Used 2021 Lincoln Nautilus SUV Consumer Reviews
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A very quiet, comfortable and delightful SUV.
My 2021 Nautilus an extremely capable, comfortable and quiet vehicle. The car is even more quiet on the freeway than my 2017 Continental was - and it was very quiet. The Nautilus is a delight to drive and has lots of leg room and head room (I am 6' 6"). The seats are very comfortable and have excellent adjustments to fit any size person. I love the push button gear selector and easy to use controls on the steering wheel and center console. I bought the model without the sun roof because the sun is so hot in Florida I never used the last sun roof I had and it also let in a lot of heat. Not having the sunroof also gives me extra headroom. Everything about the Nautilus feels like quality. I ordered the turbo four cylinder engine and it has more than enough power. The car is responsive and quick and fun to drive. Acceleration and braking are excellent. I like the automatic fold-down rear seats that greatly increase the rear cargo space. I think this is an excellent quality vehicle and I fully expect it to be as reliable and trouble free as my previous two Lincolns. The Nautilus comes with a 4 year warranty and that is a nice back up to have if there ever is a problem. I think this is a beautiful vehicle and get many compliments on it. The only thing I would suggest to Lincoln is to offer some more color choices for the interior. The beige leather is beautiful and very nice, but I would have chosen blue or red if those colors were available. I have been extremely pleased with my Lincoln dealer over the years. They do a great job and are very customer focused. This is my third Lincoln after owning many high end European luxury cars. The Lincoln is as good or better than those cars and much less expensive for maintenance and repairs. If you are looking for a top quality SUV, you should give the Nautilus a look. UPDATE: I love my 2021 Nautilus. It is attractive, quick, quiet, comfortable and handles well. The seats are very comfortable and the Synch system is easy to use and does many things. It gets 21.6 mpg around town. So far everything works exactly like it did when new. I have had zero issues. This is perfect sized crossover and very well made with quality materiels.
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First Lincoln. Not the last
Had no intention of buying a Lincoln. Had found a Cadillac XT5 that I liked. Decided on the way to finalize the deal to stop at the Lincoln dealer. Very glad I did. I drove it 1/2 a block and fell in love with it. Bought it that afternoon. One month and still excited to drive anywhere. “Buttery” smooth drive. Exceptionally quiet interior. Lots of tech to learn. Well done Lincoln!!
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- Reserve 4dr SUVMSRP: $37,998In-stock online
- Reserve 4dr SUVMSRP: $32,998In-stock online
- Base 4dr SUVMSRP: $23,892In-stock online
Terrible service - dont buy!
We just purchased a 2021 Nautilus. With 1500 miles we are on a road trip and the electronics go haywire. Our Lincoln App (that they are so proud of) shows 102 errors with the car. While 3 hours from home the AC doesn't work - the steering wheel goes up and down the blind side assist doesn't work - the back hatch doesn't open, etc. We call their concierge service and spend an hour on the phone for the lady to tell us we have problem and it needs service ASAP at the nearest Lincoln dealership. Now we are in Michigan 200 miles from home on a Sunday holiday weekend and they don't open until Tuesday. She said we could try and limp the $60,000 car home and she would get us an appointment as soon as possible. So today (4 days later) they call with an appointment Oct 27th, (48 days from now). Hard to believe.
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My Nautilus is my favorite place to be
The Screen is fantastic, interior features flow, display info integrated into front gauge panel as well. Seats amazing, with the air cooling even in Texas heat my car is cool and comfortable within a minute. Cabin is quiet, drive smooth, power exceptional (6cyl), features are intuitive. This weeks favorite feature is turning off ignition automatically puts car in park so 1 push and done when parking. 1 year update- Still love my car. Comfort is superior, seat heater plus massage let's you tune out everything and relax as a passenger. I feel confident in the power abd acceleration available while still offering the smooth comfort of a Lincoln. Few glitches with phone connection, hoping to have it corrected in first service appt.
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Not up to what I expected from a Lincoln
I have a new 2021 Nautilus and am extremely disappointed in this auto. The backup camera has already been replaced and is still terrible and glitchy. The radio will occasionally come on of its own accord, the windshield wipers will randomly start, and the trunk has tried to close on me three times. The worst is probably the wind noise when driving - it's bad enough that I worry about it developing leaks. I like the large screen but wish that it could be more customized to have the most used features on the first screen. Overall the ride is nice (but noisy) and the seats are cushy which is appreciated. I'm not pleased at all with my Nautilus and am very disappointed. **Update Sept 2022** Still experiencing issues with the audio system and the wind noise.
