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Used 2016 Mazda CX-5 Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A) Consumer Reviews

4.1 out of 5 stars
15 reviews

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5 out of 5 stars

What are you waiting for? GO GET A MAZDA CX-5!

Dave K., Granite City, IL, 10/23/2015
Mazda CX-5 Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
13 of 16 people found this review helpful

I've only had my CX-5 for a week, but I can already tell I'm going to love it long-term. The ride is very nice -- you feel the road, but it isn't jarring. The ECO/Sport function is pretty cool. While ECO gets you the best gas mileage, Sport gives the car a little kick, allowing it to handle a little better and accelerate faster. I'm getting around 29 mpg in mixed driving. I'm looking forward to taking it on a long trip to see how the gas mileage tops out at highway speeds. The exterior is very nice - modern without looking funky. The interior of mine (the Touring FWD model) is very, very nice. Honestly, if someone blindfolded you and put you inside, you would swear it was a true luxury vehicle. It's very modern and sleek. Even though mine has cloth seats (I am accustomed to leather), I really enjoy them. Very nice looking and quite comfortable. Now the best part -- I got mine which retails for around $26,095 delivered for around $23,750 with the Nav package. I think I got a very good deal. The dealer rolled in some Mazda incentives to get it to that price and it was actually under dealer invoice for the car. Not sure how they did it, but I don't care. One other nice thing... the navigation option is a $400 option and it is "installed" by means of a SIM card that fits into a slot just below the Infortainment screen. There's literally no installation. If you want Nav, pay the $400 and get it - they don't need to mess with the dashboard or engine compartment. And the Nav is very nice (made by Tom Tom and upgradable through a computer connection when maps need updates). I am absolutely thrilled with my Mazda CX-5 and I'm almost baffled that I could get a car this nice at this price. If you're looking for a mid-sized SUV/Crossover, this is it. Great gas mileage, remarkably nice design work, and plenty of cargo space. Like all mid-sized SUV's, the back seat is a little short of leg room, but not too short, unless your back seat passengers are really tall. Test drive it, then buy this. You will not be disappointed. P.S. I did tons of research on this, and I previously owned a well equipped Ford Hybrid Escape. Nothing in this class holds a candle to it. And I dare say some of its luxury competitors (Lexus, Infiniti, etc.) can't come close to the fit and finish of this SUV, even at $10 - $15,000 more.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Differences between Touring and Grand Touring

W. Martin, Pleasanton, CA, 12/27/2015
updated 01/03/2018
Mazda CX-5 Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
56 of 75 people found this review helpful

