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Used 2019 Lincoln Navigator Consumer Reviews

4.0 out of 5 stars
51 reviews

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We have a limited number of reviews for the 2019 Navigator, so we've included reviews for other years of the Navigator since its last redesign.

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Pros
Cons
4 out of 5 stars

Broken down at 1000miles

Andres P Albornoz, 06/19/2018
updated 12/22/2022
2018 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
39 of 42 people found this review helpful

It overheated at 1000 miles on the odometer transmission radiator failed, with all my family 400 miles away from home it was a mess. No car for 12 days took to repaired . Transmission also clank noise a lot when lowering gears. Buy a Toyota Land cruiser is a lot more reliable. Now I drive around my home area because I don't trust this car for long family trips. Update 12-20-20 After that broken down at a 1000 miles from new is doing a lot better actually no problems now , but I purchased a spare oil transmission filter to carry it around in case it broke again. We are planning to do a long trip and this suv is perfect for those long escapes. Updated 12-21-22 Now we have 40k miles and still doing good no issues at all.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Dealer crashed the vehicle due to computer problem

Bruce, 05/22/2020
updated 11/29/2021
2019 Lincoln Navigator L Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
21 of 22 people found this review helpful

UPDATE!!! I FILED FOR LEMON LAW AND FORD HAD TO BUY THE NAVIGATOR BACK FROM ME!!! Three months ago, my dealer picked up my 2019 Navigator L Black Label for service. While in their possession they crashed it due to an ongoing technical problem and backed it into their building causing over $44,000 in damage to the vehicle. Now, three months later, Ford is unable to provide some of the parts. In particular, the glass for the rear tailgate; the sensors for the cross vehicle detection system, and others. The crash was caused because when one of their employees went to put the car in reverse, it lunged backward apparently at full throttle and crashed through a wall in the dealership, causing over $44,000 in damage to the Navigator. While the dealership has been very helpful, getting the parts from Ford is a problem. Also, since I have had ongoing issues with the vehicle's computers, I am now scared to drive it.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Absolutely Love it!

Steve G, 11/28/2018
updated 12/02/2021
2018 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
12 of 12 people found this review helpful

Do you want to feel like King of the Road? This 4x4 vehicle will give you a commanding road presence. I think it can eat into Bentley and Rolls Royce Cullinan sales. It’s that luxurious and it seats 7 or 8 not 4 or 5! Built in America is another plus. I questioned the Hankook tires but when I went to see the new Audi Q8...you guessed it...same and they’ve been great. Must be a new high tech tire factory! Steering wheel heater switch is a small touch on the LCD screen and I see they took my advice and made it easier to see in the newer models. I’d still rather have a hard switch near the steering wheel but I guess that’s the way things are going for reliability and efficiency. Love that it has Start / Stop at the stoplight and Brake Hold. The tech like active cruise and lane keeping in general is great, except for voice recognition which need updating. You can control the truck and get location status, tire pressure and I other info from your iPhone. The piano key shifter frees up space. Its powerful 6 cylinder engine, independent rear suspension and Aluminum body panels are true competitive advantages! The head up display has a lot of useful information unlike my BMW. I’d love to see a Brembo Brakes option like Escalade has but other than that, it’s the winner of that contest. Also a repeat prompt button for Navigation is sorely needed. There’s no perfect car but if you need luxury, safety and space the Gator is actually a great Value. I loved it so much I bought my new Gator rather than lease it! Update: would like to have a suspension tighten switch. The only way to tighten it up is to choose “Excite” on the drive select knob. I’d like to tighten it in “Normal” and “Conserve”. The previous generation had separate selections for transmission and suspension. Bottom line is it’s made proudly in Louisville KY and it shows because it’s my first American car that came to me with no defects!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Best Large SUV

Joe, 06/21/2018
updated 12/27/2022
2018 Lincoln Navigator Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
17 of 18 people found this review helpful

World class interior on black label,on 93 octane 0 to 60 mph in 5.6 seconds, top notch tech,easy to use,tons of interior room and storage areas. Third Navigator -by far the best. Now it is really big and it is pricey,but cost competitive to Mercedes and Infinti and Caddy. Other car is a Caddy CTS -V so I understand performance and handling. The Navigator is really good for a 6000 lb. vehicle. After about 6 months and 2000 miles only complaint is a little lack of smoothness on downshift just before stopping. Love the heads up display.After 7500 miles trans issue was improved by software update. Was not a big deal nothing else at issue.After 8500 miles still great -battery replaced under warranty was likely due to lack of driving so no big deal.Don't put a lot of miles on it but did take to Florida from New Jersey and got about 22 mpg and it was really comfortable.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Great ride, but so hum for kids

JC from St Charles IL, 02/08/2019
2018 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
16 of 17 people found this review helpful

The ride, quality materials and others are great on this vehicle. Many have already highlighted the PROS and I agree with them. This is from a 4 month ownership review of four "not worth it" aspect. 1) $2K rear entertainment system is not worth it. First, the dual screens are not touch screen (why not?) and to compound it, the navigation is too awkward and frustrating. Second, the screens have to be sync'd to the car speakers via bluetooth, how awkward - we experience sound delays and you have to pair the bluetooth after each ignition, for which you have to navigate the complicated screens and wait for the sync. Why not just a dedicated, simple wire connection (and bring the cost down)? 2) 3rd row gets a lot of the exhaust sound. You would not notice this unless you've experience it in real world situations. The droning sound is annoying in mid-long trips. Extra sound-proofing is required for $90K+ vehicle. 3) Climate change take the entire user interface/navi screen. When you need to see the navi route, its obscured by the single large dial that tell me that the climate fan is changed from 2 to 3 speed and then you wait for it disappear. Its not a good design. 4) I heard of the parts shortage that's slowing down vehicle production and in Nov, just 3 weeks of ownership, the vehicle got rear-ended and that when I fully understood the supply chain issue. The vehicle was brought into a Lincoln authorized body shop for the rear bumper and underlying plastic pieces to be replaced. We were given a 1 week turn-around time. The body shop called and told us that the parts were back-ordered (even after we were assured that the parts would arrive that week). Regional Ford/Lincoln parts depot quoted a new delivery the following week. Again, the body shop called to tell us there was a delay in the parts delivery due to back-order. This happened 2 more times. We waited and waited. Finally after 6 weeks at the shop, the repairs were completed. Lesson learned.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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