Used 2019 Lincoln Navigator SUV Consumer Reviews
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No replacement for displacement
USN, 10/09/2019
2019 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
24 of 24 people found this review helpful
We’re a Ford family, a new Superduty every 3-4 years for towing and still have my 2003 F-150 for routine ranch duties. I can count on one hand the number of check engine lights in >15 years and hundreds of thousands of miles (and tons), on multiple trucks. That being said there was a lot of gripes for my last Navigator (‘08), wallowing with every breeze or rut, gutlessly, down the highway. Grudgingly we stuck with the always-something-wrong but more planted and fun to drive Escalade ESV’s—just never past the end of the warranty. Lincoln finally did it right and this is easily the most comfortable vehicle I’ve ever owned: the seats are unparalleled, ergonomics are perfect, great storage and it drives like a crossover. My only gripe is I miss the Caddy’s V8 punch. Although the speedometer climbs faster it just doesn’t feel as fast or confident during 2-lane highway passing. It linearly hurdles into, and calmly/quietly handles, speeds which get you one free phone call and maybe that’s why it doesn’t feel as fast but I really wish the turbos were blowing into two banks of 4 cylinders. Well and the rear TV’s can only be figured out by the kids. Of note we’ve averaged 16.6 MPG over ~8,300 miles of mixed driving, albeit we live in rural Texas so not much city and higher-speed highway.
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Love! Love! Love it!!!
KAP, 09/12/2019
2019 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
32 of 33 people found this review helpful
I moved from the Cadillac Escalade to the Lincoln Navigator and I am so happy I did. The seats are so amazingly comfortable, I feel like we all have more room (even though I went from extended version of Cadillac to the smaller sized navigator) and the technology is amazing! It drives so smooth and has so many wonderful features! Couldn’t be happier!
Lipstick on a Pig - Junk
Heidi Seeger, 07/07/2020
2019 Lincoln Navigator L Select 4dr SUV (3.5L 6cyl Turbo 10A)
38 of 40 people found this review helpful
After 15 months, nine times in the shop and 45 days without my car, my brand new 2019 Navigator has FINALLY been deemed a lemon. The transmission was slipping and the engine was burning oil. Lincoln told the dealership to put oil in the car and give it back to me!!! Lincoln refused to replace the engine as well as the transmission. Sadly, I absolutely loved my Navigator. It had all the bells and whistles you could ever want but mechanically the car was junk. Please don’t fall into the same trap we did. These are beautiful luxury cars but they are horrible and Lincoln’s customer service is by far worse than the vehicle they built. There is no customer service whatsoever! It was a horrible experience and I’m glad it is finally over. We are one and done for any Lincoln product in the future. As we went through this process we have discovered several other people that have had the same problem.
Dealer crashed the vehicle due to computer problem
Bruce, 05/22/2020
updated 11/29/2021
2019 Lincoln Navigator L Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
20 of 21 people found this review helpful
UPDATE!!! I FILED FOR LEMON LAW AND FORD HAD TO BUY THE NAVIGATOR BACK FROM ME!!! Three months ago, my dealer picked up my 2019 Navigator L Black Label for service. While in their possession they crashed it due to an ongoing technical problem and backed it into their building causing over $44,000 in damage to the vehicle. Now, three months later, Ford is unable to provide some of the parts. In particular, the glass for the rear tailgate; the sensors for the cross vehicle detection system, and others. The crash was caused because when one of their employees went to put the car in reverse, it lunged backward apparently at full throttle and crashed through a wall in the dealership, causing over $44,000 in damage to the Navigator. While the dealership has been very helpful, getting the parts from Ford is a problem. Also, since I have had ongoing issues with the vehicle's computers, I am now scared to drive it.
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Have owned for a year now... here’s the take on it
Kim P., 09/01/2020
2019 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
11 of 12 people found this review helpful
I traded my 2015 Cadillac Escalade for the Navigator L. After one year, here are the facts... Hate and I mean hate the rear seat entertainment system - DO NOT opt for it - it was a $2000 con (it can’t be controlled from the front so toddlers can’t use it) - Lincoln just shrugged its shoulders. After a year, mine still has the plastic on the screens - useless. Love the seats and the ride compared to the Escalade. Hate the piano key shift - thought it was cool until doing 3 point turns. Getting any parts for the car is a nightmare right now (COVID). Safety features like the backup cameras are much better on the Escalade (camera does not auto switch to front camera when put in drive after backing up - the Escalade does this automatically). If Cadillac upgrades their seats and reliability, I will be returning my business to them.
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