Used 2020 Lincoln Nautilus SUV Consumer Reviews
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Love the car, but too many problems
Leila, 01/20/2021
2020 Lincoln Nautilus Reserve 4dr SUV (2.0L 4cyl Turbo 8A)
28 of 30 people found this review helpful
Bought the Reserve 2020 nautilus. Everything’s great- until the system becomes laggy I.e. not showing songs that are playing until a few minutes after starting the vehicle. The back window refused to roll down more than a few inches, then begins working again a few days later. The worst- while using lane assist- the car abruptly jolted me into the right lane, COMPLETELY abs aggressively switching lanes in about .5 seconds. Luckily no one was around. The next day the powertrain malfunction light came on when I started the car. Haven’t even had it for two months, barely 1000 miles on it. Got it checked today- they said they can’t find any issues.
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Automatic transmission jerks like manual.
Kenny Albert, 10/13/2021
2020 Lincoln Nautilus 4dr SUV (2.0L 4cyl Turbo 8A)
12 of 12 people found this review helpful
At low speeds the transmission jerks as if it is a manual transmission driven by a first time driver. Been in for service three times on this same issue. Re programmed each time. Latest recommendation is that I need to drive the car more so the car will learn how to smoothly change gears. (said with a straight face by a very nice service manager). A luxury car should be luxury when you drive it off the lot. It should not have to learn how to be luxurious.
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stylish, comfortable cruiser
Gary Grogan, 01/30/2021
2020 Lincoln Nautilus Reserve 4dr SUV (2.0L 4cyl Turbo 8A)
11 of 11 people found this review helpful
Our 2020 Nautilus is a head turner. It's stylish looks plus the very quiet, comfortable seats and smooth ride are even a bigger plus. Not a favorite is the large "hump" that houses the info screen and is like a great wall between driver and passenger seats (the 2021 model addresses this issue). All in all though it's a great vehicle (I4 turbocharged engine is a pleasant surprise coupled with the 8 speed transmission).
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Nothing but Trouble
jww, 12/19/2021
2020 Lincoln Nautilus Black Label 4dr SUV AWD (2.7L 6cyl Turbo 8A)
13 of 14 people found this review helpful
Eight months to fix the rattles. Now seats tearing along perforations, tailgate gasket failing, and rear "Lincoln" emblem falling off. Lincoln corporate refuses to fix the issues for a longtime Lincoln customer. Impossible to get good service when out-of-town. VERY DISAPPOINTING!!!
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Transmission needs refining
Wallace Wagner, 05/07/2020
updated 11/16/2023
2020 Lincoln Nautilus Black Label 4dr SUV AWD (2.7L 6cyl Turbo 8A)
38 of 44 people found this review helpful
You may experience transmission slipping problems especially between 3rd and 4th gears. Jerking and undecision which gear to go into are also prevalent.
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