Used 2021 Mazda CX-5 Consumer Reviews
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The best SUV in the market
Lazara, 01/27/2021
2021 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
40 of 49 people found this review helpful
If you are looking for a safe, stylish, and simple car to drive, the Mazda CX-5 Touring Preferred is your best choice. It gives you leather seats, blind spot monitoring, Apple Carplay, power gate lifting, keyless entry, remote start and so much more. For a reasonable price you can get everything you need to enjoy a short or a long ride. The safety features are one of the highest in the market and the style of the car is comparable to any high-end vehicle for this class, size and price.
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Great CUV, but the Bose stereo, not so much ...
BrianM, 02/04/2021
2021 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
32 of 39 people found this review helpful
The CX-5 Grand Touring (base trim - no Prem Pkg) is my second Mazda to lease, and overall I'm pretty pleased. Having come from a larger 2018 CX-9 Grand Touring, the 5 is a great CUV that fit within my current budget. Its ride is a bit on the firm side, which will take time getting used to, after having the smooth ride of the 9. The non-turbo engine, however, is peppy and punchy, especially when used with the manual / paddle shifters in Sport mode. The larger 10.25" info screen is also really great. The one feature that falls terribly short, in my opinion, is the Bose stereo. The sound, even with the treble at its highest setting, sounds muddy and muffled, and doesn't have the same crispness and depth as the Bose systems in the 9, the new 3's and the very new CX-30. Being in year five of its current generation, the 5 would benefit GREATLY from the same Bose 12-speaker system found in the new 3 and CX-30. That particular upgrade would raise the bar for this CUV sky-high.
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2021 Mazda CX-5 for sale near you
3 of 62 listings
- Grand Touring Reserve 4dr SUVMSRP: $26,99881 mi away
- Grand Touring Reserve 4dr SUVMSRP: $26,99993 mi away
- Carbon Edition Turbo 4dr SUVMSRP: $27,96633 mi away
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Love My Silver Fox!
KKLifewriter, 05/18/2021
2021 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
16 of 19 people found this review helpful
While this car was originally my third choice––and the last make and model that I test drove––I immediately was sold on the comfort, style, and performance. I drove it 1700 miles within two weeks of the purchase, and it was the most comfortable ride I've ever had. The safety features, the sound system, and so many other factors made the trek through mountain passes and the desert very enjoyable.
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Mazda CX-5 Grand Touring AWD
Rudy G., 04/06/2021
2021 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
18 of 22 people found this review helpful
Very Happy with the car so far. The CX-5 has plenty of power with the standard engine. The car was purchased for my wife and she is the main driver. She loves the Red color and the optional moon roof and the Alloy wheels. The CX-5 has plenty of room for even for big guys like me. I have driven the car about 100 miles so far and it handles great. My wife on the other hand is still getting used to the handling. Her last car was a Ford Fusion which had a much different ride. She just needs to drive it more to get used to the different handling. I have a Chevy Traverse which has a similar ride but softer because its a larger vehicle. Overall we are both happy with the purchase. Wayne Mazda in NJ gave us a good deal and we would recommend them. We narrowed down our decision to three vehicles. The CX-5, RAV 4, and Nissan Rogue. I had already made up my mind but my wife was undecided until she saw and I test drove the CX-5. The style and color won her over.
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Great SUV, but Needs to Address Issue with Stereo
GTaylor, 01/13/2021
2021 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)
40 of 51 people found this review helpful
I have had my 2021 CX-5 for several days now and for the most part think it is perfect. I purchased a white one in the Grand Touring Reserve trim and it has everything I could ever need. The build quality on literally everything is superb. The one issue I have with it, is in how the stereo system is controlled. There is no way to easily switch through my favorited XM stations without taking my eyes off the road and going through multiple actions on the console control system. Oddly enough, there is a way to semi-easily flip through the 100+ other stations that I don't listen to. Both the Mazda3 and the CX-30 have functionality on the volume knob that allows for switching through your favorites by pressing left or right, but when you pay more money for the CX-5, this isn't included. Overall, I love the CX-5, but if I would have known about this issue before my purchase, it may have been a deal breaker, since it creates a major distraction anytime I want to change the radio station to one of my preset favorites.