First let me preface by saying that this was the quickest I have ever made a decision on a car, so some of my disappointments are my own fault for not doing better research. Short story: sons car died completely, he desperately needed a car but just starting out after having graduated this year not in much of a position to make a car payment, so I gave him my '06 Kia Sportage EX (in great condition) and bought a new car in 2 days. I normally take several weeks to research. Overall, I do really like the car. The interior is classy for a car in this price range. I especially like the "commander" knob and layout of the infotainment system controls, and I like the exterior design. It handles great though the seats are a little hard (I have not taken it on a longer trip yet to see how they are for a couple of hours, but maybe over time they will "break in"). I kind of wish I done a bit more research between the Touring and Grand Touring models and had maybe paid a little more for the GT. Looking at the Mazda webpage comparison charts, it seemed that the main differences were things leather seating, Bose speakers, heated outside mirrors, and a moon roof. All of which I though I could live without (actually never much cared for leather seats anyway, and had a moon roof in my Kia which I realized over the years I rarely opened anyway). I assumed things like the infotainment system was the same in the two models (other than the Bose sound, which I assumed to be Bose speakers). Now that I have owned the touring model for over a month, I have come to realize there are more differences than are pointed out in the Mazda literature. Actually the salesman did not even point out any difference or try to steer me to looking at a GT model. I said I didn't particularly need leather so I was thinking of the Touring model, and that's all I ever saw. It was never pointed out for example the instrument cluster in the GT provides much more information than in the Touring. Though the clusters appear to look the same with the car not running, the LCD trip computer in the GT has a completely different display and features such as when a warning light comes on, will actually provide text as to what the issue might be. When test driving I forgot to listed to the sound system. Unfortunately the sound system in the Touring is not that great in my opinion. I never heard the Bose system for comparison, but assumed that my no-name brand Kia sound system sounded really good and any system they put even in a not-top-of line model would still be pretty good.. not necessarily the case (but again, my fault for not researching it better). I am still learning, but am also not so sure that there are features of the infotainment system that are disabled in the Touring that would have been available in the GT (even though the systems are the same). For example, the manual seems to indicate that you can receive emails, though that does not seem to be an option for me. (Update: you receive emails. Though there is some limited functionality. Not a difference between the T and GT but rather a difference between iOS and Android phones... more functionality with an android phone) I knew that the Touring did not have Sirius radio, though it actually shows up in the infotainment menu, it's just disabled and greyed out and cannot be enabled.. so the system in the Touring appears to be capable, but because it is not a feature, you can't sign up. The one thing that is fairly poor is the owner's manual. It covers all models of the CX-5, but for whatever reason, the manual never refers to the Sport, Touring or Grand Touring models by name. They list "Type A" or "Type B" instrument clusters, or the "Type A" or "Type B" audio and Bluetooth systems without ever saying which models have which systems. You actually have to read through and start comparing how things look in the pictures to determine which "Type" you have. That's how I found out there were different instrument readouts between the Touring and GT and that I had a Type B instrument cluster. When it comes to the audio, apparently the Sport has Type A and the T and GT have Type B radios and Bluetooth, but it's by process of elimination and sitting in the car and comparing the displays and what features are available. Overall, I'm not at all unhappy with the car, my advise would be though to look at the different models for the differences in features that may not be pointed out in the literature before your make your decision. Update: after 2 years, still love the car, though still wish I had gotten the GT and the radar cruise etc. package. The Bluetooth/infotainment system isn't the best. I actually really like the display (the limited color scheme looks good with the rest of the interior) however it seems to have trouble connecting about 20% of the time.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

UPDATE: Mazda - STILL Excellent dependable!

AlamoMike, San Antonio, TX, 08/28/2016
updated 03/05/2018
Mazda CX-5 Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
9 of 12 people found this review helpful

UPDATE-3-2-2018 Wind noise on highway still too high and interferes with radio sound. (No is not tire noise) UPDATED 8-31-2017 - Still enjoy this car. Doing more highway driving lately and notice the wind noise. Sometimes interferes with the sound of the radio. Gets great gas mileage on road. Looks much the same as 2015 - handles good, good performance - took the original tires off and bought Michelin - smoother ride, handles better and much more tread. If you wear polarized sunglasses you will see patterns of small circles in the rear deck glass. Seems that way in many models of cars, not just Mazda. Quality of glass now?? They may tell you the window is factory tinted, but it is not - just stained without any UV protection. Tinting does not help patterns of small circles disappear either.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Zoom Zoom is True

Donna Facha, Sacramento, CA, 12/21/2016
Mazda CX-5 Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
2 of 3 people found this review helpful

I LOVE my 2016.5 Mazda CX 5. It handles great, rides great. I just love it, what can I say.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Wish I never bought it

Jerry c, Columbus, OH, 08/20/2015
Mazda CX-5 Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
32 of 83 people found this review helpful

Nothing major but little things that drive me nuts. Trans hangs often at 50 mph, dealer says that is "normal". A warning message EVERY time car is started telling you it is dangerous to use electronic controls when driving, takes a 5 seconds or more for it to clear meanwhile the radio, cd, etc is playing and you have no way to stop it until warning times out. After a few hundred times I don't need the message anymore. Dealer "claims" the daytime running lights can not be turned off during daylight , the manual says they can but dealer says the manual is wrong! Everytime I change a station on the radio the sound drops to low and comes back up slowly over 3-5 seconds.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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