Used 2016 Mazda CX-9 Consumer Reviews
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Sudden Unintentional Acceleration Of CX 9
Disappointed, 01/05/2018
2016 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
24 of 31 people found this review helpful
I bought the signature CX-9 in August 2016 after falling in love with it at first sight. The gunmetal grey version with the beautiful interior featured in all the Mazda ads. Drove it over 24k miles in 18 months with what I would describe as only minor yet commonly reported issues like the AC was not very cool and the infotainment system would intermittently not work correctly. However, this car then did what I now know several other Mazda’s have done: it suddenly unintentionally accelerated in it’s own. I was slowly pulling into a parking spot via a sharp right turn and suddenly the car throttled and accelerated at a very fast rate forward and did not respond to my panicked attempt to slam the brakes. It became lodged into a planter in front of me. It was the most surreal, shocking and scary thing. I didn’t even know this was possible until it happened to me. I am grateful I did not hurt anyone in this incident. Mazda will not acknowledge it and my dealer, after having it towed directly there returned it to me two days later saying it was safe to drive. It is not safe and I refuse to put my family’s fate in Mazda’s self-serving hands. I am getting the bodywork completed and immediately getting rid of this car. I’m posting my experience so that others out there who have experienced this will know you are not alone.
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Fun Car. Fuel Economy no so fun.
Scott, 10/12/2016
2016 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
10 of 12 people found this review helpful
You can't go wrong with this car. It is fun to drive, looks good, and has a great interior. However, the fuel economy is not anywhere near advertised. To come even close to the stated highway fuel rating you need level ground, clear highway, and lock the cruise at 65mph. As soon as the turbo starts having to work the car drinks gas.
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2016 Mazda CX-9 for sale near you
3 of 9 listings
- Touring 4dr SUVMSRP: $15,990In-stock online
- Sport 4dr SUVMSRP: $15,998In-stock online
- Grand Touring 4dr SUVMSRP: $17,998In-stock online
See all 9 listings
Great SUV
Brian, 07/07/2016
2016 Mazda CX-9 Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
10 of 12 people found this review helpful
We compared this vehicle to the Honda Pilot and the Toyota Highlander. We eliminated the Highlander after one test drive, and then test drove the Pilot and CX-9. We ended up buying the Mazda, however there were a couple of things that we liked about the Pilot - the inside storage compartments are way bigger (there is a place between the driver and front passenger seat that is huge and can store almost anything) than on the Mazda, and the right side blind-spot monitoring was pretty cool. However, the inside materials of the Pilot seemed cheap, and the drive was not as smooth. So we ended up buying the Mazda, and overall we are happy, though we do wish the interior storage was bigger.
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Best Vehicle I've Ever Had
Steve C, 02/22/2017
updated 04/17/2025
2016 Mazda CX-9 Touring 4dr SUV (2.5L 4cyl Turbo 6A)
4 of 4 people found this review helpful
Everything has been great. Love the solid handling. No body roll in turns, precise steering, and unbelievable acceleration for a 4 cylinder engine. Quality throughout from the exterior fit and finish to the interior materials used. Great design both in and out. Very quiet ride. UPDATE: As of April 2021 I'm still satisfied with my CX-9. Runs like a dream with no problems. UPDATE: As of October 2022 Still satisfied, no problems. So glad I bought a Mazda. UPDATE: April 2023, still no problems. Best quality vehicle I’ve ever had. UPDATE: October 2023, Still no problems. Runs like new and no signs of wear. UPDATE: April 2024, Still no problems. Very solid vehicle. UPDATE: October 2024 - No issues. Still going strong. UPDATE: April 2025 - Still no problems.
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One of the best amongs the crowd
Jay, 01/31/2017
updated 08/04/2021
2016 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
6 of 7 people found this review helpful
I was drooling on this car for quite a while and I am glad I listen to my heart and bought it. It was matter of just one test drive and i make up my mind to choose it over Highlander. I Never considered the Pilot after reading horrible consumer reviews on Edmund.The CX-9 looks stunning from every angle and gets so many compliments on its looks. The ride and handling is superb. My second car feels like a burden to drive. I got the Signature trim with auburn color interior and it just took the interior to the whole new level. Material quality, fit and finish is top notch. I liked the infotainment systems a lot. Very easy to use with knob and does not demand a lot of your attention to operate. Screen display is crisp and fast once it is up. Engine on performance side is great. It does not feel under powered at all. I am getting 20 mile right now in mixed driving and would like to see it improve after first service. Plenty of room in second row and third row is also very accommodating for short trips. The second row operation to provide access to third row could have been better. Overall a great car. Here i am providing update after 4 year of ownership. What to say, it's been all fun and smiles. Other than schedule maintenance, i do not have to take it out to dealer. It's still drive like new or i say even better. I still not considering replacing it for another car, and that say a lot about the ownership of having this car.
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