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Used 2017 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A) Consumer Reviews

4.0 out of 5 stars
33 reviews

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5 out of 5 stars

Great features for an affordable SUV

Bruce Hall, Brentwood, TN, 03/26/2018
Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
3 of 3 people found this review helpful

This is my second CX5, this one a GT, previously a Touring version. All of the issues I had with the 2015 have been resolved with the new model. Less noise, a better sound system, updated dashboard and addition of rear cross traffic alert. The upgrade to the GT is well worth the money with the quality leather interior, moon roof, voice activated phone and navigation, adaptive cruise control, lane keep/assist etc. If one is looking for a soft ride, this isn't the right choice as the low profile tires and sporty suspension give a lot of road feel. If you want to drive like you are in a sports car, this is the right SUV in its class. It inspires a lot of confidence when cornering although the brakes in this model are still less than I would like to see.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Good value for the price

Issac, San Mateo, CA, 07/10/2022
updated 08/23/2022
Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
3 of 3 people found this review helpful

I bought a certified used CX-5 Grand Touring. The overall design and look is good for the price. However, the car is underpowered for my taste. But it feels much better when I put the 91 Gas. Very quiet inside the cabin and smooth on the highway, it much quieter than Lexus NX 2017. But the infotainment system stated acting up recently. Mine already started crashing every few hours. Im planning to take it to the dealership do a firmware update. I installed a Apple Car play and I love it. So, I recommend this upgrade. UPDATE: Infotainment system started acting up. There is a known issue known as ghost touching affecting tens of thousands of Mazda Vehicles. Mazda should take responsibility for this, instead of passing the cost of repair to customers. Im not very impressed with the car.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

This car has paint is chipping!

r canter, Bend, OR, 09/29/2018
Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
22 of 33 people found this review helpful

This cars paint chips everytime the smallest pebble hits it. I have owned this car for less than a year and the front hood is covered with about twenty paint chips! Before you buy this car be sure to google "bad paint on mazda cx 5". My understanding is that the paint is supposed to be some sort of eco friendly paint. I would estimate the immediate decline in resale value of my car to be about $5000

Performance
3 out of 5 stars
Comfort
2 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

2017's best automotive bargain!

James Lewis, Santa Maria, CA, 05/20/2017
Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
16 of 25 people found this review helpful

My wife waited 4 months for this car to come out and we are glad she did. Mazda listened to the automotive community on just about everything they criticized and made changes accordingly, not that there any show stoppers with the 2016 version. To me, it looks like they copied a lot of the best things from the european SUVs to make this car an amazing bargain. The interior is so nice it would make an Audi or BMW blush in comparison. And let's face it, that's where you spend your time. Just as well, as the exterior is still a toad in my opinion, despite Mazda's effort to make you think otherwise. Our Grand Touring version, with the sunroof and upgrade sound system option package, has all the latest bells and whistles that we need; the only thing it doesn't do is park itself. But with a back up camera, if you can't parallel park, perhaps your proficiency needs to be addressed??? The sound system is by Bose, and as expected, is a waste of money. A bog stock late model Dodge mini van's sound system (have one at work) destroys this car's system. But then again, I have only heard one factory system as good as the Dodge's, and that was in a bone stock Jeep Grand Cherokee Loredo... Makes me wonder if Chrysler has cracked to code on audio hifi and none of the auto rags has noticed or cared, as they don't spill ink on that subject. The engine doesn't compare to anything Honda makes. It's large displacement 4 cylinder lacks that sewing machine smoothness you would expect to have in such a nice vehicle. And the mileage and power isn't anything to brag about either. The average we get is about 31 MPG, and if pushed past 70 on the highway will get less than that. Some of this I blame on the use of a 6 speed automatic, I suspect the rest is attributed to aerodynamics similar of a barn door... As much as I don't like driving with a variable ratio transmission system like Honda and Nissan utilizes, I personally find it very easy to get great mileage with that system, just by paying attention to the sound and feel of the drivetrain. Mazda: If you are going to stick with a traditional automatic, more gears are needed now to stay competitive. It's too bad they didn't provide the option of the turbo motor from the CX-9; that would make this vehicle unbeatable. But Mazda has always had issue with providing killer options in the engine department; for proof look no further than the Miata. All of this is nitpicking. Dont walk away without taking a close look and a test drive. If you buy this car like we did, every time you drive it you will marvel at how Mazda provides so much vehicle for so little money. Amazing.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Good but not great

STL driver, Saint Charles, MO, 12/28/2021
updated 01/03/2023
Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
4 of 5 people found this review helpful

We test drove a Honda CR-V and an Acura RDX, and Mazda drove much better. This little SUV isn’t the quickest, nor the roomiest, nor the most fuel efficient, but it drives fairly good. It is quiet on the highway. Some negatives to consider: the car is underpowered and the infotainment is a joke. Some positives to consider: it has been very reliable, the ride is quiet and compliant, and the Bose sound system is decent for this price range. If you are cross shopping, please do yourself a favor and drive an Audi Q5, BMW X3, and a Lexus. I think those will cost more but fix all the negatives with this car. Update: We have about 28k miles on our 2017 Mazda now. The good: highway comfort is good, the fit and finish hold up well. The bad: The entertainment system is a total junk. There is an option to upgrade to an Apple Car Play for $400 but we have not done so. The lack of power from the engine is another smaller negative. This car could really use some extra power. Overall, we'll keep this car until the wheels fall off but in the future we'll buy a Lexus or an Audi Q5. UPDATE: The CX5 now has 36k miles. No problems. We just complete the wearable items like tires, oil, battery. No issues and the same gripes about inadequate power from the engine and the infotainment system is a total junk. If you are shopping for a vehicle, consider Lexus RX or an Audi Q5, although the newer Mazdas suppose to be a big improvement over the 2017s.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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