Skip to main content

Used 2021 Mazda CX-5 Consumer Reviews

4.4 out of 5 stars
113 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example

Trending topics in reviews

Pros
Cons
4 out of 5 stars

Great vehicle

KS2, 12/01/2022
2021 Mazda CX-5 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
3 of 3 people found this review helpful

Plenty of upscale amenities like heads up display, power everything, turbo, Bose sound and more. The one negative is the display is not touchscreen. Dont believe the sales person, it socks.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

Still In Love!

Holly cx5, 05/29/2022
updated 06/07/2023
2021 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
3 of 3 people found this review helpful

I’m absolutely in love with this vehicle, driving is now a treat! Comfortable elegant sporty and affordable! My only complaint is Apple CarPlay and my Sirius app on phone don’t always cooperate.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
2021 Mazda CX-5 for sale near you
3 of 158 listings
See all 158 listings

4 out of 5 stars

Good solid value

Mjobmi, 04/10/2022
2021 Mazda CX-5 Carbon Edition 4dr SUV AWD (2.5L 4cyl 6A)
3 of 3 people found this review helpful

The Mazda marriage with Toyota make this a contender. Good build well balanced drives well in city and down the highway. Long list of safety features standard. The 2.5l SKYACTIV-G and 6speed trans are next to bullet proof The only 2 issues that keep this from being a 5 star pick is 1) the keyfobs have the buttons on the edge and I often set off alarm/lock/unlock by just carrying keys in pocket 2) the Mazda Connect system is weak. No touch screen and a clumsy menu make this a frustrating feature. The only savior is Apple carplay and Android

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

Almost perfect compact SUV

James, 08/19/2021
2021 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)
3 of 3 people found this review helpful

Cons: lower than competitor MPG, cargo room, somewhat boring-looking rear design, a bit chunky, visibility Pros: Great overall design (especially the front), top-quality interior, great powertrain options. Basically everything else is top notch.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

Was not looking for a CX-5, but glad it found us!

Rachel G, 10/29/2021
2021 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
3 of 3 people found this review helpful

My husband and I were looking for a size upgrade from my (purchased previous to meeting him) 2017 Honda HR-V. He's 6'3", and let's just say it was a struggle. I researched new vehicles online for a few months. Full disclosure- my list only included 0% financing offers. While I wanted to stay in an SUV, Mazda was running a special on the 6 at the time. Having never driven a car, I thought "why not test drive it and see". Side note- it was absolutely fabulous... but same problem, not a great fit for the hubby. We were on our way out when our salesman asked if we had looked at the CX-5. My first thought was "nope, too much $, will not pay for financing"... but we took a look anyway and I sure did like what we saw. Now, we are not "fancy" people. I did not want leather/sunroof/bells/whistles/etc... just a solid, reliable, small SUV with enough cargo space for groceries and the occasional small furniture purchase. I was definitely interested in the newer safety features available, but thought they would not be an option without a high-level trim. I was wrong. One test drive in the CX-5 Touring and we were in love. Plenty of head/leg room, extraordinary amount of standard safety features, good gas mileage, luxurious interior, unique exterior styling, sturdy build, comfortable, and fun to drive... all at the right price point ($29k). Happy ending, we did get the 0% financing and the perfect compact SUV to fit our needs. Have had it for 4 months now and have no complaints. Definitely recommend!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

2021 Mazda CX-5 GTR (Grand Touring Reserve)

Jim , 12/22/2020
updated 12/28/2022
2021 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)
20 of 30 people found this review helpful

Some dealers were competitive on the price of CX-5. Some dealers were not as responsive (3 or 4 days to respond) to our quote request and another gave us the MSRP price minus $100. What sold us with the Trade-In value we received. There was a big disparity between dealers on the Trade-in value. In the price range of the CX-5 we felt we received a good value for the money. There were better driving SUV's but once you added options we use then the value wasn't there. 2 years old and working well… Happy with it… We took a couple 500 mile trips and it worked well. I like the cruse control with radar… CX-5 does burn 1 quart of oil every 2500 miles.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Great Buy

Sergio, 02/21/2021
2021 Mazda CX-5 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
13 of 19 people found this review helpful

This is a great handling car. To get the same level of driving you would have to step up to more luxury brands. None of the mainstream brands come even close. Great reliability ratings. Premium interior and superior fit and finish. Quite too.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
3 out of 5 stars

Snug seats & Priced Over MSRP

Lamont Cranston, 07/04/2021
2021 Mazda CX-5 Carbon Edition Turbo 4dr SUV (2.5L 4cyl Turbo 6A)
25 of 39 people found this review helpful

The Mazda CX-5 is a nice SUV as all the reviews agree, but it's not for everyone. The sporty image Mazda is striving for results in heavily bolstered front seats that are not comfortable for everyone. The turbo charged engine is only available on the upper trims pushing $38-40,000, and the Carbon edition with an MSRP of about $33,000. We went looking for the lower priced way to get the turbo, but dealers are treating the Carbon edition like it's already turned into a diamond, adding $5000 to the sticker plus the phoney alarm for $1300 and the Scotch tape on the door edges for $399. Dealers seem to think buyers will forgive and forget these scams when inventories grow in the next few months, but I have never gone back to one dealership that tried to screw me over in the 70's and I have put this Mazda dealership on the same list.

Report Abuse
5 out of 5 stars

1st CX-5, Already Impressed

Pat, 10/25/2021
2021 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
4 of 5 people found this review helpful

Purchased a new 2021 Grand Touring w/Premium Pkg. Dark Blue w/black leather. It's FWD and non-turbo which is perfect for our driving style and region. The engine is plenty peppy and the 6 speed auto shifts like perfection. The interior is very luxurious. Heated and cooled seats. Bose stereo. Heads up display feels like you're driving a Vette. Memory seats which is great since me & my spouse both use the car and ratcheting the drivers seat manually in our old car was a pain. Now we just push a button. Wife likes the power liftgate, something our old car didn't have either. Really like the way it drives. My only complaint would be the budget tires they use. I'll give Mazda a pass but it's one shortcoming for such a fine automobile. Haven't really checked fuel mileage yet but expect 28-32 average. Plan to keep this for many years.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

Happy! Happy!

Darlene, 08/20/2021
2021 Mazda CX-5 Sport 4dr SUV (2.5L 4cyl 6A)
4 of 5 people found this review helpful

I've just upgraded from a 2018 Mazda 3 to a 2021 CX5 . I love them both. They both handle well, never had any issues with the 3 and expect the same with the CX5. Mazda has me hooked!

Report Abuse
Items per page:
10