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Used 2016 Mazda CX-5 Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A) Consumer Reviews

4.1 out of 5 stars
15 reviews

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2.88 out of 5 stars

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cx5problems, Cleveland, OH, 05/04/2015
Mazda CX-5 Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
12 of 35 people found this review helpful

If you use Bluetooth avoid this car. Also don't be fooled by the cute screen and control knob, they can be a pain. The voice recognition for dialing is beyond bad, it is useless. There is no voice training so it does not improve over time. I tried everything to "call home", gives different messages all the time, a couple times it worked BUT did not route call thru the car speakers. Usually it displays a random contact and asks if this is the number I want to call. I created another contact "house", I said "call house", everytime I do this it jumps to the navigation screen. WTF. Manual says dealer can turn off the daytime running lights from always being on during the day, nope !!!

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4 out of 5 stars

CX5 Touring-standard no extras

cx5rocks, Hudson, NY, 05/11/2015
Mazda CX-5 Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
10 of 29 people found this review helpful

I just have my 2016 CX5 for about 4 days (hence the 4 star review) and so far I am loving it. Still can't tell much about the fuel economy as I haven't driven it that far yet. So far I love how it has a smooth acceleration and can go pretty fast pretty quickly. I am no expert when it comes to cars, the other car I drove for 8 years was another Mazda(3)which is now my son's car. I am hoping it will be true to its EPA estimate of 26/33 MPG or 29 combined. This is the first time I have owned a bigger vehicle, most cars I have owned were compact sedans. So the fuel economy is quite important. I didn't get the optional navigation system as for the moment I don't have use for it.

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4 out of 5 stars

Great Car! But it does have it's interior issues

Josh, Sacramento, CA, 08/20/2015
updated 08/18/2016
Mazda CX-5 Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
1 of 1 people found this review helpful

I have had my car for a little less than a year. It has about 12,000 miles on it thus far. I have taken it on some great road trips in the mountains and the beach. The amount of cargo it holds is great! The steering it great, the power of the engine is great, but seems to struggle a little bit when going up inclines. When I say inclines, I mean freeways going up a hill. I thought that the engine wouldn't struggle as much as it does with a 2.5 engine...but it does. The breaking is great on the car and the steering is able to turn better than my Honda Accord! The stereo set up is kind of wonky and not very user friendly. I love the back up system! Nice big monitor to see whats behind you. The AC vents are placed in odd places in the front and the air flow for the passenger and driver is awkward and not really direct. The placement of the center monitor is to blame for this. One of my biggest gripes with the car is the quality of the interior seats! THEY SUCK! the material after only having the car for a short time is already deteriorating and unraveling. This is due to the seat belt rubbing against the side of the seat! I'm not sure if this is happening because of my height, but this seems like a design flaw Why they chose such a cheap material to put in the car is beyond me, but as a car buyer I am NOT happy with it at all. In very hot weather, around the front video screen monitor, the material is starting to bubble and come off...NOT GOOD! I LOVE the car, I really do, but the interior quality of the seats is no good and I can see myself getting them re-upholstered in the near future. FIX IT MAZDA!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Won car of the world reliability and technology.

CHRISTINA Grafius, Hesperia, CA, 04/04/2018
Mazda CX-5 Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
1 of 2 people found this review helpful

After you test drive this car and compared to others you're never want another car. The handling n steering is superb. So much technology and safety features it will blow ur mind. I've never felt so safe and comfortable in my Mazda Cx-5 touring. Best thing is they have so many trim n accessories u can add that it gives u a personalized look.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Just keep looking, would not recommend, depreciati

DDCJ, Baton Rouge, LA, 12/24/2017
updated 06/28/2019
Mazda CX-5 Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
1 of 3 people found this review helpful

Moving from the Mazda Tribute to the CX-5 was a huge mistake! In a year's time the car depreciated over 50%. After having the car one year there were weird issues occurring such as the plastic buttons wrinkling, the dealership said it was the paint but it was as if they covered the buttons with contact paper because it was not paint. Keep in mind to replace this part took 3 weeks in a entire new control panel had to be put in. The windshield cracked within two and a half months of me owning the vehicle. It was caused from a rock going about 5 miles per hour in a huge rain storm. After researching this recently, I saw this is a very common issue with the 2016 Mazda CX-5 when reviewing the consumer officially reported complaints. Although not the case with my vehicle, it was stated that windshields have been cracking overnight due to frame issues. Please feel free to review this further. The headrest is awkwardly forward and is very uncomfortable. I do feel that this helped contribute to a concussion I received in a rear-end accident where I was at a complete stop. This was also reported by 2 different people on the Consumer complaint Government website. Please note I have not officially complained and I'm not one of the ones on the complaints for either the windshield or the headrest. The entire front seat components and the frame was bent in the accident as well and it took almost 4 months to get the seat in. The seat itself without the frame in reconstruction underneath cost $1,000. So parts are hard to get and are costly. I had loved my dealership and had use them for 10 years and this was my third new car off of their lot. They were not able to help me restore my car after the accident even though I used their body shop. I did contact the corporate office of Mazda and they were not helpful either but could only recommend taking it to another dealership. I personally did not feel safe in this car after my accident. I do realize I might have sustained more injuries in another vehicle but I do not feel the CX-5 protected me. I did choose to get rid of the vehicle and lose the over $10,000 I put into it and also incurred a $5,000 loss. My update is still as I stated before. I am Glad I left this POS behind. I do feel bad for whoever bought it.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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