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Responsive Power - 2.7 Torque
I can not comment on the 2.0 Engine. The 2.7 is brute power. On the freeway at 60 MPH, just a little push on the accelerator and instant speed up for passing.
I had my reservations but am pleasantly surprised!
Smooth, quiet, stylish SUV that looks nice, refined and gets decent gas mileage. I own the 2020 Cadillac XT6 which is a little larger but is very similar to the 2021 Nautilus. I also own the much smaller 2019 Lincoln MKC. The Nautilus is much better than I expected and enjoyable to drive. The car also gets attention from other folks. The only complaint is the stereo system. It is not the upgraded one and falls behind the sound systems in my other cars... not terrible by any means, just not as good sound quality. I recommend this car (and I don't say that often about American made cars). UPDATE: Still happy with the Nautilus.
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Nothing but problems.
Nothing but a pretty car. Under 30k miles needed a new transmutation. Had to go back in for more transmission work after the “new” transmission was put in. The sunroof constantly makes a loud knocking noise. It has been in 4 times for this noise and still wasn’t remedied only to be made worse. They have replaced the shade, deflector (twice) and the front pano glass. Not only is it still knocking, but it’s now crooked and the entire thing rattles and has the worst wind noise. The stereo blacks out. The leather is soft but stretches quickly making it wrinkly so we resorted to everyone sitting on towels. The seat’s bolsters are too close together making it uncomfortable. We loved the beauty of this car but after everything we traded it and have walked away from Lincoln permanently. Oh and the trunk! I can’t count how many times the trunk hatch tried to kill me and my daughter when unloading groceries. It is foot sensitive so if your foot even barely goes under the car when you try to get things out, it closes on you without warning. My 12 year old wouldn’t help me get anything out of the trunk after the third time when o had to yank her out before it completely closed on her back. Lincoln’s are just a beautiful lot of lemons and this one is no exception.
WHAT A RIDE !
If you want a luxury SUV Crossover with all the bells and whistles this is the ride for you. My second Lincoln and a loyal driver.
Comfortable vehicle
The first year with 2021 nautilus was a rough one. Engine shaking, transmission locking and braking issues but weirdly, they self corrected after turning the engine off and leaving it for awhile. Since then only one issue fixed with a new battery. The car has numerous bells and whistles and I really enjoy driving it. The multi tone interior is impressive, comfortable and convenient. I would recommend this vehicle to anyone wanting to drive a luxury type SUV.
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It's all about the comfort, quality and beauty!
I purchased my CPO '21 Nautilus when it was already three years old with 45K miles. I traded in a 2015 Lexus RX450h, which was OK, but I missed all the special features of a Lincoln, having previously owned a '16 Lincoln MKX, which I absolutely loved! There's just something special about driving a beautiful Lincoln that makes me want to get in it, get comfortable and drive. Mine has the 2.0 4-cylinder, which has been fine, and consistently gets 25-28 mpg in mixed city/highway driving. According to Consumer Reports, Lincoln vehicles have a lower cost to maintain and repair than most other vehicles. That's been my experience too. Mine also has the optional 22-way power seats with massage function, that are the epitome of comfort and relaxation. Some of the little things I love about the car: the welcome lighting when you approach the car with the key in your pocket, absolutely beautiful! Also, there are cornering lights that activate when you turn the wheel in either direction that give you better visibility at night. There are other thoughtful touches. For example, if a call comes in while the fan is blowing on high, it automatically lowers the fan speed to provide a quieter environment during the call. That's clever. The Revel audio system is excellent, and the instrumentation is clear and pleasant to look at. The ride is comfortable, smooth and quiet. I really love driving and looking at my Nautilus, and highly recommend it!
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Build Quality is Substandard
Love the ride / low noise levels / comfort features / style / color scheme. The build quality is poor as far as fit. Excessive gaps on doors and trunk and uneven alignment. Paint in general is OK but some sags and blotchiness in visible areas. Chrome burns chrome misses and dirt particles beyond acceptable limits. The cloth-wrapped A-pillars are not supported properly in the middle (design flaw) and after 2 years of sun exposure they have deformed beyond the blackout area. I will be very critical on fit form and function when I buy my next Lincoln as I do enjoy the comforts. BTW this vehicle was built in Canada St Thomas assembly plant.
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Am in love....🥰
Everything I wanted and more...in love with my Nautilus 🥰
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Amazing confort and luxery
Surpass our expectations
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Super Fun & Beautiful Vehicle
This is the past luxury SUV I have ever owned. The features are easy to use and make this vehicle a pleasure to drive.
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