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Just enough
Bob-o, 03/03/2022
2021 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
5 of 5 people found this review helpful
I have always owned Honda and Acura products, but with the shortage, and the economy, I decided to down size from my Acura MDX lease. If you notice with the shortage, lots are pretty empty. I could have waited for the right Honda I wanted, but the Mazda's were in stock, hence the CX-5 and CX-9 rocket in sales the last two months. The interior of the Mazda is very nice. All the materials feel top notch, except for the lower doors and the floor mats and carpet. Worst Floor Mats and carpet ever! Cheap and hard to vacuum. The Infotainment screen is finally larger, but working it is annoying with the knob controller. I have gotten used to it, but would not buy it again just for that. Voice commands are not much better. Little things like the heated steering wheel is only warm on the sides, not the top or bottom, and the button is on the console? The power seat setting and memory is on the seat itself, and does not light up at night. When you set your power seat, it does not set your mirrors as well, so after maintenance or car wash, I always have to adjust them, unlike my previous car which adjusted with the hit of the memory seat button The rear headrest should be able to slide down and be flush with the back seat (Acura does) for better visibility I got the regular 2.5 engine, as I am not a fan of Turbo's. While it is decent enough, the transmission could be quicker. Gas mileage is also disappointing for a 4cyl with a six speed auto. Overall it is a very nice SUV, but with just a little stretch of that wheelbase and maybe better OEM tires, the ride could be just that much better. I will be replacing the TOYO tires with Michelin when the time comes. I usually only keep my cars for 3 years but did not lease, but we will see
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Signaturely well done!
Shankapotamous, 11/02/2021
2021 Mazda CX-5 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
5 of 5 people found this review helpful
I've had my Signature now for about 6 months and have put 10k miles on it (runs between NC and MA). First, a shoutout to Edmunds Mazda leasing information person who responded quickly to my request. Got it just before going into the dealership and shamed them into rolling back the 3x lease rate they wanted initially. Great info, and wonderful responsiveness! I had resisted going the SUV route for a long time, but the sporting drivability of this vehicle has won me over. I love to power into corners and feel the rear-wheel steering adjustment improve the tracking is wonderful. And yes, the suspension is stiffer than some people like, but it also improves the driving experience for me. Take a spirited test drive if you're not sure. Coming from an Infiniti Q50, I still miss rear-wheel drive acceleration on occasion, but it looks like the CX-5 (CX-50) will have that when my lease is up so I can live with this quibble for now. And although the CX-5 doesn't have all the luxury bells of the Infiniti, I still love getting 90% of it at 65% of the price! Another ding is space, for people and for storage. I have not had any complaints about people feeling like there's not enough room for them, so not a problem for me. I will admit to occasionally wishing for a few more inches of storage space though. I can work through it by reclining the front passenger seat though, so no showstoppers yet on the storage side. Fit and finish are very well done. I wasn't sure initially about the Caturra leather being the only seating option (brown?), but it's such a rich color I love it. Ergonomically, I would wish for more aggressively bolstered seats, but my friends all think the seats function great from their perspectives. The non-touch screen required only a short acclimation period; the controls in the center console are easy to find by touch and then get to navigation, entertainment, or communications. I'll grouse about my inability to use voice controls effectively, but it's most likely me. All in all, a great first SUV for me, and a great choice for others!
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Excellent car!
Penny Dingess, 07/30/2021
2021 Mazda CX-5 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
8 of 9 people found this review helpful
This is a peppy small suv. It handles well.
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Excellent Vehicle So Far
Jennifer, 06/09/2021
2021 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
12 of 15 people found this review helpful
I just leased a 2021 Mazda CX-5 Grand Touring at the Byers Mazda on Billingsly Road in Dublin, OH. So far the vehicle works great. I wanted to upgrade from my 2018 Mazda 3 hatchback due to hip and back pain in order to assist in comfort and ease in getting in and out of the vehicle and for sitting for long periods of time. In the short time I've driven it, I've already noticed a different. I feel extra safe in this vehicle as it has so many fancy safety options that I didn't even know existed. It is a smooth ride, very quiet, and runs great! This is my third Mazda and even after looking around at other brands, I still chose Mazda. Great quality vehicles, great sales, and great service!
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Couldn’t be more thrilled!
Kristin Moore, 12/30/2020
2021 Mazda CX-5 Carbon Edition 4dr SUV AWD (2.5L 4cyl 6A)
22 of 29 people found this review helpful
After driving an Audi Q5 for years (which I loved), I actually love my Mazda CX-5 Carbon Edition even more! It feels modern and sleek. I had no intentions of purchasing a new car, let alone a Mazda. They won me over. I am so happy with my purchase.
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