from a frontal collision. Sensitivity can be adjusted. Overhead display on front glass: Thought this is just a fancy feature but I am now so used to this display for speed limit checks and navigation. Very useful. Lane keep assist: Recognized lanes well as long as lane markings are visible and it does gently warn lane departures and it does bring back car on driving lane without overshooting and going on the otherwise. Nice job. When on freeways, turn on adaptive cruise control and adjust lane keep assist sensitivity, you may avoid an accident. Infotainment System: This is the bummer from Mazda. The initial software was too buggy and the system used to reboot every 5 miles. Even after 3 upgrades, the software is very slow. It does not crash anymore (hopefully) but it is still very slow and sometimes it plays audio without any display, not even the rear camera view. I stop and start the car to get the display back. Mazda should think about outsourcing this to someone who is good at writing software and they should focus on making good cars. Some complain about the placement of controls but I find it convenient and easy to use.
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Great New Model
Phillip Sherwood, 06/26/2016
updated 06/27/2017
2016 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
7 of 10 people found this review helpful
More than satisfied with the makeover of the CX-9. Fun to drive. Handling is great. Just a quiet smooth ride. Very happy with this purchase. Still very happy with this vehicle (06-29-17).
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2016 Mazda CX-9 for sale near you
3 of 9 listings
- Grand Touring 4dr SUVMSRP: $17,998In-stock online
- Touring 4dr SUVMSRP: $18,998In-stock online
- Touring 4dr SUVMSRP: $18,998In-stock online
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A FLop Instead of a Pop on Trim/Color Options
NanNan, 07/26/2016
2016 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
11 of 17 people found this review helpful
Have looked at every brand for a replacement second vehicle and are looking for comfort and ease of driving. Mazda has entered the higher end price market with the CX-9. In most repsects, it competes head-to-head with its comparably priced SUV rivals, some with 3rd row seating and others without it. The climate and infotainment controls and functions are the best/easiest we tested, and access to the 3rd row is excellent for its size. Handling and performance also get an "A". There are only a few things that keep it from being best of breed, all of which led to our not buying the vehicle. First, the interior color choices are limited across the exterior color pallate. Only black interior is offered for most exterior colors on the Grand Touring trim, including silver that is popular in this region. The Signature model (top of the line) is offered in very nice leather, but only in one, somewhat tackey, if not ugly, two-tone, color pallette. This makes the interior look cheap though the materials are not. The height and tilt range for the driver's power seat on the GT and Signature should be enlarged ( either in the existing 8-way or as a new 10 way), and the 4-way passenger power seat should be at least 8-way, like its Volvo, BMW, and America competitors. Heated/Cooled front seats would hit it out of the park. Last, there is no front parking assist. Front beepers would be ok, and a surround camera would be a plus and bring the CX-9 in line with its Asian competitors. With the Signature model selling for over $45K, Mazda has placed itself in a higher class with this SUV. The targeted market for this class of vehicle can afford, and should be given more interior/exterior color combinations at the Grand Touring and Signature levels and certainly more power seat positioning options. We hope Mozda will make some changes in this SUV so folks like us can buy one.
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Almost bought it
Anton S, 08/04/2016
2016 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
20 of 33 people found this review helpful
So I am looking to replace my small CRV second car to something bigger so my whole family can use it when we get tired of our Pilot. CX9 looked perfect on paper. After reviewing it online and seeing several on the roads I went to the dealership. I was ready to test drive it when I got behind the wheel and was very disappointing with the driver seat. It does not go low and far back enough. I am only 5 11 but the seat was way too high for me when doing elbow test. I also could not straighten my legs out all the way and was sitting with knee bend. I wanted to make this my commuter car but with that seat no way it might happen. May be my wife will be OK with it, but we switch a lot so it will be a no for me until its fixed. Update 8/7/2016 So I went back to the dealer and can confirm - the driver seat is not 8 way power seat. It is 6 way power seat with lumbar support. Lumbar usually does not count as a way power seat and goes on top of how many ways the seat is powered. The driver seat only goes up (whole seat) slides and back moves. It does not have front seat height adjustment. This is really disappointing since any 8 way power seat has front seat changing height with back remaining in same location.
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3rd Awesome CX-9
LAMissesMe, 09/30/2016
2016 Mazda CX-9 Grand Touring 4dr SUV (2.5L 4cyl Turbo 6A)
5 of 7 people found this review helpful
new model - redesign is awesome, safety tech additions put it up with BWM, Audi, and Mercedes
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