Used 2016 Mazda CX-9 Consumer Reviews
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We chose it over the Q7 and XC90
JCS, 07/30/2016
2016 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
43 of 53 people found this review helpful
Now that we have had the CX-9 for about a month I feel I am qualified to provide a detailed review. We have a 2016 in the Signature trim. We also have a 2015 BMW 328i X and we traded in a 2011 Honda Odyssey. Believe it or not, I was looking at the new Audi Q7 and the Volvo XC90 and chose the CX-9 over both of them (and not just because the Mazda is $20k less). In short, we love the Mazda and I feel it is the best car we have ever owned (I have owned about 7 cars). We needed the utility of an SUV/Van that fits 7, but wanted better driving dynamics than the Odyssey. While we lost some of the utility of the van, the Mazda is almost as fun to drive as our BMW. For $45k, the overall level of refinement and luxury is amazing. The car is by far the quietest car I have ever had and almost everything has been well thought and executed. With every car I have owned I frequently thought to myself, why did they do it that way – did they ever drive the car after they designed it? With the Mazda I thought yes, that makes perfect sense (with very few exceptions). Both the interior and exterior styling are great and the car feels so much lighter and smaller than it actually is. The 4 cylinder engine provides more than enough power and I have never felt I needed more. So far we are averaging about 23MPG in mixed driving. All seats are comfortable and the access to the third row and space in the third row is fine for our needs – occasional car pooling for short rides with pre-teen kids (we have two kids). The ride is a great combination of compliant and sporty. It is far more forgiving over broken pavement than either my BMW or the Odyssey, but it is still fairly fun to throw into a curve. I think Mazda has a real winner here and they could compete directly with Audi and Volvo if they just added the option for a few more features: front parking sensors, heated steering wheel, birds eye overhead view, real time traffic on the nav, vented seats, Apple Car Play, and a 10 way driver’s seat. For the $20k difference in price, I was willing to go without these, but if they could make them an option for $5-$10k, that would the decision a no brainer. The Audi and Volvo have a few more available features, but they were not important to me. Further, I just don’t like the styling of the Q7. While it is a great to drive and loaded with tech, who wants a homely car? To me it looks like a bloated station wagon. The Volvo looks nice, but does not ride well. It has that typical truck/SUV bouncy ride. The Audi and Mazda drive more like a car. Further, the Volvo appears to have big quality problems in this, its first model year. I read the owner’s forums whenever I am considering a new car and there are many, many owners complaining about problems they have with the Volvo. Both the Audi and Mazda don’t have nearly the number of complaints. In summary, highly recommended.
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The Best Three Row Crossover under $50K
Clem, 08/15/2016
2016 Mazda CX-9 Grand Touring 4dr SUV (2.5L 4cyl Turbo 6A)
20 of 24 people found this review helpful
Recently bought the CX9 Grand Touring after test driving the Honda Pilot Elite and the Toyota Highlander. The Pilot was nice but Honda does not do a good job of asorbing imperfections in the road. I traded in my 2013 Honda Accord sport and test drove the 2016 Honda CRV as well before pulling the trigger on the CX-9. The Honda's are really nice on smooth roads but fall significantly in my eyes on imperfect roads. The Highlander was smoother on imperfections but felt big and not as maneuverable as the CX9. Both the Pilot and Highlander appeared roomier inside, but one drive of the CX9 and it was no contest. Folks have made a lot of fuss over the 2.5L Turbo, but it is as smooth as butter. The more I drive this CX9, the more I love it. The drive is extremely quiet, smooth, comfortable and more than enough power to do anything I need a car to do. Some are concerned that the CX9 does'nt go 0-60 in 6 plus seconds....really, this is an three row SUV. It will do 0-60 in 7 plus seconds and that is faster than most family sedans. If you are one of those people who need to find something wrong with a vehicle i.e.. v-6 power, turbo, panoramic roof, cooled seats, I'm sure you can find it. If you are truly in the market for an SUV, you have to go and test drive this CX9. We bought the CX9 and our kids are grown. We considered the Lexus RX350 (could not justify the price for us), Nissan Murano (very nice but i was disappointed in the ride quality...we owned the 2004 Murano and loved the way it drove. The 2015 Murano Platinum on 20"wheels did not soak up the bumps as well as i remember the 2004 doing and the V-6 was not as smooth). Have not driven the Durango, Explorer, Traverse, or Acadia so I cannot comment on them and I wish I had taken the opportunity to test drive them as I'm reading good things on the Durango. In the end, I'm extremely happy with my purchase as this is my first Mazda and if this holds up well, it will not be my last.
