Used 2016 Mazda CX-9 Consumer Reviews
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Love at first drive.
Mike LaRusso, 06/15/2016
2016 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
8 of 10 people found this review helpful
Best handling SUV I've ever been in. Feels like I'm driving my 6 GT! Beautiful in and out.
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Hot Car
ES, 11/12/2016
2016 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
21 of 29 people found this review helpful
My wife and I traded a 2014 CX-5 for a 2016 CX-9. The vehicle is outstanding in all respects except for one glaring and unforgivable fault. The air conditioning system is woefully inadequate. The car has been to the dealer twice and I have been told that there is no fix possible. It is an engineering fault. That said, Mazda Corp tells me that it is within specs. This cannot be true as the air temp won't blow any colder than 54 degrees. According to my research air conditioning should blow between 40-45 degrees. In the hot humid summers of central Kentucky the cab is stiffling and is barely adequate on even 75 degree fall days. I don't care about all the other wonderful attributes of the vehicle. If it's not comfortable in the cab, then to me it is worthless. Since experiencing this problem, I have found one review that gives the CX-9 rave reviews but found themselves "roasting" on a 80 deg day. They hoped that this was not a problem with other vehicles. I sincerely regret buying this vehicle and am in the process of trying to get a buy-back. Heed my warning. Mazda Corp has not been cooperative.
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2016 Mazda CX-9 for sale near you
3 of 13 listings
- Touring 4dr SUVMSRP: $15,99032 mi away
- Grand Touring 4dr SUVMSRP: $17,59534 mi away
- Sport 4dr SUVMSRP: $15,998In-stock online
See all 13 listings
Great family car with sporty flair and sexy look!
Nancy Sayles, 07/01/2016
2016 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
10 of 13 people found this review helpful
We just traded in our 2007 Mazda CX-9 Grand Touring for this new master piece! The wait was absolutely worth it! If you are not sure - test drive the car... We never had any problems with our 2007 and expect nothing less from the new one! The 2016 CX9 Grand Touring comes with all the bells and wistles you need...
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In love with car at 1st but now I don't want drive
Jonathan Techaira, 08/07/2018
2016 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
7 of 9 people found this review helpful
Was in love with car at 1st design, looks interior exterior, the power, sports car handling. Right after 4k everything started to go down hill, I've had so many check engine lights come on and it cut all engine power on the highway making me pull off the road these lights such as; "Vehicle system malfunction, smart city brake failure, front sensor failures, smart brake failure, " 3 times, AC unit gone out 2 times, dealership each and every time assures me that they have fixed the issue and it just keeps happening again. I no longer wish to have this car and I am actually working with Mazda corporate office to hopefully repurchase the car. I advise any one looking into getting this car please stay away its beautiful but if you love your family and don't want them in harms way please look into something else. It is not reliable and not worth your hard earned money. I will come back and update this review IF Mazda corp resolves my issue.
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Sporty family hauler
aswath80, 12/15/2017
2016 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
3 of 3 people found this review helpful
CX-9 (2016 Grand-Touring AWD) is a nice family SUV that is very practical and fun to drive. I have driven 12k miles already and enjoy owing this SUV. Looks: This is definitely a great looking SUV and since I have started owning it, I have noticed it grabbing the attention of quite a few drivers on road. Space: We are a family of four with adults slightly less than 6ft. Front seating feels luxurious. I can position seats in all rows so that passengers in all 3 rows can have good leg room and are very comfortable. Some reviews talk about leg room in 3rd row being small but it is quite sufficient for kids and even for adults less than 6ft for long drives. Trunk space is large when 3rd row seats folded but with 3rd rows seats up, only small items can be carried in trunk. Interior Noise Levels: Mazda has done a great job in insulating the cabin very well from outside noise. Interior is noticeably quieter. Mazda could have done a slightly better job at insulating the interior from its own engine noise that is slightly more noticeable at lower gears when engine revs past 2000rpm. But once the engine settles at a cruising speed, the engine sound is hardly noticeable. Driving and Handling: This is one of the most loveable aspect of this SUV. It never felt like driving a big SUV either on city or on freeways, feels like driving a sporty sedan. Few reviews mentioned about the Mazda's hard steering and I used to think that soft to turn steering is good but later when driving cars of both type of steering I now appreciate why the steering that hardens with increasing speed is better. It gives much more confidence of vehicle stability in freeways where keeping your vehicle in lane feels much more easy and natural. The vehicle has no body roll whatsoever. When existing freeways with 360 degree turns, I can overtake a sedan in a 360 turn with the vehicle absolutely in control. Power and Acceleration: Lot of reviews talk about the initial acceleration when moving from stops. May be those were reviews by people who expect to see a turbo lag typically associated with the turbos. The initial pick is nothing special and of course the vehicle moves from stop as brisk as non-turbo sedans. What excites more about the acceleration is when the vehicle is past 35-40mph, especially on freeways, the way it pulls so linearly and cleanly without revving high. It is absolute pleasure to rev from 40mph all the way up to 75mph on freeways. I have overtaken any car that I wanted to, on the highway in this speed range. Fuel efficiency: This is bit of a disappointment based on what was advertised. I drive this car a lot in busy LA traffic and mpg gets as worse as 16mpg in city driving. The best I get is on freeways (Again, LA freeways are not really freeways anymore) where I have witnessed 24-26mpg. In a mixed driving conditions the best I get is anywhere between 19-21mpg. Safety and other features: Adaptive Cruise Control: Mazda has achieved near perfection in this. The radar based adaptive cruise control is very reliable and I use it all possible times. My previous sedan, when on cruise control and on a slope, would rev till red line pumping up my adrenaline and forcing me to cancel the cruise control and take control. But CX-9 scores best here where the acceleration and braking is so natural like the way an actual driver would drive. The cruise control is tuned so nicely that I get the best mpg when on adaptive cruise control. Automatic Braking: It has both city and highway automatic breaking. I have witnessed it working appropriately. The only concern here is that the automatic braking is an abrupt slam on the brakes, scaring passengers. Wish the braking is much more gently quick like the adaptive cruise control braking. Can definitely save you from a frontal collision. Sensitivity can be adjusted. Overhead display on front glass: Thought this is just a fancy feature but I am now so used to this display for speed limit checks and navigation. Very useful. Lane keep assist: Recognized lanes well as long as lane markings are visible and it does gently warn lane departures and it does bring back car on driving lane without overshooting and going on the otherwise. Nice job. When on freeways, turn on adaptive cruise control and adjust lane keep assist sensitivity, you may avoid an accident. Infotainment System: This is the bummer from Mazda. The initial software was too buggy and the system used to reboot every 5 miles. Even after 3 upgrades, the software is very slow. It does not crash anymore (hopefully) but it is still very slow and sometimes it plays audio without any display, not even the rear camera view. I stop and start the car to get the display back. Mazda should think about outsourcing this to someone who is good at writing software and they should focus on making good cars. Some complain about the placement of controls but I find it convenient and easy to use.
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