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2016 Mazda CX-9 for sale near you
3 of 41 listings
- Touring 4dr SUVMSRP: $11,499351 mi away
- Grand Touring 4dr SUVMSRP: $15,336474 mi away
- Touring 4dr SUVMSRP: $18,998265 mi away
See all 41 listings
Better than expected CX-9
DRAC, 06/16/2017
2016 Mazda CX-9 Touring 4dr SUV (2.5L 4cyl Turbo 6A)
5 of 5 people found this review helpful
Build quility is very good but as with any manufacturer, nagging issues are present but not a deal breaker. We were in the market for a replacment vehicle of our 2010 Toyota Highlander which was a total loss due during a flood event. After narrowing our decision down to two possible vehicles (Honda Pilot) and (Toyota Highlander), we decided to compare the two based on cost and driving experience. To keep this review short, neither vehicle (Pilot, Highlander) overwhemed us thus the decision to add a 3rd vehicle to our list. While out and about on day, I decided to drop into our local Mazda Dealer to see and test drive the new CX-9 . Right off the bat, the looks were and still is an instant winner. Needless to say, the test drive was convincing enough that It lead to our decision to purchase. Compared to our previous vehicle, the CX-9 is night and day. The new Pilot was larger and faster than the CX-9, but it drove like it has wobbly knees compared to the CX-9. The Highlander was in the hunt, but the CX-9 offered more bang for the buck in comparison. We recently took the CX-9 on a 5000 mile road trip from the Gulf Coast to the Grand Canyon and Yosemite National Park. If anyone has any concerns about the preceived lack of power coming from a 4 cly turbo motor. I can attest that this trip easily laid these concerns to rest. The drivetrain performed without a hitch and in short. my wife had to keep telling me to slow down. 80 mph + is a breeze for this drivetrain. (Lol) Overall we averaged 24 MPG on this trip and if this dosen't sound too overly empressive then consider this. We spent nearly a third of the time on the road with a head wind of 10 to 20 mph. Combined that with several mountain ranges etc, traffic jams and accidents, and all things considered, I believed the mileage achieved was better than average under these conditions. The vehicle was comfortable and quiet with minimal wind and road noise.
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Problems from the get-go
Don't buy Mazda, 09/05/2017
2016 Mazda CX-9 Grand Touring 4dr SUV (2.5L 4cyl Turbo 6A)
8 of 9 people found this review helpful
Ugh, how I want to love this car. I've owned it for one year & not only has it been in the shop now five times for the same problems that are still unresolved, it showed problems before even driving it off the lot. It started with the display not coming on. Black screen. This happened right after I wrote a $40,000+ check before even driving it. The solution... restart the engine. I mean, really? It happens about every three weeks & they just keep updating it. Which is nice but hasn't worked. Before I hit 300 miles the car started making knocking sounds when turning left or driving on uneven terrain. When I say uneven I'm not back-reading. I mean pulling into my driveway or over a speed bump at 5mph. They've replaced the control arms & bushings with no success. I just returned from a fifth service appointment where the mechanic said it's not uncommon & that he's worked on the exact problems in these cars before, but didn't even check my car for these things because he didn't hear it for himself after a 5 mike drive. I heard it twice on my 30 minute drive home after they had it for a week and a half. To top it off, the car already rattles inside too. I bought this car new to avoid service issues. However, I have never had issues with a vehicle - especially new - like I have with this. Wish I could turn back time & purchase something reliable. I honestly feel like a beta tester of a car that wasn't ready to be released.
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Really Amazing Overall
VO, 06/03/2016
updated 06/19/2017
2016 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
8 of 9 people found this review helpful
If you like a great responsive sporty SUV this is your car. Yes as other review said third row can be a little more roomier but if you don't use it very often the cargo space is great. It is very well designed inside and out, very quick to accelerate and handles as a sport sedan. Entertainment system can be improved as it has software glitches. Also IOS CarPlay should be standard but it is still not available. The advertised MPG is not true. It is impossible to get over 24 MPG driving only on highway without A/C. Your normal combined MPG is around 20 when driving in the city and highway. But overall it is one of the best cars of this class on the road. Fun to drive
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